Full-Time

Retail Assistant

Posted on 8/18/2026

Deadline 8/4/27
Screwfix

Screwfix

5,001-10,000 employees

Omnichannel home-improvement retailer and supplier

Compensation Overview

£13.78/hr

Hawkhurst, UK

In Person

Category
Retail (1)
Required Skills
Customer Service

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Requirements
  • Provide great customer service with a positive, practical approach.
  • Be prepared to work hard and participate in training.
  • Communicate effectively and help customers.
  • Be willing to learn; retail experience is not required.
  • Be friendly, flexible, reliable, honest, and enthusiastic.
  • Work the store's varied shift patterns and opening hours as required.
Responsibilities
  • Welcome customers into the store, understand their needs, and guide them to appropriate products.
  • Assist with deliveries and maintain product stock.
  • Collect customer orders.
  • Maintain high warehouse and store standards.
  • Work collaboratively as part of the store team.

Screwfix is a home-improvement retailer with 70,000+ products available through phone, online, app, or in-store. Customers can order up to 8pm for next-day delivery, use Click & Collect to pick up in about a minute, or take advantage of Screwfix Sprint, a 20-minute home or site delivery via the Screwfix App. The company operates across the UK, Ireland, and France as part of the Kingfisher group, and focuses on omnichannel access, fast fulfillment, and a wide product range. It differentiates itself with rapid delivery options, a seamless app-driven experience, extensive reach through a large store network, and a commitment to sustainability. Its goal is to make it easy and fast for tradespeople and DIY customers to get what they need for projects, growing its customer base and market presence while continuing to improve service and reduce environmental impact.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Yeovil, United Kingdom

Founded

1979

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Simplify Jobs

Simplify's Take

What believers are saying

  • Kingfisher reported Screwfix sales up 4.5% to £2.755bn in FY2025/26.
  • Screwfix added 27 net stores and still targets over 1,000 stores.
  • The August 19 2026 Leominster and Minehead openings show continued physical expansion.

What critics are saying

  • Kingfisher says Screwfix faces heavy price competition; Price Promise compresses margins by design.
  • Online giants and local merchants can copy convenience, eroding Screwfix's speed moat by 2027.
  • Kingfisher's dependence on Screwfix makes any UK trade slowdown hit group profit immediately.

What makes Screwfix unique

  • Screwfix runs 20-minute delivery to 60% of UK postcodes, per March 24 2026.
  • Its ultra-compact city stores reached 39 locations after 13 openings in FY2026.
  • The July 17 2026 Google partnership teaches tradespeople AI inside Screwfix stores.

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Benefits

Paid Vacation

Life Insurance

Employee Discounts

Employee Stock Purchase Plan

Company News

Hereford Times
Aug 20th, 2026
New Screwfix shop for Leominster Morrisons where Next once stood.

New Screwfix shop for Leominster Morrisons where Next once stood. 19th August Find, save and share Public Notices that affect you in the Hereford area. A new retail unit could soon open in a supermarket car park where retail giant Next once had an outlet. Plans have been submitted for a Screwfix pop-up shop in the Morrisons car park on Barons Cross Road in Leominster, with the application lodged by Charlotte Mills on behalf of the company on July 20. This is what the new shop could look like. (Image: Screwfix) The proposed unit would be "psychically and functionally integrated with the host supermarket," according to the application. The shop would sell hardware, tools, and home improvement products, and offer both ordering and delivery services. If approved, the unit would operate with two full-time and five part-time employees. The location of the proposed Screwfix in Morrisons car park. (Image: Screwfix) The proposal states that the pop-up is unlikely to have any impact on trade in Leominster town centre. It would be open Monday to Friday from 7am to 8pm, including bank holidays, Saturdays from 7am to 6pm, and Sundays from 9am to 4pm. Another view of the new Screwfix site. (Image: Screwfix) The unit would occupy 14 of the 427 parking spaces in the Morrisons car park, which previously housed a Next Click and Collect service. Public comments on the application can be submitted until September 11, with a decision expected by September 18.

Fix Radio
Jul 24th, 2026
AUDIO NEWS: Construction insolvencies drop in first half of year, and Hull is UK's hardest working city.

