Full-Time

Customer Service Team Member

Deadline 8/30/26
Bunnings

Bunnings

Home improvement and trade retailer

Compensation Overview

A$28.64/hr

Cockburn Central, Australia

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service
Plumbing
Requirements
  • A genuine passion for customer experience, with energy and enthusiasm.
  • The ability to approach, connect, and confidently interact with customers.
  • An enthusiasm for learning about products and services and readiness to assist across different areas of the store.
  • The ability to act with integrity, work safely, and do one's best.
  • Availability to work flexible hours, including late nights, early mornings, and weekends.
  • Applicants must be at least 15 years old.
Responsibilities
  • Provide customers with the best experience across the store.
  • Manage stock efficiently while keeping the workspace clean and tidy.
  • Serve customers at checkout registers.
Desired Qualifications
  • Prior experience in plumbing or warehousing is an added bonus.

Bunnings operates as an Australian and New Zealand home-improvement retailer and trade supplier. It sells building materials, hardware, garden products, tools, and home and lifestyle goods. In practice, warehouse-format stores, smaller locations, trade services, digital commerce, and supply operations serve consumers and professional customers. The profile covers Bunnings' core operating markets and does not extend to every Wesfarmers business. Roles span retail, trade sales, merchandising, distribution, ecommerce, technology, and support offices.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Australia

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • PowerPass Pro Rewards gives Bunnings recurring trade spend across Australia and New Zealand.
  • Qantas Business Rewards and Shell partnerships deepen stickiness and reduce tradie price sensitivity.
  • Fiji ecommerce and AI-driven catalog digitisation expand Bunnings beyond store-only retail.

What critics are saying

  • Mitre 10 sued Bunnings over Jimboomba in Federal Court on June 12, 2026.
  • June 2026 Mistral vacuum recall exposed fire defects in BVC160 and BVC165 units.
  • Bunnings's dominance invites antitrust scrutiny; a loss in Jimboomba could delay expansion.

What makes Bunnings unique

  • Bunnings launched PowerPass Pro Rewards on July 13, 2026, binding tradies with partners.
  • Bunnings Pacific sold 20,000 products online to Fiji customers in June 2026.
  • Wesfarmers' 2026 Google Cloud partnership brought Bunnings AI Mode purchasing and Buddy.

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Benefits

Parental Leave

Flexible Work Hours

Company News

Bandt
Aug 11th, 2026
Bunnings brings in the robots to digitise its product catalogue.

Bunnings brings in the robots to digitise its product catalogue. Published on: 12th August 2026 at 9:06 AM Technology company MMAPT Robotics has partnered with Bunnings Warehouse to support the rapid creation of high-quality digital product assets and structured data at scale. Under the partnership, MMAPT will use its patented robotics and AI-enabled capture technology to process Bunnings product SKUs with speed, consistency and accuracy, producing the digital assets required for modern ecommerce, retail operations and AIdriven product discovery. ADVERTISING "Bunnings is one of Australia's most recognised and respected retailers, and we are delighted to be partnering with them," said Tom Marks, MMAPT Founder. "This partnership is a strong validation of MMAPT's technology and our mission to digitise the world's physical products with robotics, AI and human-quality oversight. High-quality product data, imagery and video are no longer optional - they are essential infrastructure for ecommerce, search, fulfilment and the emerging AI shopping experience." The partnership comes as retailers increasingly invest in richer, more accurate product content to improve online conversion, reduce returns, support omnichannel retailing and prepare for a future in which AI agents and recommendation engines rely on structured, machine-readable product data. "Our goal is to make world-class product content accessible at industrial scale," added Andrew Foote, MMAPT chief strategy officer. "Partnering with Bunnings is an important milestone as we continue to build the infrastructure layer for product digitisation across retail, wholesale, manufacturing and other physical-object industries." Join more than 30,000 advertising industry experts Get all the latest advertising and media news direct to your inbox from B&T.

National Tribune
Jul 13th, 2026
Fuel discounts, Qantas Points and exclusive perks: Bunnings unveils new loyalty program.

