Food & Beverage Team Leader

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT FOOD & BEVERAGE 

The Food & Beverage team enablesa consistentexperience for our guests by ensuringproductis fresh, in stock, available and accurately priced and signed on the sales floor. They are expertsofoperations,processand efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,ensuring price accuracyand promotional signing processes for all Food&Beverage areas of the store.

At Target,we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Team Leader can provide you with the skills and experience of:  

• Guest service fundamentals and experience building a guest-firstand freshnessculture onyour team

• Food&Beverage business fundamentals, includingdepartment sales trends, freshness, food safetyand quality, inventory management,item reliability,guest shopping patternsandpricing and promotions strategies

• Planning department(s) daily/weekly workload to supportFood &Beverage priorities and deliver sales goals

• Leading a team of hourly team members,including skills in interviewing,training, coaching,evaluating,retainingand developingtalent.

AsaFood & BeverageTeam Leader,no two daysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

• Ensures every team member understands, is trained, and consistentlydelivers onTarget’s guest experience commitmentsand consistent operations.

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

• Reviews area guest, financial, and team outcome metrics toidentifyopportunities,takes action to improve, andaligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

• Understand sales goals, plan and execute daily/weekly workloadtodeliveron department andstore sales goals and guest engagement, includingmerchandising, pricing,changes tosalesfloormerchandise displays,samplingand promotions.

• With guidance from your direct leader,leadaguest-focused,efficientFood & Beverage team that strives to deliver the Food & Beverage standardsby completing theFood & Beverage DailyStandards walk

• Assess backroom and sales floor areas of Food & Beverage and FoodServiceona daily basisbywalkingtheTargetFood&BeverageStandards.Prioritizeyourbusinessneedsandidentifyworkload tasksfor the team; review reporting toidentifybusiness trends for follow-up.

• Attheguidanceofyour direct leader,establishclear goals and expectations and hold team members accountable tothoseexpectations.

• Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leveragecheck-inand check-outs as daily connection points.

• Maintaina fresh, full and food safe area during all operatinghoursleveragingstrong inventory management,area routinesand Food Safety policies and procedures.

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

• Validate and follow-up onteam members’progressagainst theirassignedprioritizedworkloadtasks, production area routines, and application of best practices.

• Lead anddemonstratea culture of executing all bestpractices;help close skill gaps through development, coaching, training,and team interactions.

• Lead team huddles to communicatefocuses and trends,leveragingstore reporting and HQ communications.

• Develop andmaintainpartnershipswithvendorsto ensureclear expectationsareestablished,brand standards(such as delivery and merchandising)are beingmetandareas arereliably in-stock.Ensure product is available for guests by placing store-initiated ordersaccording to best practices (where applicable).

• Remainup-to-dateon relevant trends and productsto educate teammembers.

• Supportyour leaderin the hiring and onboarding process of new team members.Participate in team hiring and onboarding processes.

• Supportguest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and local laws

• SupportBecome a subject matter expert in federal,stateand localadult beveragelaws as they apply to your business and protectthestore’s liquor license (if applicable).

• Leadyourteam to uphold andmaintainall Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, followingup on key takeaways from their time in your store (if applicable).

• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).

• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.

• Demonstrate a culture of ethical conduct,safetyand compliance;lead team to work in the same way and hold others accountable to this commitment.

• Lead anddemonstratea safety culture through modeling and recognizing safe behaviors,identifyingand correcting hazards, holding team accountable to following safety expectations,assistingwith incident response, and reporting/investigating injuriestimelyand accurately.

• Model the execution of physical security processesin order toenhance the instore security culture.

• Support merchandise protection strategies across the total store,including ordering, storage and application as directed by best practices.

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.

• As a keycarrier, follow all safe and secure training and processes.

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Address all store emergency and compliancerequirements

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkingavariablework schedule with varying hours,daysor shifts (including nights, weekends,holidays, closing shiftsand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aFood & Beverage Team Leader.But,there are a fewthingsyouneedfrom the get-go:

• Must be at least 18 years old or older

• High school diploma or equivalent

• Previousretail and/or food experience preferred, but notrequired

• Strong interest and knowledge of theFood &Beverage business

• Lead and hold others accountable

• Communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability toremain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

• Welcoming and helpful attitudetoward all guests and other team members

• Effective communication skills 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect: 

• Access all areas of the building to respond to guest or team member issues.

• Interpret instructions,reportsand information.

• Accurately handle cash register operations as needed.

• Climb up and down ladders if needed.

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandise up to 44 pounds withoutadditionalassistance fromothers.

• Flexiblework schedule (e.g., nights,weekendsand holidays); reliable and prompt attendance necessary

• Ability to work in environments that will include refrigeration and freezer temperatures andconditions;where common allergens may also be handled or present.

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.

• Ability to remain mobile for the duration of ascheduled shifts (shift length may vary)