The Operational Risk Senior Associate works to provide awareness and subject matter expertise on the organization’s Enterprise Risk Management program framework and associated program policies and processes. Under limited supervision, this job supports the management and oversight of operational risk programs.

Aid Operational Risk Programs in maturing metrics & reporting capabilities through reporting, dashboard design and implementation, data analytics, and general operational risk program support. Fulfill ad hoc requests and lead/support projects as needed. This job supports the Operational Risk Program teams by providing advice to teams and departments on how to implement and remediate necessary controls.

Key Responsibilities and Duties

• Supports the development and maintenance of Operational Risk reporting, metrics, and dashboards, including design and implementation of Key Risk and Performance Indicators;

• Performs data analytics, development, and decision support for multiple Operational Risk programs;

• Acts as lead coordinator and liaison for Operational Risk reporting, metrics, and technical development and analysis between Ops Risk Program leads and TIAA GC, RaDAR, IT Dev, and other business partner teams;

• Coordinates governance, risk & compliance (GRC) system development and enhancements;

• Acts as testing lead and risk subject matter expert for GRC framework for multiple Operational Risk program disciplines;

• Facilitates continuous improvement efforts to address changes in regulations, the Enterprise Risk Framework, or risk appetite and drive transparency and effectiveness of Operational Risk programs;

• Collaborates with program managers and stakeholder teams across the organization with assessment activities to determine effectiveness and functionality and support consistent adherence to Enterprise Risk Management program standards; and

• Partners with Risk and Compliance team to ensure that the implementation of new programs includes the identification of risks and control weaknesses.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Required Experience:

• 3+ years of experience in Operational Risk, Reporting and Analytics, Risk Management, Vendor Risk and/or Data Analytics

Preferred Experience:

• 5+ years of experience in Operational Risk, Reporting and Analytics, Risk Management, Vendor Risk and/or Data Analytics

• Tableau and Advanced Excel skills required

• Experience with metrics reporting tools, Archer or eGRC systems preferred

• Financial Services experience

• Ability to take disparate information/data and consolidate it to tell a story

#LI-CS1
 

Related SkillsAnalytical Skills, Business Acumen, Business Process Understanding, Compliance, Conflict Management, Consultative Communication, Critical Thinking, Influence, Market/Industry Dynamics, Relationship Management, Risk Analysis/Analytics, Risk Monitoring

Anticipated Posting End Date:

2025-02-26Base Pay Range: $76,900/yr. - $107,500/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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