Full-Time

IT Systems Specialist

Okta Admin

Posted on 2/4/2025

Lyra Health

Lyra Health

1,001-5,000 employees

Digital mental health care services for employees

Social Impact
Healthcare

Compensation Overview

$85k - $130kAnnually

Mid, Senior

Remote in USA

Remote candidates must be physically located within the United States.

Category
Cybersecurity
IT Support
IT & Security

You match the following Lyra Health's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Okta Certified Administrator
  • 4+ years experience in managing and maintaining identity management and synchronization solutions via Okta
  • 4+ years of internal and external enterprise applications and systems implementation and support (e.g. Workday or similar HRIS, Google Workspace, Slack Enterprise Grid, and service ticketing systems, etc.)
  • Solid understanding of Okta group rules, security policies, push groups, custom expression language, and custom attributes
  • Experience with Okta and Workday lifecycle management integration
  • Ability to drive concurrent, complex projects and initiatives while managing operational escalations
  • Communicate concisely, persuasively, and consistently. Can adjust and adapt communication style as appropriate to different audiences, including senior management
  • Experience with troubleshooting and integrating solutions in a Mac-based environment
  • Demonstrated ability to work independently with minimal supervision, maintaining a self-driven approach while effectively pivoting to address escalations and ad hoc high-priority requests in a fast-paced environment.
Responsibilities
  • Troubleshoot, identify and resolve technical identity and access management-related issues within Okta
  • Work with stakeholders to gather information needed for business application integration with Okta SAML, OpenID Connect and SCIM provisioning
  • Contribute to planning and implementing IAM strategy ensuring optimal performance and security configurations
  • Identify workflow improvements as it relates to access provisioning and lifecycle management
  • Proactively seek opportunities to automate, streamline processes, and empower users
  • Collaborate with multiple teams to manage the flow of user data between Okta and other internal directories like Workday and Google Workspace
  • Advocate and coach employees on how to make the most of our IT systems
  • Create and update documentation around proactive solutions to help end users
  • Provide support for macOS, hardware, cloud-based apps, mobile devices, peripherals, video conferencing equipment and network escalations
  • Generate reports on user activity, access levels, and potential security risks within the Okta environment
  • Diagnose and resolve issues related to user logins and application access
  • Org2Org integration with multiple spoke environments
  • Develop, implement, and maintain quarterly audits in Okta and all enterprise applications
  • Experience with escalations to Okta CSM and Support Portal.

Lyra Health provides mental health care services through a digital platform aimed at businesses that want to support their employees' mental well-being. The company offers a personalized concierge experience, connecting employees with a large network of over 20,000 vetted mental health providers across more than 200 countries. This extensive network allows Lyra Health to address over 60 different mental health needs. Employees can access a variety of care options, including self-guided programs, coaching, therapy, and medication management, through in-person visits, video calls, or text messaging. A unique feature of Lyra Health is its 24/7 concierge care navigator team, which assists employees in navigating their mental health journey. Unlike many competitors, Lyra Health focuses on providing tailored, high-quality care that is flexible and accessible, aiming to reduce healthcare costs for businesses by investing in employee mental health.

Company Stage

Series F

Total Funding

$671.3M

Headquarters

Burlingame, California

Founded

2015

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Lyra Health's partnerships with AT&T and CHA validate its market position.
  • The company has sustained a 26% reduction in healthcare costs over four years.
  • Lyra's expansion into teen mental health care addresses a growing market need.

What critics are saying

  • Increased competition from platforms like Ginger and Headspace Health.
  • Potential regulatory scrutiny over data privacy concerns with digital platforms.
  • Economic downturns may lead to reduced corporate spending on employee benefits.

What makes Lyra Health unique

  • Lyra Health offers a concierge member experience with personalized mental health care.
  • The company has a global network of 20,000 providers in over 200 countries.
  • Lyra's evidence-based approach results in 7x better outcomes than traditional plans.

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Benefits

Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge

Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical

Financial rewards - Generous compensation, 401k, and equity options

Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays

Tech stipend - Monthly stipend to spend on technology needs

Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind