Full-Time

Pharmacy Informatics Specialist

Deadline 11/24/27
DCH Health System

DCH Health System

No salary listed

Tuscaloosa, AL, USA

In Person

On-site presence essential; must be able to work in Tuscaloosa, AL.

Category
Medical, Clinical & Veterinary (1)
Requirements
  • Graduate of a school of pharmacy with a Bachelor of Science or Doctor of Pharmacy degree and licensed in the State of Alabama by reciprocity or examination.
  • Must be fully licensed in Alabama within 60 days of hire.
  • Must have a controlled substances certificate valid in the State of Alabama for the current year.
  • Two years or more of experience in pharmacy practice to include one year in a hospital pharmacy setting or completion of a Postgraduate Year One/Two program within the past 12 months is required.
  • Must be able to read, write legibly, speak, and comprehend English.
  • ASHP Informatics certification will be required within 18 months for any Pharmacy Informatics Specialist hired prior to November 17, 2023; within two years of hire for those hired after November 17, 2023.
  • Must be able to work independently and manage multiple projects with strong prioritizing skills.
Responsibilities
  • Participate and provide clinical input during pharmacy applications system review, design, development/build, testing, validation, and implementation to support enhancement of pharmacy information systems and end-user optimization.
  • Understand the different pharmacy workflows and processes, clinical best practices, and regulatory requirements, resulting in current and future workflow enhancements/upgrades and performance improvements to support medication processes.
  • Monitor and oversee the performance of the pharmacy information systems to ensure it is functioning correctly and meeting the organizational needs.
  • Perform validation on changes, upgrades, or modifications to the current integrated information system with coordination with other Informatics teams.
  • Serve as a vital resource in helping ensure pharmacy charging and revenue integrity are maintained and optimized.
  • Test, train and adopt new system upgrades and maintenance of pharmacy dependent components designed to increase performance of CPOE, MAR, smart pumps libraries, dose range checking, medication safety rules, outpatient prescription process, IV Prep, TPN software, ADM, etc.
  • Communicate with providers and clinical staff and serves as a resource during downtime of critical systems.
  • Develops and maintains a strong, effective working relationship with pharmacy leaders and staff, as well as IT staff and other Informatics teams to ensure design application changes meet the organizational needs.
  • Maintains a visual presence within the pharmacy departments, serving as a resource for pharmacy staff to assist and facilitate workflow and process improvement initiatives.
  • Effectively receives, investigates and resolves issues reported by staff, providers and pharmacy leadership related to software, workflows and/or processes.
  • Determine root cause(s) of problems/failures in collaboration with pharmacy leadership, IT and other Informatics teams, while following the pharmacy department and operational change management processes.
  • Develops training materials and other tools to assist the pharmacy leadership team in utilizing drug usage and other analytical reports and will provide troubleshooting assistance.
  • Ensures that all pharmacy related changes are communicated to the pharmacy leadership team in a timely manner.
  • Provides pharmacy education materials, at the elbow support, and training of electronic health record functionality and clinical workflows to support pharmacy educational needs and adoption.
  • Participates in informatics on-call coverage to ensure medication-related processes are supported at all times.
  • Leads or participates in interdisciplinary committee(s), with a focus on information technology solutions for improving medication management such as Operational Management Team, Operational Change Management, etc., and communicates all follow-ups with identified stakeholders.
  • Assists with process improvement activities, on-site training of staff, and information technology-related patient safety opportunities including pharmacy team requests for information technology changes, root cause analysis and failure modes and effects analysis team participation for pharmacy related IT issues, daily review of email requests and tickets, U.S. The Joint Commission readiness assistance, updates to intravenous pump safety libraries, maintenance of dose range checking, dose capping, auto-verification and accurate order sets and order strings, assist development of medication safety rules within the electronic medical record, pro-active adverse drug event identification, implementation of new technologies or assisting with expansion of current technology.
  • Other duties as assigned including checking and addressing barcode issues, rekeying incorrect orders, working with pharmacists, physicians and nurses across the health system on IT medication-related opportunities, and working with system pharmacy buyers.
  • Maintain performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation; perform compliance requirements as outlined in the Employee Handbook; adhere to the DCH Behavioral Standards; ensure safety of patients, visitors and employees; identify and reduce unsafe practices; reduce risks and hazards to promote safety; use electronic mail, time and attendance software, learning management software and intranet; adhere to all DCH Health System policies and procedures; perform all other duties as assigned.
Desired Qualifications
  • Previous participation and/or leadership in a hospital committee preferred.
  • Strong understanding of clinical workflow processes and performance improvements to support clinical practices preferred.
  • Experience in using Meditech and/or prior experience in Pharmacy Informatics preferred.
  • Microsoft Office basic skills preferred.

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