JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Facility Coordinator supports the Integrated Facility Management team in the Pacific Northwest region (Oregon, Idaho, and Washington) to ensure consistent client focused service delivery with responsibilities including:
Customer Service:
Cultivate and maintain a positive working relationship with client, JLL representatives, tenants, landlords, and service providers.
Coordinate special events in support of client or JLL.
Provide support for guests, visitors, and employees at client locations.
Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism.
Ensure delivery of committed services and overall satisfaction with JLL performance.
Demonstrate leadership, responsiveness, and creativity in solutions for service delivery.
Understand the applicable Service Level Agreements (SLAs), help the team achieve Key Performance Indicators (KPIs) and favorable scores on client satisfaction surveys.
Operations:
Assist teams with problems associated with all building services including janitorial, food service, coffee services, landscaping, parking, vending, badging, conference rooms, fitness centers, interior and exterior furnishings, fixtures, and equipment.
Assist with receiving and dispatching work requests to technical staff and vendors, maintain accountability for deliverables.
Maintain records and provide support for operational audits.
Collaborate with facility management and engineering teams to ensure timelines for deliverables are on track, proactively identify and provide solutions to potential issues.
Assist with tactical planning to meet account team goals and objectives.
Assist with performing site inspections as required and demonstrate knowledge and understanding of metrics associated with this process.
Seek to continuously improve processes, systems, and overall client satisfaction.
Vendor Relations:
Manage and coordinate vendor performance, including – tracking work order completion, validating invoices, communication of unresolved items.
Partner with vendors to resolve invoicing and work order issues, follow through with resolution plans while keeping all stakeholders informed.
Assist with coordination and scheduling of maintenance activities.
Assist with vendor badge access to properties with web-based security system.
Finance:
Assist with budgetary requests, financial analysis and reporting, and purchasing.
Act as a liaison to JLL finance team and other account team members.
Support facility specific cost savings goals.
Requirements:
•Excellent customer service skills and orientation.
•Ability to consistently maintain professionalism under stressful situations.
•Ability to plan and manage work under time constraints.
•Ability to multitask and work without direct supervision.
•Proficient in MS Office, and possess strong written, verbal and people skills.
•Strong presentation skills.
•Strong organizational and collaborative skills.
Estimated total compensation for this position:
50,000.00 – 60,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –Beaverton, OR, Tukwila, WA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
