Product (1)

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An individual contributor that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team. The Senior Product Owner has the ability to analyze complex cross functional business processes and define integrated user stories using industry standard techniques and is able to apply modified approaches and techniques to meet different circumstances. In partnership with their Scrum Master, the Senior Product Owner will monitor metrics and suggest new ways of increasing quality and verify the business value delivered by the team. The Senior Product Owner will directly work with one to two Agile teams dependent upon initiative complexity. The Senior Product Owner may be working on a Scaled Agile Release Train as part of the Product Management team, or they may work on independent Agile teams and have Feature as well as story ownership.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of dutiesin accordance withdepartmental guidelines:

Supports one to two Agile Scrum teams on initiatives of medium to large complexity

Owns, defines, and prioritizes the team backlog,establishesstory acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities.

A thought leader in Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination,and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment,respectand openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning.

Leading by example, facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation.

Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of stories with Customers and business users.

Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops

Inspire and motivate a team where the members constructively challenge each other, have a sense of ownership, and advocate for the right long-term decision making. Builds a trusting and safe environment within the team, customers, and other stakeholders.

May collaborate with Product Managers and other Senior Product Owners and other Product Owners, to ensure Stories align to value,goalsandobjectivesof overall program priorities.

May performadditionalduties as assigned.

Reporting Relationship

TypicallyDirector or above

Skills, Knowledge & Abilities

Strong executor, proven across complex initiatives

Champion for the adoption of new Agile technologies and methodologies

Ability to build andmaintaincollaborative relationships with stakeholders

Highly collaborative with good conflict resolutions skills

Proven ability to enact change quickly

Willingness to develop Agile team members by inspiring,encouragingand providing constructive feedback

Solid leadership skill

Proven ability to work directly with Product Management, businessstakeholdersand technical/product teams

Domain knowledge of solutions being developed

Education & Experience

Bachelor’s degree or equivalent work experience

Typically,a minimum of five years as a Product Owner or equivalent role

Experience withMid to Large SizeCommercial Insurance Preferably General Liability

Successfultrack recordwith Agile methodologies

Applicable certifications preferred (e.g.SAFePO/PM, CSPO or PSPO)

#LI-ED1

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact[email protected].

Senior Product Owner

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