Facebook pixel

Associate Manager
Crm
Posted on 10/3/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Business Strategy
Data Science
Management
Marketing
Salesforce
Requirements
  • Someone with a passion for CRM marketing and exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
  • Ready to collaborate with relevant teams and people of all levels, with strong interpersonal skills to explain complex topics with ease
  • A scrappy team player, who will actively pitch-in wherever necessary and is comfortable working in a fast-paced, high-growth environment
  • A Logical thinker who has a passion for data and wants to learn the technical back-end systems to help support campaign development and execution
  • Someone that wants to grow with us and elevate our marketing in an efficient, automated manner
  • Bachelor's degree - in the field of business, marketing, engineering or data science
  • 4-6 years of CRM related experience, with heavy focus on email, the underlying data and the systems/tools that support CRM. Hands-on experience with Salesforce Marketing Cloud, database marketing, email provider migration are all major pluses
  • 4-6 years of experience analyzing data and creating insights that translate into business strategy
  • Experience managing complex projects from conceptualization to completion
  • Managed complex segmentation strategies and customer lifecycle programs
Responsibilities
  • Oversee the creation, management and optimization of all communications to our active customers across various channels, including email, SMS, and app
  • Build and optimize complex & personalized journeys within Salesforce Marketing Cloud
  • Help implement new programs within our martech stack to better support our future growthImprove CRM strategies by partnering with audience managers and cross-functional teams to identify actionable insights from customer data and new opportunities. Increase the sophistication of our program through an understanding - and implementation - of industry best practices, current trends, new technologies, regular/iterative testing
  • Understand current program goals and business targets; offering proactive, thoughtful plans to close gaps and increase growth. Own all aspects for new communications including conception, QA, execution, monitoring and post analysis - ensuring the data and creative both meet standards set by our teams
  • Understand and own the data and events that trigger our programs, building in checks and automating processes to streamline and work more efficiently
  • Test, iterate, share results, repeat! Staying organized, keeping partners in the loop and updating on performance of projects is required to be successful
  • Diligently work to improve the customer experience in an ongoing way - thinking critically about what is right for the customer, developing new projects and figuring out how to implement. Speed is important, but quality is paramount
Hello Fresh

10,001+ employees

Food & meal kit delivery service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Benefits
  • Competitive Salary & 401k
  • Generous Parental leave & Flexible PTO
  • Health, vision, & dental insurance
  • 75% discount on HelloFresh Subscription
  • Snacks, coffee, & catered lunches
  • Company sponsored outings
Company Core Values
  • Speed & Agility
  • Data Drivenness
  • Learning Never Stops
  • Egoless Environment
  • Relentless Prioritisation
  • Customer Centricity
  • Long-Term Orientation
  • Come as you are