Title: QA Associate

Division & Department: Education Platform Development

Status: Full-Time Exempt

Reports to: Development Manager

Location: Remote – Anywhere in the contiguous US

Job Summary

The QA Associate will sit within the platform development team and collaborate with other members of the product platform teams. The ideal candidate will have a keen eye for identifying defects and a passion for ensuring the delivery of high-quality products. As a QA Associate, you will collaborate with cross-functional teams to test and validate software applications, document test cases, and contribute to the overall improvement of our development processes.

Essential Job Functions

• Collaborate with software developers, product managers, and business analysts to understand project requirements and develop comprehensive test plans and strategies.
• Design, develop, and execute manual test cases and scripts to verify the functionality, performance, and reliability of software applications.
• Identify, document, and report defects using issue tracking systems, clearly describing the steps to reproduce the issues and their potential impact.
• Conduct thorough regression testing to ensure that defects have been resolved and that new code changes do not introduce unintended issues.
• Participate in test case reviews and discussions, providing feedback to improve the quality and coverage of testing efforts.
• Perform exploratory testing to uncover potential usability issues and edge cases that might not be covered by predefined test cases.
• Collaborate with automation engineers to identify opportunities for test automation and contribute to the creation of automated test scripts.
• Assist in maintaining and updating test environments and test data to accurately reflect production scenarios.
• Provide timely and accurate status updates on testing progress, issues, and overall project health to project stakeholders.
• Stay current with industry trends and best practices in quality assurance and software testing methodologies.

Basic Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field or 3+ years of experience in a similar role.
• 2+ years of experience in software quality assurance, or testing.

Preferred Skills & Experience

• Analytical and problem-solving skills, with the ability to think critically and systematically test software functionality.
• Familiarity with software development lifecycle (SDLC) and testing methodologies.
• Attention to detail and a strong commitment to delivering high-quality results.
• Communication skills to collaborate effectively with cross-functional teams.
• Experience with testing tools and technologies is a plus (Ghost Inspector, Minitest).
• Basic understanding of programming languages and scripting is advantageous.
• ISTQB or other relevant testing certifications.