Full-Time

Customer Success Manager

Updated on 8/23/2026

CodeHS

CodeHS

51-200 employees

K-12 online coding education platform

Compensation Overview

$64k - $78k/yr

Chicago, IL, USA

Hybrid

Five days per week in the Chicago office is required; the role includes 5–7% travel.

Category
Customer Experience & Support (1)
Required Skills
CRM

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Requirements
  • Strong written and verbal communication skills.
  • Strong organizational and attention-to-detail skills.
  • Interest in learning more about coding; prior experience is a plus.
Responsibilities
  • Handle questions from CodeHS customers.
  • Onboard new customers and learn about their needs to provide informed recommendations on using the product.
  • Work with teachers and administrators on CodeHS implementation to ensure successful platform use.
  • Manage customer accounts throughout the school year through regular check-ins by email, phone, and web video demos.
  • Develop a deep understanding of the CodeHS product and curriculum catalog.
  • Help customers with integrations between CodeHS and school and district systems.
  • Track and manage account data and identify current customer satisfaction.
  • Drive customer satisfaction and retention.
  • Visit local customers in person.
  • Travel to visit major customers in different parts of the country.
  • Communicate customer needs and pain points to the CodeHS team.
  • Work with the team to ensure customers renew.
  • Work with school administrators and other stakeholders to improve computer science programs.
Desired Qualifications
  • Teaching experience or experience working in the educational system is preferred.
  • Experience with coding is a plus.

CodeHS delivers K-12 computer science education through an online platform that combines a learning management system (LMS), an integrated development environment (IDE), and structured CS curricula. It provides industry-relevant certification exams for high school students and integrates with classroom tools like Google Classroom and Clever to help teachers manage classes and track progress. Schools and districts subscribe to CodeHS Pro for features such as detailed progress reporting, custom assignments, and professional development for teachers, creating a steady revenue model. The company aims to equip students with essential CS skills to make a meaningful impact in the future and targets both broad age ranges and scalable classroom solutions in the EdTech market.

Company Size

51-200

Company Stage

Seed

Total Funding

$6.2M

Headquarters

San Francisco, California

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ask AI, Vibe Coding, and AI Student Hints shipped July 2026, deepening stickiness.
  • Free AP Cybersecurity plus Cyber Range can win schools adopting College Board's 2026 framework.
  • CodeHS Pro now adds student groups, integrity tools, and LOGIC assessments for teachers.

What critics are saying

  • Tynker still operates standalone, delaying integration synergies and support savings through 2027.
  • Google Classroom, Canva, and GitHub Education can clone CodeHS AI classroom features quickly.
  • District switches to Code.org or free state curricula can crush renewals and margins.

What makes CodeHS unique

  • CodeHS now spans K-8 through AP Cybersecurity and refreshed AP CSP for 2026-27.
  • The Tynker acquisition gives CodeHS structured CodeHop and game-based K-8 pathways.
  • Nebraska trained 327 educators through CodeHS PD, proving district-level implementation depth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Parental Leave

Paid Vacation

Paid Holidays

Disability Insurance

Commuter Benefits

Meal Benefits

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-3%
CodeHS
Jul 21st, 2026
Explore new CodeHS features for the 2026-27 school year.

Explore new CodeHS features for the 2026-27 school year. Jul 21, 2026 Explore the latest curriculum, AI tools, and classroom features designed to help you teach computer science with confidence throughout the 2026-27 school year. New curriculum. AP Cybersecurity with the CodeHS Cyber Range. Prepare students for the future with the new AP Cybersecurity course, available free on CodeHS. Add Cyber Range to give students more hands-on practice with guided challenges, real Linux commands, and interactive labs in a secure environment. Vibe Coding - available with CodeHS Pro. Vibe coding is a new way to build software by describing what you want in plain language and letting AI generate the code. It's used by professional developers every day and now CodeHS, Inc. has built it for the classroom with the CodeHS Vibe Coding tool and Introduction to Vibe Coding course. With the Vibe Coding tool, students describe what they want to build, and AI generates or updates the code. They can refine their projects with follow-up prompts, ask the AI to explain the code, and see changes instantly, making it easy to experiment, iterate, and connect their ideas to the underlying code. AP CSP (Python) - refreshed. Its AP Computer Science Principles course has been refreshed with a new practice performance task, additional Python exercises, and updated notes and quizzes to strengthen programming skills and exam readiness. The course remains fully aligned with current AP requirements while preparing teachers for upcoming College Board changes. Advanced Python and AI Programming. Advanced Python and AI Programming is a new second-year course that builds on foundational Python skills with object-oriented programming, data structures, algorithms, Python libraries, and AI concepts. Through hands-on projects and real-world applications, students strengthen their programming skills while exploring advanced topics in Python and artificial intelligence. K-8 Pathway - CSTA standards aligned. Its K-8 Computer Science Pathway has been redesigned to align with the 2026 CSTA PK-12 Computer Science Standards. With updated CodeHop courses and the new Tech Apps and Coding middle school course, students build coding, digital literacy, AI, and programming skills through a cohesive K-8 progression. New tools - available with CodeHS Pro. Student Groups. Student Groups are now available, making it easier for teachers to organize students within a section. Create custom groups for class periods, interventions, or teams, then filter the Gradebook, Progress, Quizzes, and Roster apps by group to personalize instruction and monitor student progress. Ask AI teacher assistant. Ask AI is a new Pro tool built into the CodeHS dashboard that helps teachers plan lessons, answer questions, and streamline classroom tasks. Teachers can quickly find courses, review standards alignment, discover lesson recommendations, and gain optional class insights, all while maintaining control over student data and privacy. AI Student Hints. Support students as they code with AI Student Hints, now available in the CodeHS code editor. Teachers choose which students have access by opting them in, can monitor every AI interaction, and stay in control while students receive guided, context-aware hints based on their assignment, code, and autograder results that encourage independent problem solving. Academic Integrity updates. CodeHS, Inc. has introduced new Academic Integrity improvements to help teachers more confidently identify and review potential cheating. Updated similarity detection reduces false positives, new code history indicators make it easier to spot large pasted code, and notifications proactively alert teachers to suspicious work for faster review. LOGIC. Better understand student growth with CodeHS LOGIC. Designed as a pretest and posttest assessment, LOGIC measures computational thinking, problem solving, and logical reasoning to help teachers identify strengths, uncover learning gaps, and track progress throughout the year. Ready to bring CodeHS Pro to your classroom? Speak with out team to learn more about Pro for your school or district. Looking for elementary updates? Explore the latest CodeHop curriculum, lessons, and classroom tools here.

