Technical Solutions Program Manager II
Posted on 9/18/2023

5,001-10,000 employees

Datadog offers monitoring and analytics for cloud-based workflows.
Company Overview
Datadog is on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. The company operates a monitoring & analytics tool for IT and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services.
Cambridge, MA, USA
Experience Level
Desired Skills
  • Experienced in technical program management in a dynamic and highly technical environment, with a strong track record in managing complex cross-functional projects in a cloud/SaaS environment (2+ years of related experience)
  • You take a data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in
  • You have experience working collaboratively across organizations; strong leadership and interpersonal skills, experience building and fostering effective working relationships across different levels of the organization
  • You are effective at influencing without direct authority at senior levels internal and external to the organization
  • You have strong communication skills, attention to detail and enjoy working in an innovative environment
  • Embrace a growth mindset with a strong desire to continually learn and grow
  • Build and manage large-scale, cross-organization programs
  • Develop roadmaps of cross-team projects needed to accomplish key business objectives including KPIs and success metrics
  • Identify and track dependencies and opportunities for optimization; proactively identify problems and recommend solutions before they become blockers
  • Create, refine and optimize processes when necessary; maintain focus on reliability, automation and scaling through continuous improvement
  • Ensure progress towards goals by communicating status, relevant updates, risks, and impact across teams & projects; you are able to bring data to planning & prioritization and adapt communications to any level
  • Partner closely with our TS Ops Engineers to ensure workflows and processes are operationalized into our tools and systems to maximize operational efficiency, in a scalable way
Desired Qualifications
  • Experience driving an effective OKR program, and/or workforce optimization program at scale is a plus