Full-Time

GTM Strategy & Operations Manager

Posted on 5/1/2024

BigCommerce

BigCommerce

1,001-5,000 employees

Open SaaS ecommerce platform for businesses

Consumer Software

Senior

London, UK

Required Skills
Sales
Tableau
Marketing
Business Analytics
Looker
Data Analysis
Requirements
  • 7+ years experience in Strategy, Management Consulting, or similar roles in Business Analytics or Finance.
  • Bachelor’s degree in a quantitative field (Statistics, Math, Business Administration, Finance, Economics) or equivalent work experience.
  • Prior work experience in SaaS technology/eCommerce companies is a strong plus.
  • Prior experience supporting GTM functions, mainly Marketing & Sales Operations.
  • Strong track record of driving comprehensive advanced analyses, stakeholder management, working in cross-functional teams across all levels of the organization.
  • Experience with data exploration and analysis in Tableau or Looker preferred.
  • Experience working with revenue-generating teams to evaluate business opportunities, make recommendations for implementation / improvement, with demonstrated success in improving business performance and efficiency
  • Driven, curious, and quick to absorb information; comfortable at independently solving problems despite ambiguity.
Responsibilities
  • Establish a trusted relationship with the regional GM and other Senior Leadership in the GTM Organization.
  • Perform data and economic analysis on sales effectiveness throughout the funnel.
  • Identify and mitigate risks while evaluating prioritization for the highest leverage activities in support of EMEA revenue growth.
  • Prepare materials for key business rhythms including monthly business reviews, quarterly Board of Directors meetings, annual financial planning, and more.
  • Collaborate with Operations leaders in other regions to standardize and globalize tactics.
  • Collaborate with peers in the Global GTM Strategy & Operations teams to design and implement operational changes.
  • Collaborate with peers in Analytics and Data Solutions to design and implement incremental Tableau datasets.
  • Mentor and train other employees within Operations in similar roles, providing training to new employees.
  • Drive execution of proven playbooks to create operational sustainability within insights, operations, and performance review rhythms.

BigCommerce is an Open SaaS ecommerce platform known for its enterprise-grade functionality and customization, featuring a composable architecture, headless commerce integrations, and frictionless checkout options. It caters to tens of thousands of B2C and B2B companies across 150 countries and numerous industries, offering a modern solution that fits businesses' needs with flexibility and scalability.

Company Stage

IPO

Total Funding

$219.2M

Headquarters

Austin, Texas

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

1%

2 year growth

5%