CodeHS
Mar 25th, 2026
Providing Nebraska K-12 CS teachers free Professional Development.

Providing Nebraska K-12 CS teachers free Professional Development. Mar 25, 2026 Through a partnership with the Nebraska Department of Education, CodeHS is proud to have trained 327 K-12 computer science and technology educators across the state of Nebraska. Nebraska is a leader in expanding access to high-quality computer science education. The state is investing in its teachers to expand access to high-quality computer science education for students. In 2025, CodeHS partnered with the Nebraska Department of Education on a statewide initiative to help teachers improve their computer science teaching practice. Through a state grant that made professional development free for K-12 teachers, CodeHS trained 327 educators across all 25 Educational Service Units in Nebraska. "Thank you for providing high-quality materials that have allowed me to gain new skills that can benefit my computer science students, and that I can share with other teachers to further their classroom capabilities and provide even more learning opportunities for our students." - Middle School Library Media Specialist, Nebraska CodeHS was selected for this partnership based on its deep expertise in computer science education and its ability to design a program that met the DOE's specific needs. Through a mix of in-person and virtual events, CodeHS, Inc. were able to bring high-quality professional development to teachers across Nebraska. Each teacher trained brings actionable skills directly into their classrooms, collectively reaching thousands of Nebraska students. The Professional Development focuses included Pedagogy, Artificial Intelligence, Computer Science Content, Interdisciplinary, and Getting Started Teaching CS. "I have really enjoyed the PD offerings from CodeHS. This is some of the best CS training I have had in my 6 years teaching the content area. Thank you to everyone involved in making this program accessible to Nebraska teachers!" - High School Computer Science & Technology Teacher, Nebraska Training teachers across Nebraska: * 327 teachers * 205 High School teachers * 42 Middle School teachers * 45 Elementary School teachers * 206 teachers with 2+ events * 53 Professional Development Events * 4 Bootcamps * 14 in-person workshops * 14 virtual workshops * 9 Mini PD courses * 2 Praxis Prep courses "I really enjoyed this PD (which is not always the case) and actually feel confident that I can implement effective collaboration in my classroom!" - High School Computer Science & Technology Teacher, Nebraska Nebraska joins Indiana as part of a growing movement of states investing in CS teacher development. Through its partnership with the Indiana Department of Education, CodeHS trained 588 teachers statewide. "I think these courses have been phenomenal... I really enjoyed learning to use the CodeHS platform and get comfortable with it as a student so I can help troubleshoot with any student issues that might arise." - High School Computer Science & Technology Teacher, Nebraska To the 327 Nebraska teachers who participated, CodeHS, Inc. thank you for your commitment! CodeHS, Inc. is proud to have been a part of your journey and look forward to continuing to support Nebraska's CS teaching community. - The CodeHS Team Are you an educational leader interested in bringing high-quality, free computer science professional development to your teachers? CodeHS would love to partner with you. Get in touch with its team to learn more.

CodeHS
Nov 21st, 2025
Why I Love CodeHS: Teacher Video Contest for CSEdWeek

Why I love CodeHS: Teacher Video Contest for CSEdWeek. CodeHS, Inc. is excited to launch the CodeHS Teacher Video Contest for CSEdWeek, where you can share why you love teaching with CodeHS for a chance to win an iPad! All it takes is a short video about your classroom experience. Your stories help inspire other computer science teachers and highlight the incredible work happening in schools every day. How to enter. Create a 30 to 90 second video responding to one or more of these questions: * Why do you love teaching with CodeHS? * How has CodeHS made a difference in your classroom? Post your video on Instagram, TikTok, LinkedIn, Facebook, or X and: * Tag @CodeHS * Use #ILoveCodeHS * Optional: Tag your school to help your video reach more educators Once your post is published with the tag and hashtag, you are officially entered! CodeHS, Inc. want to celebrate teachers who share their stories, so CodeHS, Inc. is giving away a few prizes. Grand Prize Winner: iPad & CodeHS Swag Pack Finalists (2 runners-up): CodeHS T-shirt How finalists are selected. The CodeHS team will review all submissions and select finalists based on authenticity, creativity, and storytelling. Join in and share your CodeHS story. If CodeHS has made a difference in your teaching, this contest is a great opportunity to share your experience and possibly win an iPad. CodeHS, Inc. cannot wait to see your creativity and hear what CodeHS means to you. Record your video, post it, tag @CodeHS and #ILoveCodeHS, and join the celebration of CSEdWeek!

CodeHS
Jul 15th, 2025
Announcing the 2025 CodeHS Scholars

CodeHS is excited to announce the 2025 CodeHS Scholars!

PR.com
Jun 9th, 2025
CodeHS Strengthens K-12 Computer Science Leadership with Tynker Acquisition

Chicago, IL, June 09, 2025 -( PR.com )- CodeHS, the leader in K-12 computer-science education, announced it has acquired Tynker, the award-winning K-12 coding platform.