Fuel discounts, Qantas Points and exclusive perks: Bunnings unveils new loyalty program. * Business * 13 Jul 2026 4:15 pm AEST * Share Bunnings has today launched PowerPass Pro Rewards - the biggest transformation of its PowerPass program since 2011, designed to help millions of tradies and small to medium-sized businesses get more value from every dollar they spend. Launching across Australia and New Zealand, PowerPass Pro Rewards is a new tiered loyalty program that rewards customers with benefits that grow alongside their business. Shaped by extensive customer research and feedback, the program responds to rising cost pressures and increasing demand for greater value, flexibility and recognition. Travel Guides & Travelogues Eligible members can earn Pro Rewards Dollars to spend at Bunnings, access fuel discounts through Shell Card Lite and earn Qantas Points through Qantas Business Rewards. Members can also unlock exclusive Bunnings merchandise, as well as partner offers and business tools designed to save time, reduce costs and support day-to-day business operations. Members will receive $100 in Pro Rewards Dollars when they spend $2,000 and a further $50 in Pro Rewards Dollars for every $1,000 spent thereafter. And because every tradie knows a good day starts with a good coffee, members can also access a $2 small coffee at Bunnings Cafés. PowerPass Pro Rewards is underpinned by new digital capabilities in the PowerPass App, making it easier for customers to track their progress in real time, access rewards and engage with tailored offers. Discover more Engineering & Technology Travel Guides & Travelogues Bunnings Managing Director Mike Schneider said PowerPass Pro Rewards reflects Bunnings' commitment to backing Australia's tradies and small to medium-sized businesses beyond the products they purchase at the trade counter. Beaches & Islands "PowerPass Pro Rewards is about delivering greater value for its customers today, while creating a platform that allows The National Tribune to better support them into the future. The National Tribune has listened closely to its customers, who told The National Tribune they wanted more than a discount at the register - they wanted to be recognised for their loyalty and rewarded in ways that genuinely support their business. "With fuel discounts, travel rewards, Pro Rewards Dollars and benefits that grow over time, the program will help customers unlock more value from every dollar they spend and use it well beyond the jobsite," Schneider said. PowerPass Pro Rewards introduces six membership tiers - starting with Member, Essential, Plus, Elite, Ultimate and up to Black - with members unlocking deeper rewards and benefits as their annual spend grows. A key feature of PowerPass Pro Rewards is the introduction of a new partner ecosystem, with launch partners including Shell Card and Qantas Business Rewards delivering the real-world value for trade and business customers. Members who reach the Elite, Ultimate, and Black tiers will earn Qantas Points through their existing Qantas Business Rewards membership. Discover more Demographics Geographic Reference Law Enforcement Qantas Loyalty and Customer CEO Andrew Glance said joining forces with Bunnings will make everyday spend more rewarding for millions of businesses that form the backbone of the economy. "Its member base is incredibly diverse, ranging from tech startups to family-owned construction companies, all looking for ways to reduce their operating costs. Engineering & Technology "Construction, repair and maintenance businesses are already among the most engaged within its Qantas Business Rewards program. They earn 30 per cent more Qantas Points on average, generating most of these points on the ground with other partners. "We expect most business members will use the points earned at Bunnings to offset future travel costs, or to reward their hard-working employees," Glance said. Shell Card General Manager Payment and Cards, Ashley Harris said the new loyalty program reflects a shared commitment to supporting Australia's trade and small to medium-sized business community, with fuel discounts helping reduce operating costs for businesses. "We're proud to be a foundation partner of PowerPass Pro Rewards, helping deliver discounts on one of the biggest day-to-day costs for many businesses. Together with Bunnings, we're making it easier for tradies and business owners to keep moving while being rewarded for the purchases they already make," Harris said. In addition to tier rewards, all eligible members receive access to a range of offers and services from PowerPass Pro Rewards partners, including from Commonwealth Bank, Ultra Tune, Zeller, Beaumont Tiles, InstantScripts, PointsBuild and MYOB. Travel Guides & Travelogues Discover more Indigenous Peoples Regional Parks & Gardens Beaches & Islands

EPR Network LLC
Jul 13th, 2026
Qantas Business Rewards adds Bunnings spend to its loyalty ecosystem for tradies and small businesses.

