Bilingual Dealership Success Associate

Salary Range: 66000 to 66000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities

• Maintains a high level of customer satisfaction and loyalty with clients through-out and after the sale to ensure successful implementation and maximum customer satisfaction.
• Manages complex sales situations, influencing customers and defuse potential problems by using your knowledge of complex business challenges to identify solutions.
• Participates in monthly and quarterly sales meetings.
• Strategically manage daily dealership operations in collaboration with Account Managers, ensuring seamless execution of business processes and maintaining high operational standards.
• Foster and maintain strong, consultative relationships with dealership partners and clients, acting as a trusted advisor to support retention and satisfaction.
• Partner cross-functionally to enhance sales strategies and workflows, contributing to the continuous improvement of internal processes and supporting the implementation of scalable solutions.
• Maintain and operate existing accounts while actively identifying opportunities to grow sales.
• Restructure deals as needed to ensure alignment and value for all parties involved.
• Serve as a liaison of the funding team/titles team/remarketing/any operational teams, ensuring alignment between client expectations and funding capabilities.

Requirements

• Exceptional customer service, communication, and organizational skills.
• Demonstrated integrity and a commitment to high ethical standards.
• Strong team orientation with the ability to excel independently.
• Positive, proactive attitude with a strong willingness to learn and adapt.
• Fluency in English and either Spanish or Portuguese to effectively engage with our diverse clientele.
• Prior experience with Salesforce, HubSpot, or similar CRM tools preferred.
• Prior sales experience is essential; familiarity with the automotive industry is beneficial.