Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Human Resources Business Partner (HRBP) is the primary resource to create alignment between talent and organizational development strategy and short and long term business strategy. The HRBP is aligned to business units, business leaders, and corporate functions to provide HR expertise and consulting for building organizational capability to achieve current and future business objectives through the development of proactive Human Resources strategy and practices.

What You’ll Do

• Provides HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned client groups.
• Provides influence and guidance to client groups through developing partnerships to support achieving business objectives within the assigned client population.
• Partner with the business to effectively handle all employee relations issues in assigned business groups by applying HR best practices for performance management and mitigating potential risk
• Partners with other HR specialty functions acting as a point of contact and liaison with clients to deliver full HR services.
• Conducts initial review of promotions/salary changes, partnering with compensation to make recommendations.
• Oversees and directs the rollout/ implementation of business and company-wide initiatives, including communication, learning materials and training; facilitates workshop and training.
• Handles implementation of restructuring events including associated change management
• Manages employee engagement and community outreach
• Identifies business needs, gaps and readiness and collaborates with functional HR on talent development, program consultation and design

What You’ll Bring

• Bachelor’s degree or equivalent
• Must have at least 4 years of progressive HR experience supporting an assigned business group with experience and expertise in employee relations, conducting investigations and effectively interacting with business leaders and managers.
• Experience working as a team to manage and drive large scale strategic projects and initiatives, and collaborating with HR functional groups.
• Outstanding verbal and communication skills, with poise and confidence to interact with all levels of management.
• Motivated self-starter, confident, and able to navigate through change.
• Ability to manage high volumes of work, execute flawlessly, and understand HR processes.
• Strong team player, internally with HR team and with the business.
• Work effectively with key stakeholders to develop plans, establish clear project goals and accountabilities
• Work within a diverse and often ambiguous work environment while exhibiting adaptability and flexibility in response to business decisions and initiatives; applying good judgment; ability to shift priorities and rapid change; recovers quickly from setbacks.
• Facilitates the discussions and resolution of different viewpoints, promotes teamwork, works for best solution rather than own solution; expresses disagreement tactfully and sensitively. Builds trusting and collaborative relationships with business leaders and HR team.

Preferred

• Master’s degree
• PHR or other professional designation
• Previous Call Center experience

Salary Range

#LI-AM1

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.