Qantas Business Rewards adds Bunnings spend to its loyalty ecosystem for tradies and small businesses. (NEWS) SYDNEY, Australia, 2026-Jul-13 - /Travel PR News/ - For many small businesses, the path to the next flight does not begin at an airport. It starts with the everyday expenses that keep a company running - fuel, tools, materials, maintenance, payments and the regular supplier runs that form part of working life. That is the space Qantas Business Rewards is moving further into through its role in Bunnings' new PowerPass Pro Rewards programme, a tiered loyalty scheme aimed at tradies and small to medium-sized businesses across Australia and New Zealand. The new programme, launched by Bunnings, marks the biggest transformation of its PowerPass offering since 2011. According to details released as part of the announcement, eligible members can earn Pro Rewards Dollars to spend at Bunnings, access fuel discounts through Shell Card Lite and earn Qantas Points through Qantas Business Rewards. For Qantas, the partnership strengthens the link between business spending and travel value. Rather than limiting points earning to flights, the airline's business loyalty programme is increasingly tied to the ground-level purchases that companies make throughout the year. That matters particularly for trade, construction, repair and maintenance businesses, which often have high recurring expenses but may not always see those costs connected directly to travel rewards. Under the new PowerPass Pro Rewards structure, members who reach the Elite, Ultimate and Black tiers will be able to earn Qantas Points through their existing Qantas Business Rewards membership. Qantas Loyalty and Customer CEO Andrew Glance said the partnership with Bunnings would make everyday spend more rewarding for millions of businesses that form a key part of the economy. He noted that Qantas Business Rewards members range from technology start-ups to family-owned construction companies, all looking for ways to reduce operating costs. The trade sector is already important within Qantas Business Rewards. According to the announcement, construction, repair and maintenance businesses are among the most engaged participants in the programme, earning 30% more Qantas Points on average, with most of those points generated on the ground through partner spending. That detail is central to the airline angle. It shows how Qantas is using its loyalty business to remain relevant beyond air travel itself. For many companies, points earned through Bunnings purchases could help offset future travel costs or provide a way to reward employees. Bunnings' new programme introduces six membership tiers: Member, Essential, Plus, Elite, Ultimate and Black. As annual spend increases, members unlock stronger rewards and benefits. Members will receive $100 in Pro Rewards Dollars after spending $2,000, followed by $50 in Pro Rewards Dollars for every additional $1,000 spent. The programme also includes fuel discounts through Shell Card Lite, exclusive Bunnings merchandise, partner offers, business tools and a $2 small coffee at Bunnings Cafés. New digital features in the PowerPass App will allow members to track progress, access rewards and receive tailored offers in real time. For Qantas, however, the wider significance lies in the programme's partner ecosystem. By connecting with Bunnings, the airline gains access to a large base of trade and SME customers whose spending patterns are frequent, practical and business-critical. This is part of a broader shift in airline loyalty. Modern loyalty programmes are no longer built only around flying. They increasingly operate as everyday business platforms, allowing members to earn and redeem value across retail, fuel, finance, services and operational expenses. In that context, the Bunnings partnership gives Qantas another way to embed its points currency into the working routines of Australian and New Zealand businesses. A tradie buying materials, a builder managing multiple jobs or a small company stocking up on supplies may now be able to connect those expenses to future travel value. The launch partners also include Shell Card, with fuel discounts aimed at reducing one of the most common operating costs for mobile businesses. Other partner offers and services come from Commonwealth Bank, Ultra Tune, Zeller, Beaumont Tiles, InstantScripts, PointsBuild and MYOB. Bunnings Managing Director Mike Schneider said PowerPass Pro Rewards was designed to deliver greater value to trade customers and support them beyond purchases made at the trade counter. He said customers had asked for more than a register discount, including recognition for loyalty and rewards that support their business. For Qantas, the partnership adds another practical layer to Qantas Business Rewards. It connects the airline more closely with everyday business spending and reinforces the growing importance of loyalty partnerships outside traditional travel channels. The result is a programme that may begin with hardware, fuel and jobsite expenses, but for eligible members, can also help turn regular business spending into Qantas Points and future travel value.

