INACTIVE
Full-Time
Principal Engineer
Service Delivery
Posted on 5/14/2024
Designs and manufactures IT products and services
Venture Capital
Hardware
Industrial & Manufacturing
Senior
Remote in USA + 2 more
Required Skills
Microsoft Azure
Sales
AWS
Development Operations (DevOps)
Linux/Unix
Requirements
- Experienced Service Delivery Engineer
- Strong experience in Broadcom(VMware) Products, especially in Horizon Virtual Desktop space (3+ years)
- Experience with Dell converged and Hyper-converged Platform administration (VxRail, PowerFlex), Storage and software-defined storage (ScaleIO/VSAN), Windows and Linux Administration
- Cloud provider administration (AWS, Azure, Google)
- DevOps experience in scripting and automation
- Strong organizational and planning skills
- 8 to 12 years of related experience with a Bachelor’s degree or equivalent
- Proven ability to lead sub-teams
Responsibilities
- Coordinate the activities of technical solution team members to meet contract obligations
- Proactively identify potential issues and drive resolution to avoid customer impact
- Build and sustain effective communications with all partners and cross-functional teams
- Develop strategic account growth plan along with sales and Global Services SMEs
- Maintain awareness of all service matters and manage customer during high priority escalations
Dell designs, develops, and manufactures a comprehensive range of products and services that meet the dynamic IT needs of corporate businesses, government agencies, and educational institutions. Our portfolio includes high-performance computing solutions, sophisticated storage systems, and advanced software, all designed to empower businesses in the digital age.
Company Stage
N/A
Total Funding
$35M
Headquarters
Round Rock, Texas
Founded
1984
Growth & Insights
Headcount
6 month growth
↓ -1%1 year growth
↓ -3%2 year growth
↑ 1%INACTIVE