AUDIO NEWS: Construction insolvencies drop in first half of year, and Hull is UK's hardest working city. Friday, 24 July 2026 06:00 Construction bankruptcies fall to their lowest point since 2022, tradespeople get less than five hours of sleep a night, and small housebuilders shouldn't need planning permission Construction insolvencies in the first half of the year dropped to their lowest point since 2022. According to the Insolvency Service, 3,805 building firms shut down between July 2025 and June of this year - a 5% improvement over the same period last year. Although the figure remains significantly higher than pre-pandemic levels, it suggests that the current Middle East conflict is yet to have a long-term impact on construction bankruptcies. Hull has been named the UK's hardest-working city, with 36% of its tradespeople leaving home before 5am. The survey from Vanaways indicates that many tradies survive on less than five hours' sleep a night - well below the NHS-recommended levels. Plumbers were identified as the earliest rising trade, with half of them leaving home before 5 in the morning. Painters and decorators were the most sleep-deprived, averaging just 4.7 hours of rest. Small housebuilders should be freed from planning permission altogether when building a 'handful of homes', claims a Liberal Democrat spokesperson. Gideon Amos, MP, also threw his support behind the FMB's campaign to licence the construction industry. The trade body estimates that cowboy builders have cost consumers over £14 billion over the past five years. To listen to the construction news, please click below * Josh and Chris Discuss GOING BALD! Josh James and Chris White are joined by Tariq Kazemi, founder of BLDBRO, for an honest, funny and surprisingly wholesome conversation about hair loss, confidence, and when men should embrace going bald. * Tradesman's Warning to All Trades: Wear a Mask! * AUDIO NEWS: On average tradespeople owed nearly £,6000, and more youngsters head to site 93% of tradespeople admit that running their businesses stresses them out, more youngsters apply for CSCS cards, and two electricians evolve into entrepreneurs * AUDIO NEWS: 40% of tradespeople expect to rely on their state pension, and 200,000 firms not ready for MTD Nearly a third of tradespeople expect to work beyond state pension age, more than 200,000 businesses are not ready for Making Tax Digital, and tradies need to wear suncream while in the van * AUDIO NEWS: Local councils turn off solar panels after fires, and new PM urged to jump start housing market Local authorities turn off solar panels after a series of fires, Andy Burnham urged to stimulate the housing market, and an electrician finds Viking-era sword pommel * AUDIO NEWS: Construction output drops in May, and Screwfix partners with Google to offer AI training Construction output drops 0.8% in May, Screwfix joins forces with Google to bring AI training to the shop floor, and a plasterer expands into online training * AUDIO NEWS: A third of tradespeople are using AI on the job and a lawyer becomes a plasterer Tradespeople believe AI can help identify issues and reduce callbacks on the job, ECA members form a skills alliance, and a lawyer joins the trades

Retail Systems
Jul 17th, 2026
Screwfix partners with Google to offer tradespeople practical AI skills.

Screwfix partners with Google to offer tradespeople practical AI skills. By Dalvinder Kular 17/07/2026 Google has partnered with building trade retailer Screwfix to help tradespeople across the UK develop practical AI skills that it said can save them time and support business growth. The initiative will bring in-store demonstrations and guidance to Screwfix locations across the UK, offering builders, plumbers, electricians and other tradespeople practical advice on using AI tools in their daily work. According to Google's research, some 86 per cent of construction workers already use AI at work. However, 71 per cent said they want to learn more, while 54 per cent do not know where to go for guidance. Just 16 per cent believe they are getting significant value from AI tools. Through the collaboration, Google will show customers how AI can help with business tasks, including turning handwritten notes into customer proposals and converting rough sketches into 3D visualisations. The companies said the programme aims to help small businesses reduce the time spent on administration and make better use of AI tools that many workers already have access to through their smartphones. Earlier this month, Screwfix announced a price-matching scheme for tradespeople in response to what it called "cost pressures" in the country. The scheme, called Price Promise, allows tradespeople to refund the difference if they are able to find a product for a lower price within seven days of purchase. The commitment applies for purchases made in store, through the Screwfix app and via its website. The company said it works hard to keep its pricing competitive, but that if a lower price is found, it is easy to claim through the scheme by providing proof of the lower price in a Screwfix store.

B&M Outdoor
Jun 8th, 2026
Discover the latest blogs on Outdoor advertising in USA.

