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GTM Program Manager
Acquisitions and Alliances
Posted on 11/23/2022
Remote in USA • Santa Clara, CA, USA
Experience Level
Desired Skills
  • You are a critical thinker, embracing 'out of the box' thinking to solve problems
  • Proven experience in launching SaaS offers, experience with product led growth model is highly desirable. Well-versed in SaaS business processes and customer lifecycle
  • Exemplary technical program management skills: this is in terms of process and documentation, keeping two steps ahead of the plan (foreseeing issues, risks, dependencies); leading and facilitating meetings; crisp verbal & written communication skills with ability to negotiate/influence and work cross-functionally
  • Highly analytical, fact driven, and process oriented mindset
  • Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
  • Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
  • Ability to challenge the status quo and develop mindshare to drive towards a common goal
  • Ability to synthesize information that can be easily consumed by various executive audiences
  • Good understanding to Quote to Cash, Goal to Compensation and partner business processes
  • Play an active role in launching new NPI offers related to alliances and acquisitions
  • Design/optimize businesses processes to support new offers launch
  • Define and execute program plans with cross-functional teams to ensure commercial & operational readiness for launch
  • Ensure comprehensive planning including post sale readiness
  • Develop, manage, and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives
  • Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions
  • Develop required documentation such as process design documents, workshop agenda & presentations, stories, use cases, roles/responsibilities
  • Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble