Essential Functions

• Maintain and improve Customer relationships
• Address Customers’ needs
• Assist & Support Account Managers
• Provide accurate product information, pricing and availability in a fast paced environment
• Negotiate sale and purchase price
• Assist with customer returns
• Expedite and route material
• Provide product literature
• Technical assistance
• Upload data on Customer internet portals
• Create quotes and sales orders
• Assist with pulling inventory and preparing shipments
• Follow up with Customers to provide accurate delivery dates and updated order status
• Outbound prospecting calls to grow our market and sell value-add services
• Update customer information in CRM (Customer Relationship Management) system

Experience, Education and Skills

• HS Diploma or GED
• Associate’s degree, bachelor’s degree OR technical degree is preferred
• 2+ years of experience in inside sales
• Experience in Industrial Distribution or similar industry experience such as Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control is preferred.
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
• Working experience with Trend is a plus
• Strong analytical, mathematical, and mechanical aptitude is needed to be successful in this role.
• Bilingual in English/Spanish a plus.

We Offer

• Industry competitive compensation and bonus plan
• Medical, Dental, Vision, and 401(k)
• We also offer tuition reimbursement and training opportunities for individuals with a desire to learn and grow!