Discover the latest blogs on Outdoor advertising in USA. Quick answer: Screwfix has launched a new campaign with M+C Saatchi Group UK that uses the visual language of sports advertising to highlight its convenience-focused services, including Sprint Delivery, Click & Collect and Check-In. Screwfix builds on "no Stopping You" Screwfix has partnered with M+C Saatchi Group UK to launch the next phase of its successful "No Stopping You" platform. The new campaign, titled "Screwfix Convenience", focuses on the retailer's strongest competitive advantage: helping customers get what they need as quickly and efficiently as possible. According to recent customer research, convenience remains the number one reason people choose Screwfix over competitors. Bringing sports energy to trade retail. Inspired by the visual language of iconic sportswear campaigns, the creative uses dynamic photography, bold typography and high-energy layouts to communicate speed and performance. The approach allows Screwfix to break away from traditional retail advertising while making its convenience services feel more memorable and emotionally engaging. By borrowing familiar cues from sports marketing, the campaign positions speed as a competitive advantage rather than simply a service feature. Sir Mo Farah leads the campaign. Olympic champion Sir Mo Farah returns as the face of the campaign, helping connect the retailer's services with ideas of speed, endurance and performance. His presence provides an immediate and recognizable link to the campaign's central message while adding personality and credibility to the creative. The athlete's reputation makes him a natural ambassador for a campaign built around helping customers keep moving without interruption. Highlighting convenience services. The campaign focuses on three key services that save customers valuable time. * Sprint Delivery in as little as 20 minutes. * Click & Collect in as little as one minute. * Check-In for faster in-store collection. These services are positioned as practical tools that help tradespeople and DIY customers complete projects more efficiently. OOH and social working together. Two social-first films featuring Sir Mo Farah bring the campaign to life through spontaneous and humorous interactions designed specifically for digital audiences. The integrated approach helps reinforce the convenience message across multiple customer touchpoints. Why this campaign works. * Transforms convenience into a compelling brand story. * Uses sports advertising cues that consumers instantly recognize. * Leverages Sir Mo Farah's association with speed and performance. * Highlights tangible customer benefits rather than generic claims. * Combines OOH, digital and social channels for maximum impact. Screwfix Convenience demonstrates how brands can use cultural references from outside their category to make functional benefits more engaging. By presenting speed as a performance advantage, Screwfix reinforces its position as a retailer built around helping customers get the job done faster. Frequently asked questions. It is a sports-inspired advertising campaign created by M+C Saatchi Group UK to promote Screwfix's convenience services. Olympic champion Sir Mo Farah serves as the campaign ambassador. Sprint Delivery, Click & Collect and Check-In are the primary services highlighted. Sport is strongly associated with speed and performance, helping communicate Screwfix's convenience proposition more effectively. Ready to advertise outdoors? BM Outdoor plans, buys and prints OOH campaigns across all 50 states. Request a free quote with no commitment.

Ads of Brands
Jun 8th, 2026
Screwfix puts speed and convenience centre stage in latest campaign from M+C Saatchi Group UK.

Screwfix puts speed and convenience centre stage in latest campaign from M+C Saatchi Group UK. Jun. 08, 2026 Screwfix has unveiled a new campaign created in partnership with M+C Saatchi Group UK, building on the momentum of its 'No Stopping You' brand platform by positioning the retailer's convenience services through the visual language of sportswear advertising. The campaign comes as new customer research from Screwfix highlights convenience as the retailer's strongest competitive advantage. "Screwfix Convenience" is designed to reinforce speed and ease as core brand strengths, while driving usage of Screwfix Sprint Delivery, Click & Collect and Check-In services among tradespeople and DIY customers. At the centre of the work is Screwfix ambassador Sir Mo Farah, whose association with speed helps bring the retailer's convenience proposition to life. Building on last year's launch campaign, the latest creative evolves 'No Stopping You' from a broad brand platform into a more direct expression of Screwfix's category-leading delivery and collection services. Inspired by the visual language of iconic sportswear campaigns, the series of out-of-home executions use dynamic photography, bold typography and high-energy compositions to disrupt expectations within the trade retail category and showcase Screwfix's speed and ease. The creative approach was rooted in the idea that no category conveys speed and performance more convincingly than sport. By applying those established visual and emotional cues to trade retail, the campaign positions Screwfix Sprint Delivery, Click & Collect and Check-In not simply as services, but as advantages that help customers keep working without interruption. Two new social-first films starring Sir Mo Farah capture the speed, energy and ease of Screwfix's services through authentic, unscripted moments filmed on set. Both films were designed to feel reactive, playful and socially native, blending Mo's personality and humour with real customer moments, to bring the Screwfix Convenience campaign to life. Rolling out across OOH, social, YouTube, radio, digital audio and display channels, the campaign also incorporates the Click & Collect launch spot, which originally ran in October 2025, and AV cutdowns. Social activity is running across Meta, TikTok and Reddit. Media planning and buying is handled by Dentsu Media, PR is by McCANN, and social by Eight & Four. Jack Wallace, Marketing Director at Screwfix, said: "Convenience has always been at the heart of Screwfix and our speed of service is the number one reason customers continue to choose us. This latest phase of 'No Stopping You' builds on that insight by bringing our speed and convenience credentials to life in a fun, distinctive and engaging way. By taking inspiration from the world of sports advertising, we've been able to simply bring to life our market leading Sprint Delivery (in as little as 20 minutes) and Click & Collect (in as little as 1 minute) services in this memorable way." Marcus Peffers, Executive Chair, M+C Saatchi Group UK, added: "At M+C Saatchi, we talk about Cultural Power as the ability to move people emotionally by tapping into the behaviours and passions that already shape culture. Sport is one of the most powerful and recognisable expressions of speed and performance there is, so borrowing from those cues gave us a distinctive and culturally resonant way to dramatise Screwfix's unique convenience offer." Guy Bradbury, Creative Partner at M+C Saatchi Group UK, concluded: "Sir Mo Farah gives us a powerful shortcut into the world of speed and performance. By tapping into familiar sports advertising memory structures, we were able to make Screwfix's convenience offer feel instantly recognisable, distinctive and culturally relevant."