Full-Time

IT Systems Engineer

Posted on 12/17/2024

Mysten Labs

Mysten Labs

51-200 employees

Develops decentralized blockchain infrastructure and tools

No salary listed

Mid, Senior

Remote in USA

Category
Cybersecurity
IT Support
IT & Security
Required Skills
Customer Service
Requirements
  • 4+ years experience in systems, networking, or security administration and experience in client-facing IT Help Desk role with demonstrated track record of excellence and increasing responsibilities
  • Enthusiastic self-starter with strong problem-solving skills
  • Flexibility and ability to work in a rapidly changing environment
  • Wide breadth of knowledge across a variety of technical disciplines such as networking, infrastructure, cybersecurity, systems administration, SaaS applications, endpoint management, etc
  • Ability to become a domain specialist in any one particular topic as the needs of the business dictates
  • Ability to troubleshoot and diagnose effectively using written communication in a friendly and empathetic tone
  • Exceptional communication skills, both verbal and written
  • Ability to work effectively within the most senior levels of the organization
  • Aptness to prioritize and execute tasks in a high-pressure environment
  • Experience managing large projects with multiple stakeholders and vendors
  • Strong general troubleshooting skills to diagnose, identify, and resolve technical issues
  • Strong MacOS and Windows skills are required
Responsibilities
  • Ensure the stability, integrity, and efficient operation of the information systems that support core interpersonal functions
  • Deliver a full spectrum of IT support to the firm
  • Deliver a first-class, white-glove customer service experience for everyone who interacts with or within the technical systems of the firm
  • Troubleshoot and resolve tier 2 IT requests across the entire organization up to and including our Founders
  • Mentor and provide guidance to our junior team members
  • Collaborate with the onsite IT Team Members as a conduit to supporting the end users when resolving issues
  • Coordinate the firm's SaaS application infrastructure
  • Craft and deploy new applications and improvements to existing applications, software, and operating systems
  • Manage on/offboarding process of firm employees
  • Configure, maintain, troubleshoot & repair all office computers, equipment & peripherals (with an emphasis on Apple products)
  • Support all LAN/WAN networking infrastructure including maintenance, upgrades, migrations, and implementation
  • Monitor networks and systems for security vulnerabilities, malicious/suspicious behavior, availability and performance
  • Implement security standard methodologies across all systems and make recommendations for constant improvement to the firm's cybersecurity posture
  • Manage open projects and tasks using the IT Team's project management software
  • Document existing and ongoing changes to all the systems and infrastructure
  • Update and publish documentation and knowledge base articles
  • Learn new technologies, understand new workflows, and build new technical skills
  • Ability to reprioritize constantly is critical to succeed in this role

Mysten Labs focuses on enabling digital ownership through decentralized technology. They are developing Sui, a blockchain that uses proof of stake to ensure secure transactions and can handle a large number of operations simultaneously. Additionally, they are creating Move, a programming language designed for writing smart contracts, which are self-executing agreements with the terms directly written into code. What sets Mysten Labs apart from its competitors is their comprehensive range of tools and services that simplify access to digital assets for users. Their goal is to make digital asset ownership accessible to billions of people, fostering a decentralized future.

Company Size

51-200

Company Stage

Series B

Total Funding

$336M

Headquarters

San Francisco, California

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising DeFi platforms demand scalable solutions like Sui for high transaction volumes.
  • NFT popularity boosts demand for secure platforms, benefiting Mysten's Move language.
  • Blockchain gaming growth offers opportunities post-Parasol acquisition for infrastructure enhancement.

What critics are saying

  • Parasol acquisition may lead to integration challenges and cultural clashes.
  • FanTV investment exposes Mysten to volatile AI market and regulatory scrutiny.
  • Kevin Boon's appointment may cause strategic shifts and project disruptions.

What makes Mysten Labs unique

  • Mysten Labs offers a comprehensive suite for digital asset access and use.
  • They develop Sui, a scalable, decentralized proof of stake blockchain.
  • Move, their open-source language, enhances smart contract security and scalability.

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Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

4%
Incubees
Mar 15th, 2025
FanTV secures $3M to boost AI tools

FanTV has secured $3 million in Series A funding from Mysten Labs, Cypher Capital, CoinSwitch Ventures, and Illuminati Capital to enhance its AI tools for content creators. This follows a previous $5.5 million investment from other backers. The platform supports over 80,000 creators and 8 million on-chain wallets, processing over 30 million transactions. FanTV aims to democratize content creation with AI, offering monetization through content tokenization and Creator Coins.

Mysten Labs
Mar 10th, 2025
Mysten Labs Acquires Web3 Gaming Infrastructure Startup Parasol - Mysten Labs Blog

At Mysten Labs, we are building critical infrastructure to enable a more decentralized internet.

Desk3
Mar 9th, 2025
Mysten Labs Acquires Parasol Platform

Mysten Labs, the company behind Sui, has announced its acquisition of the game development platform Parasol. The financial details of the transaction have not been disclosed.

Bitkan
Jan 17th, 2025
EarnOS raises $5 Million to reinvent brand-user interactions online

EarnOS raises $5 million to reinvent brand-user interactions online.

Mysten Labs
Jan 9th, 2025
Mysten Labs Appoints Kevin Boon as President

Mysten Labs appoints Kevin Boon as President.

INACTIVE