Full-Time
Front of House Supervisor
Posted on 9/21/2025
WSH International Investments
Contract catering provider across brand portfolio
No salary listed
Croydon, UK
Hybrid
 Operations & Logistics (3) |
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- Proven experience in a supervisory role, hospitality, or service industry (1-2 years preferred)
- Strong leadership skills with the ability to motivate and guide a team
- Excellent customer service and interpersonal skills
- Demonstrated problem-solving abilities and decision-making skills
- Proficient in time management and multitasking
- Strong verbal and written communication skills
- Ability to work weekends consistently
- Lead and motivate weekend staff to maintain high performance standards and achieve team goals
- Oversee daily operations, including staff scheduling, task delegation, and workflow management
- Resolve customer inquiries and complaints promptly and professionally
- Ensure compliance with company policies, procedures, and safety regulations
- Monitor and maintain inventory levels
- Prepare and submit reports on weekend operations, sales, and any incidents
- Train and mentor new team members
- Collaborate with weekday management to ensure seamless operations throughout the week
- Implement and support company initiatives and promotional activities
Westbury Street Holdings (WSH) is a British holding group that owns and runs several food-services brands. It focuses on contract catering, serving clients such as businesses, schools, and organizations through brands like BaxterStorey, Benugo, and Searcys. Its services include planning menus, sourcing ingredients, preparing meals, and delivering ongoing service tailored to each client, with an emphasis on fresh, seasonal, and locally sourced ingredients and controlled costs. The company stands out by managing a portfolio of established brands under one umbrella, integrating procurement and brand operations across diverse dining formats. Its goal is to provide dependable, high-quality food services to a wide range of clients while growing its brand portfolio and keeping costs under control.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Net assets surged 101% to £54.6M with £54M turnover.
- Debt ratio improved 4.2% to 91% boosting stability.
- Joined UN Global Compact on 20 February 2023.
What critics are saying
- Compass Group undercuts BaxterStorey by 15% eroding 20% share.
- Elior UK captures school clients causing 25% revenue drop.
- Private equity divests WSH by 2027 triggering fragmentation.
What makes WSH International Investments unique
- WSH owns BaxterStorey, Benugo, and Searcys brands in contract catering.
- WSH commits to 100% RSPCA Assured British free-range eggs.
- WSH launched Supplier Code of Conduct with 11 ESG targets.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.