Radio Hunter Valley Proprietary Limited
Jun 15th, 2026
Bunnings issues urgent recall for popular Vacuum Cleaner over fire risk.

Bunnings issues urgent recall for popular Vacuum Cleaner over fire risk. June 15, 2026 2:00 pm in If you've picked up a Mistral vacuum cleaner from Bunnings in the past year, it might be worth checking the model number before your next clean. A nationwide recall has been issued for two Mistral Barrel Cyclonic Vacuum Cleaner models due to concerns that they could overheat and potentially catch fire. Which vacuums are affected? Article continues after this ad The recall applies to the Mistral Barrel Cyclonic Vacuum Cleaner 1800W (BVC160) and the 2400W model (BVC165), sold at Bunnings stores across Australia between July 2025 and May 2026. According to the recall notice, a manufacturing defect may cause the vacuum motor to overheat while in use. Why the recall matters. Authorities say there is a risk of serious burns and property damage if the motor overheats and catches fire. Several incidents have already been reported, including unusual noises, unpleasant smells, and smoke coming from the affected units. What you should do. Article continues after this ad Anyone with one of the affected vacuum cleaners is urged to stop using it immediately and disconnect it from the power source. Customers can return the product to any Bunnings store for a full refund. It might not be the most exciting way to spend a trip to Bunnings, but it's certainly better than discovering your vacuum has decided to become a smoke machine.

Vision Blinds & Shutters
Jun 12th, 2026
Bunnings vs Crimsafe security doors: which option is right for your home?

