Account Manager Mid-Market

Account Manager Mid-Market, Corporate

The Enterprise Sales Team is looking for an Account Manager, Strategic Partnerships, who has a passion for seeking and developing customer relationships by identifying areas of opportunity for growth and retention, finding creative solutions to partner concerns, and driving incremental business for their existing portfolio. The ideal candidate will be a hard-working, sales, and customer-success-driven individual with experience playing a pivotal role in creating significant revenue growth by driving relationships with large corporations and franchise model businesses. 

The Team: 

The Strategic Partnerships team is responsible for creating and managing programs that increase service professional acquisition and retention into Angi networks. We work closely with our partners to provide guidance and best practices to improve success. We manage relationships that secure millions of dollars in revenue each year—the opportunity to play a pivotal role in the company's growth. 

Responsibilities: 

Your primary responsibility is to grow and retain revenue generated from the Enterprise relationships in your book of business. You will be managing relationships with midsize service professionals in the industry. In addition, you will be focused on collaborating with the corporate partners of mid-size franchise networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. Each partner is different; identifying growth areas by analyzing their performance and understanding what is essential to their bottom line and growth initiatives are pivotal in this role. 

Essential Functions: 

• Deliver on quarterly revenue growth goals from your book of business. 
• Think strategically to identify opportunities uniquely tailored to each partner in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each partner’s needs. 
• Ensure prompt and accurate answers and solutions are provided to your partner.
• Develop client relationships by helping them identify new growth opportunities.
• Review reports to determine whether strategies are working and if there are required changes to partner accounts (e.g., increase spend targets, coverage areas, and communication preferences).
• Serve as the lead point of contact for all partner matters.
• Create benchmarks to increase the growth of accounts and guidance.
• Meet with partners regularly to provide frequent guidance, understand market trends, and identify opportunities to optimize and grow the partnership.
• Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons).
• Communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
• Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship. 

Desired Skills: 

• Bachelors degree preferred 
• You have 1+ years of Enterprise Sales Experience, maintaining $5M in business and/or proven work experience as a Customer Service Representative, Account Executive, Junior Account Manager, or relevant role. 
• You have a business development mentality and proven experience in revenue-generating roles.
• Good time management skills with a problem-solving approach. 
• You have a positive attitude when working with both clients and internal stakeholders.
• Ability to gain business insight, preferably in the home services space, and a thirst for knowledge and drive to learn deeply about our partners’ industries and businesses. 
• Strong (verbal and written) communication skills with an ability to build relationships.
• You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail. 
• Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits. 
• Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite. 
• Some travel required; 10-20% 

Compensation & Benefits 

• $75,000 - $90,000
• Base of $58k plus quarterly commission 
• OTE $116k 

Equal Employment Opportunity

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.    

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.