Dental Hygiene Clinic Manager

TITLE

Dental Hygiene Clinic Manager

JOB SUMMARY

The Dental Hygiene Clinic Manager performs responsible administrative duties in the operation of the Dental Hygiene Clinic. Responsibilities include management of clinic operations including ordering materials and supplies for daily operation, financial and statistical reporting, completion of adjunct faculty personnel files, completion of surveys, and maintenance of clinic inventory, quality assurance and clinic operational expenses. Exercises independent judgment in completion of tasks. Work is performed under general supervision of the clinic administrator and performance evaluation is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to:    Dental Hygiene Program Director, Department Head 

Supervises:May supervise Student Assistants

ESSENTIAL DUTIES -May include, but not limited to the following:

• Manages clinical and personnel functions within the Dental Hygiene Clinic.

• Manages clinical budget under the direction of the Dental Hygiene Program Director.

• Assists individual staff with the management of clinical operations.

• Manages all clinical purchasing, clinical events, and expenses for clinic operations.

• Maintains capital equipment inventory and quality assurance measures.

• Manages cash, cash-related receipts, accounts receivable and credit and collection functions.

• Ensures timely processing of billings, payments, and collection of revenue from clinical operations.

• Assists in development and interpretation of policies and procedures for clinical related functions.

• Manages the clinic purchasing card and reconciliations.

• Reviews and manages clinical contracts through clinic operations.

• Oversees the security and management of faculty records, quality assurance data, equipment, materials, and facilities.

• Performs technical clerical work involving the exercise of independent judgment.

• Maintains a variety of complex and/or confidential records and files.

• Prepares annual radiation safety and quality assurance forms, periodic reports, events and/or office schedules.

• Prepares, sterilizes, and stores instruments and appropriate supplies.

• Stocks dental operatory and supply stations as appropriate or requested by faculty.

• Dispenses instruments, equipment, and supplies to students or faculty as needed.

• Verifies and maintains currency of emergency medications, AED, first aid kits, emergency oxygen, and fire extinguishers.

ADDITIONAL DUTIES

• Assists Dental Hygiene Program Director with special events.

• Performs other duties as requested.

EDUCATION

Registered Dental Assistant and high school diploma or equivalent required. Some college course work preferred.

EXPERIENCE

Eight years of progressively responsible clinical experience in a dental office, preferably including experience as an office manager. Additional job-related education may substitute for the required experience on a year-for-year basis.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.  

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Knowledge of modern dental practices.

• Working knowledge of CDC in the dental practice, HIPAA and OSHA principles and procedures.

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies, procedures and activities.

• Ability to integrate resources, policies, and information for the determination of safe and appropriate clinical procedures, solutions, and other outcomes.

• Knowledge of clinical management methods and ability to provide administrative guidance and provide direct training and supervision to clinical staff as needed.

• Ability to apply clinical fiscal planning techniques within financial constraints.

• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.

• Ability to communicate effectively - orally, by phone, in person, and in writing.

• Ability to work in a clinical setting.

• Ability to distinguish the standards of clinical care by using research, and personal experience.

• Knowledge of State of Texas Radiography Compliance.

• Working knowledge of dental office practices and methods.

• Ability to use a personal computer and other office equipment, including related university software and email. 

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. 

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman’s University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate’s ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman’s University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government.  For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.