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Full-Time

Trade Support Engineer

Confirmed live in the last 24 hours

DRW

DRW

1,001-5,000 employees

Diversified trading firm, crypto, real estate investments

Venture Capital

Junior, Mid

Chicago, IL, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Have experience deploying and supporting infrastructure that host applications on both Linux and Windows platforms
  • Have previous Unix administration experience and have worked with deployment tools such as Ansible
  • Have exposure to VCS, particularly Git/Github
  • Have a solid understanding of network basics (routing and switching, multicast, DCHP, DNS, OSI)
  • Have demonstrated scripting abilities (Python, Bash, Powershell)
  • Are someone who thrives in high-pressure situations while working alongside traders, developers and other engineering teams
  • Are tenacious in solving complex technical problems when others would have long ago waved a white flag
  • Are passionate about high quality work and relentlessly pursue continuous improvement
  • Are good with people, explaining complex problems in a non-'techie' way for others to understand, both in writing and verbally
  • Actively pursue personal and professional growth by learning new things
Responsibilities
  • Deploying and supporting Linux, Windows and Mac OS
  • Configuring, deploying and updating Linux servers.
  • Superior troubleshooting skills with respect to trading systems and their interaction with the Linux operating system and network communications
  • Deploying and supporting IOS and Android mobile devices
  • Maintaining the health and availability of a world class trading eco-system
  • Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical problems
  • Collaborating with stakeholders and other technical services teams to plan and deliver new trading technology and systems
  • Responding to support requests from our traders and software engineers
  • Advancing our automation and monitoring practices specific to our needs in that region of the world
  • Improving our support tools and processes
  • Leading many of the team’s projects, such as data center system deployments and new trade on-boarding
  • Testing out new tech and exploring innovative ideas to enhance our employee’s use of technology

DRW is a diversified trading firm specializing in liquidity provision across multiple asset classes, such as cryptocurrencies and real estate. The firm's commitment to carbon neutrality exemplifies its dedication to addressing global challenges effectively. With sophisticated technology and a robust risk management system, the company offers a dynamic and relevant working environment that not only contributes to global financial stability but also promotes sustainable practices.

Company Stage

M&A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

7%

1 year growth

7%

2 year growth

7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at DRW offers exposure to cutting-edge trading technologies and innovative financial strategies.
  • The company's diversified investment approach provides employees with opportunities to work in various sectors, from trading to real estate and venture capital.
  • DRW's strong emphasis on quantitative research and data-driven decision-making fosters a culture of continuous learning and professional growth.

What critics are saying

  • The highly competitive nature of the trading industry means that DRW must constantly innovate to stay ahead.
  • Market volatility and economic downturns can significantly impact the company's trading performance and profitability.

What makes DRW unique

  • DRW's proprietary trading strategies and technology-driven approach set it apart from traditional financial firms.
  • The company's focus on quantitative research and algorithmic trading provides a competitive edge in the fast-paced financial markets.
  • DRW's diversified portfolio, including real estate and venture capital investments, distinguishes it from other trading firms that may focus solely on financial markets.

Benefits

Daily catered breakfast & lunch

Massages

Social events

Gym subsidy

Flexible work arrangements

Monthly tastings

Game room

On-site yoga classes and meditation

Employee led affinity groups

Mentor/mentee outings

Trivia nights

Educational opportunities

DRW-sponsored sports teams

Poker tournament

Private mother's suite