Full-Time
Vendor Manager
Credit Card Collections
Posted on 10/21/2024
Prosper Funding
201-500 employees
Provides personal loans, credit cards, home equity products
Fintech
Financial Services
Compensation Overview
$63k - $85kAnnually
Senior
Phoenix, AZ, USA
Requires in-office work in Phoenix area on Wednesdays and Thursdays.
Category
Procurement & Sourcing
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Data Analysis
Requirements
- 5+ years of experience in vendor relations, contract management or performance management (prior experience working with credit card products strongly preferred).
- Experience working in Collections or Managing Partner Performance in Collections.
- Ability to identify, communicate, and evaluate key performance indicators (KPIs)
- Excellent analytical, verbal, and written communication skills.
- Strong project and time management skills, including a high level of organization, attention to detail, and follow-through, while balancing and prioritizing multiple activities and responsibilities.
Responsibilities
- Develop and maintain relationships with external debt collection agencies to enhance collections performance and customer experience.
- Using qualitative and quantitative measures identify performance trends to determine primary drivers to vendor performance.
- Collaborate with cross-functional partners, including risk, operations, legal, compliance, marketing, finance, product, and engineering to improve overall loss performance and customer experience.
- Continuously identify and implement process improvements to enhance the efficiency and effectiveness of Collections Operations.
- Host partner performance reviews on a daily, weekly, monthly, and quarterly basis.
- Provide proactive report/analysis on various aspects of vendor performance for leadership including interpretation of metrics/data analytics, performance and trends, complaints & remediation, and areas of opportunity.
- Work closely with required parties to proactively drive end-to-end project delivery (timelines management, risk assessment and budget considerations).
- Prepare vendors for all change management initiatives with successful delivery of operational readiness communications & training.
- Maintain integrity of the partner relationship in all interactions.
- Work on other special reviews and projects as assigned.
- Ability to travel for conducting on-site visits on a minimum of once per quarter. If performance is low for a given partner, you may be asked to travel more frequently to improve partner performance.
Prosper offers a range of financial products, including personal loans, credit cards, and home equity lines of credit, all aimed at advancing consumers' financial wellbeing. The company partners with WebBank and Coastal Community Bank to provide these services.
Company Stage
Series G
Total Funding
$487.4M
Headquarters
San Francisco, California
Founded
2005
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- Prosper's successful crowdfunding campaigns indicate strong market interest and the potential for rapid growth.
- The company's ability to secure substantial pre-seed funding highlights investor confidence and provides a solid financial foundation for future expansion.
- Acquisition by Waverly Advisors could bring additional resources and strategic support, enhancing Prosper's growth prospects.
What critics are saying
- The competitive nature of the crowdfunding and fintech sectors may pose challenges in maintaining market share.
- Dependence on continuous successful crowdfunding campaigns could lead to financial instability if future campaigns do not meet targets.
What makes Prosper Funding unique
- Prosper Funding leverages the power of crowdfunding to democratize investment opportunities, unlike traditional financing methods that often limit access to capital.
- The company has successfully raised significant funds through crowdfunding, demonstrating its ability to engage and mobilize a large number of small investors.
- Prosper's focus on fintech innovation, as evidenced by its founders' backgrounds and recent funding rounds, sets it apart in the wealth management space.
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