Sales Director

United Consumer Financial Services Compa

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Sales Director is responsible for driving and leading sales representatives and independent sales agents (Independent Contractors/Broker) resources to achieve sales targets for Clients that sell products and services through a call center, web service and/or retail outlet in North America. Responsible for developing and executing sales plans and marketing strategies to promote consumer financing program growth offered by new and existing Clients. A leader and influencer with the ability to organize and lead a team to deliver solid business growth while exceeding current Client expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES

STRATEGY & EXECUTION

• Meet KPIs and goals established on an ongoing basis to include but not limited to new and existing sales volume, market penetration, enrollments, activations, and submitted/accepted volumes for specific market segments.
• Lead sales, directly or ensure team, actions for client solicitation, performance reviews, onboarding and continuous training of clients. .
• Identify and establish new broker relationships as a channel for growing new channel opportunities. 
• Ensure contract compliance with broker network and clients.
• Identify and manage qualified opportunities; collaborate with multiple functions (both internally and externally) for further development and/or Client program enrollment.
• Lead Team to research new segments, identify key players and generate interest.  This is to include competitive analysis as needed.
• Consolidate Team’s market segment information and data related to customer and prospect interactions. Create/manage plans to develop those opportunities accordingly.
• Generate, manage and present performance reporting (weekly, monthly) on customer activity and required activities. Develop and execute detailed activities calendar and sales plan.
• Identify Team and new hires to provide training opportunities in all sales system applications.
• Provide training, onsite and/or via phone or webinar, as needed to merchants and their teams.
• Attend trade shows and association meetings as required to acquire contact and new business.
• Maximize profit and increase product or service visibility through personal sales efforts.
• Identify and pursue new business targets.
• Close Team in sales through persistent use of methods such as follow-up calls, emails and in-person visits.

RESEARCH / KNOWLEDGE / ANALYSIS

• Conduct analysis of Client and services profitability and identify trends. Analyze sales statistics to determine sales potential.
• Lead the process for Team to compile and report performance data related to Client and prospect interactions to be included in monthly and/or Quarterly Business Reviews.
• Monitor Client and market activity and provide feedback to company leadership team.
• Maintain strong knowledge of market trends and potential new markets and present to all key stakeholders.

SALES & MARKETING

• Lead and directly engage in identification and pursuit of new business targets.
• Assist team in closing sales through direct or indirect sales process engagement with Clients.
• Manage multiple channel-selling strategies (Independent agency/Broker, Internal and/or Waterfall Fintech providers).
• Effectively communicating with Industry Leadership and business owners in order to establish strong cohesive business relationships.
• Work closely with the marketing function to establish successful Client and customer communications support, channel, and partner programs.
• Create a unique and sustainable market position within current verticals as well as establish new ones to meet and/or exceed revenue targets.
• Act as internal and external “champion” to the UCFS Clients, Company and sister organizations.

MANAGEMENT

• Make decisions as it pertains to hiring, terminating, performance, and compensation for direct and indirect reports.
• Align and direct sales and marketing resources in effective use and development of business plans and strategies.
• Build, develop and manage a sales and marketing team capable of carrying out needed strategic initiatives.
• Ensure communications are coordinated; drive sales plan objectives and meet organizational expenditure requirements.
• Maintain organizational costs at or below business plan targets, as well as adjust as the business leadership or markets may require.

LEADERSHIP

• Create a culture of innovation, accountability and focus the Client experience and goal achievement.
• Inspire direct and indirect resources to accomplish more than they thought they could achieve.

OTHER

• Perform other related duties as assigned.

SKILLS & ABILITIES

• Ability to inspire, direct and lead an aggressive sales team of hunters.
• Define both individual and time goals as well as KPI that will drive achievement of Client and Company objectives.
• Proven track record of leadership and organization skills across a matrixed department structure.
• Ability to recognize, hire, promote and develop talent within the department.
• Ability to see and communicate contributions of other departments from an organizational perspective.
• Analyze and identify trends and relationships between department performance and other units.
• Make solid business decisions based on business results and activities as well as cost benefit analysis of solution.
• Communicates effectively (verbally and in writing) to a wide range of internal and external customers/clients/management.
• Leverage knowledge of current and potential market trends and understand the scope and impact those trends have on underwriting business and impact to Client.
• Ability to recognize opportunities to enhance the process flow to increase efficiency.
• Strong Client performance communication experience and ability teach team members techniques and processed
• High level problem-solving and decision-making ability based on available data.
• Proficiency and experience with multiple applications such as company ERP systems, CRM (SalesForce , Dynamics or other similar type solutions), Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and Internet/search engine products.

MINIMUM QUALIFICATIONS

• BA/BS degree in business administration, sales and marketing or related field required.
• 10+ years sales experience with proven sales results; consumer credit lending experience a plus.
• 3+ years management experience.
• Solid success in sales leadership in financial industry or related field is required.

This position requires frequent travel, about 30%. Most travel is outside the local area and overnight. Some travel may be international. #LI-Hybrid

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.