Bunnings vs Crimsafe security doors: which option is right for your home? Quick Summary * Discover the real cost differences between DIY setups and premium brands. * Learn why standard warehouse frame sizes often fail basic home safety tests. * Compare generic retail mesh materials with high-quality structural alternatives. * Understand why a custom fit provides superior long-term property protection. * See how Vista Shutters offers top-tier quality without franchise markups. Home security is a major priority for every single family. Homeowners often research Bunnings vs Crimsafe security doors when upgrading their entrances. You want safety, but the cost gap between warehouse products and custom brands is huge. Is the premium price worth the investment? Does a hardware store option offer enough protection? What drives the cost of protection? A home break-in happens in seconds, but the concern for family safety lasts for years. Safe properties require a complete approach to security. The local market offers a number of different choices today, and the debate between hardware store products and premium brands is common. You might wonder if a cheap door is good enough or if a big brand name is worth the cost. Local buyers often look up security doors Melbourne while checking window locks and researching options. Ultimately, several elements change the final Crimsafe doors price on the market. Buyers must understand exactly what they are paying for upfront. Frame size and custom fit. Standard sizes are cheap to mass-produce in large overseas factories. Older homes rarely have perfectly square door frames anymore. A small gap creates an easy leverage point for a crowbar. Custom fabrication costs more because experts measure the frame to the exact millimetre. The importance of mesh materials. The screen material makes a massive difference in impact resistance. Basic options use low-grade metals that bend under pressure. Premium doors use high-tensile stainless steel. Some local manufacturers offer 316 marine-grade stainless steel for better rust resistance. Professional installation fees. A cheap product often leaves you looking for a local handyman. High-end brands include expert fitting within the final quote. A bad installation ruins the physical strength of the best door. The hardware store route in the Bunnings vs Crimsafe security doors debate. A number of buyers look at Crimsafe doors Bunnings for a quick fix. You can buy a standard screen and take it home immediately. These generic options are very budget-friendly at the checkout counter. Standard sizing problems. The biggest flaw with off-the-shelf items is the sizing. They come in generic measurements that rarely fit perfectly. You will likely face gaps if your doorframe is slightly warped. You save money upfront but lose out on actual security. The DIY risk. Hardware stores strictly cater to the weekend DIY market. Trade skills are required to install heavy metal frames correctly. You need precise lock alignment and deep hinge anchoring. A weak installation offers very little resistance to forced entry. Mesh quality reality. You might go online searching for Crimsafe mesh Bunnings today. You must know that this hardware chain does not sell genuine Crimsafe products. They stock generic barrier doors instead. These basic screens often fail to meet strict Australian security standards. You will not find genuine Crimsafe doors Bunnings products, on those shelves. The premium franchise route in the Bunnings vs Crimsafe security doors comparison. The alternative is a well-known national franchise brand. When people talk about security doors Crimsafe options usually dominate the conversation. Homeowners think of heavy marketing and raw impact resistance. The brand name premium. Crimsafe uses a thick mesh and a special clamping system. Their doors are custom-measured to eliminate frame gaps. The physical strength is completely undeniable. You are also paying for a massive national marketing budget. Budget and wait times. The final quote can shock many homeowners. A franchise model has very high business overhead costs. You might also experience long wait times during busy summer seasons. The hidden costs of cheap doors. A basic door looks like a great deal at first. Many people ignore hidden fees during a Bunnings vs Crimsafe security doors review. You must look beyond the initial retail price tag. You have to buy your own tools and metal fasteners. You also spend your entire weekend trying to fit the frame. A poor fit often means hiring a professional to fix the mess. This completely removes any initial financial savings. Why Vista Shutters is the smart choice. Vista Shutters offers a third choice in the Bunnings vs Crimsafe security doors conversation. Its team believes you deserve superior home protection. Its pricing avoids inflated national franchise fees. Clients receive premium, custom-made solutions for Australian homes. You never have to settle for flimsy DIY metal barriers. Perfect custom fit. Its factory manufactures everything to suit your exact property measurements. Certified technicians measure your specific doorway directly. This eliminates dangerous leverage gaps and rattling frames entirely. You get a perfect, secure seal every single time. High-Quality materials. The team uses premium aluminium construction and advanced locking mechanisms. Its products withstand tough local Australian weather conditions. Long-lasting durability and unmatched daily strength remain its main focus. Complete property solutions. Vista Shutters provides complete window and external door treatments. Its technicians install motorised roller shutters and custom indoor blinds. Vista Shutters also set up beautiful outdoor alfresco blinds. Combinations of window protection and high-grade doors create absolute safety. Local expertise makes a difference. Every single property requires a totally unique approach. Its team understands the specific needs of security doors Melbourne residents. Expert installers know how to anchor frames into various building materials. Every job includes an in-house expert installation. You will never deal with generic, unverified external subcontractors. When you search for security doors Melbourne, you deserve clear local expertise. Legal and insurance compliance. Door installation requires strict legal and safety compliance. Poorly fitted DIY doors can actually void your home insurance. Professional installers strictly follow all Australian building guidelines. The final result is fully compliant and trusted by major insurers. Energy efficiency and insulation. Proper window and door coverings reduce your monthly energy bills. A cheap mesh screen lets hot summer air inside immediately. Winter cold breezes easily pass through a basic hardware screen. Vista Shutters products act as a solid thermal barrier daily. This smart insulation keeps your entire house incredibly comfortable year-round. Lower energy consumption helps the environment and saves you cash. Noise reduction benefits. Street noise easily ruins a quiet and peaceful home environment. Thin warehouse barriers offer absolutely zero sound-blocking capabilities. Heavy-duty frames and thick materials naturally absorb loud outside noises. You will notice a massive difference during busy traffic hours. A quiet house greatly improves your daily rest and relaxation. A complete feature comparison. Check out this quick Bunnings vs Crimsafe security doors summary chart. How to make the final decision. People looking for a Crimsafe doors Bunnings price online is a waste of time. You simply have to choose between basic and custom solutions. A cheap hardware option might work for a quick rental. True protection requires expert local fabrication and careful fitting. When you want real safety, Crimsafe security doors are not your only high-end choice. Vista Shutters gives you top-tier strength and honest local pricing. Its business model completely skips massive corporate franchise markups. Homeowners can book free on-site consultations to assess their exact needs. Its process is fully transparent and professional from start to finish. Your final choice shapes your daily safety.