Full-Time

Human Resources Generalist

Operations

Posted on 11/1/2025

Ingram Content Group

Ingram Content Group

1,001-5,000 employees

Global book distributor with print-on-demand

Compensation Overview

$63.9k - $80.8k/yr

+ Hiring Salary Range

La Vergne, TN, USA

In Person

Category
People & HR (1)
Requirements
  • Bachelor’s Degree or directly related year for year experience
  • 3 years of human resources experience with exposure to generalist responsibilities.
Responsibilities
  • Administer the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.
  • Manage the recruitment process to ensure compliance and the availability of talent to meet client group needs. This may include managing vendor/agency staffing relationships to supply a contingent workforce as needed.
  • Deliver orientation and educate new hires on company policy and procedures.
  • Advise and counsel management and associates on various state and federal regulations, company policies and procedures and HR practices, as they relate to associate issues, performance management, promotion and compensation practices
  • Provide support to client group on associate relations matters, to include investigations, leveraging strategies toward resolution and providing recommendations for counseling/ employment status.
  • Escalate complex associate relations matters to senior HR leadership as needed to ensure consistency with company practice and policy and mitigate legal risk for the organization.
  • Develop strategies for achieving diversity including development of annual Affirmative Action Plan (AAP) for client group.
  • Administer/Support HR as liaison with the third-party administrator for all Short-Term Disability claims.
  • Maintain associate records for client groups, both paper and electronic (PeopleSoft & Kronos) files; enter status changes in HRIS systems; generate reports as needed.
  • Collaborate with senior HR and management in facilitating activities that drive job satisfaction, engagement and morale.
Desired Qualifications
  • Experience supporting recruitment efforts, including posting jobs, screening candidates, scheduling interviews, and coordinating offers
  • Hands-on experience managing relationships with temporary staffing agencies
  • Experience coordinating onboarding activities and facilitating new hire orientations to ensure a smooth and welcoming transition for new hires
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and maintain a strong, approachable floor presence to build relationships across all levels of the organization.

Ingram Content Group coordinates the book supply chain for publishers, retailers, libraries and educators, offering digital and physical book distribution, print-on-demand, and digital learning services through a global network. It connects publishers’ inventories to retailers and libraries, fulfills orders via digital systems, and uses Lightning Source for print-on-demand, plus digital content and learning resources. It differentiates itself with end-to-end, globally integrated services across its brands—Ingram Book Group, Ingram Publisher Services, Lightning Source, Ingram Library Services, and Tennessee Book Company—that cover distribution, catalog management, library services and independent publishing support. Its goal is to get books to readers worldwide as simply as possible by using technology, innovation and creativity to streamline manufacture and distribution in the book industry.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

La Vergne, Tennessee

Founded

1978

Simplify Jobs

Simplify's Take

What believers are saying

  • UK market expansion of iPage with free shipping drives independent bookstore adoption.
  • BookLove and Indie Vault initiatives strengthen relationships with independent booksellers and authors.
  • Strong $2.4 billion revenue base supports continued investment in distribution technology.

What critics are saying

  • Baker & Taylor's POD network captures 15-20% market share within 12-18 months.
  • Amazon KDP displaces Lightning Source for indie authors via superior royalties by 2028.
  • Essendant undercuts library services pricing, threatening 30% of educator contracts within 24 months.

What makes Ingram Content Group unique

  • Global distribution network with 25 offices reaches independent booksellers worldwide efficiently.
  • iPage platform provides real-time inventory, pricing, and account management for 40,000+ retailers.
  • Print-on-demand integration through IngramSpark enables indie authors to reach brick-and-mortar stores.

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Benefits

Hybrid Work Options

Company News

EIN Presswire
Jan 22nd, 2026
Cashmere raises $5M to connect premium publishers with generative AI

Cashmere, a data infrastructure platform connecting premium publishers with AI systems, has raised $5 million in seed funding led by Reach Capital. The round included participation from Founders Future, Fortitude Ventures, Lightshed Ventures and strategic investors Ingram Content Group, Naver Corp and Pearson Publishing. Founded to bridge the gap between premium content and generative AI, Cashmere provides infrastructure for publishers to license and deliver authoritative data to AI models. The company already works with publishers including John Wiley & Sons and Harvard Business Publishing, alongside AI companies like Perplexity. The funding follows a pre-seed round in May 2025 backed by the Perplexity Fund and F7 Ventures. Cashmere will use the investment to accelerate product development and expand within academic, professional and market intelligence publishing sectors.

EIN News
Mar 25th, 2025
Book.io Receives Second Round of Funding from Ingram Content Group

The Reinvestment Advances Book.io’s Vision for a Web3-Driven Future

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