Operations and Program Manager

About the Opportunity

Job Summary

The Operations and Program Manager will be a member of the College of Social Sciences and Humanities (CSSH) Research Center and Institutes team, working primarily in support of the Ethics Institute. In this role they will work closely with Ethics Institute leadership on operations, as well as with faculty leads on project implementation. Their responsibilities include managing budgets; tracking expenses, multiple accounts, transfers, and reimbursements; and working with external vendors. The Operations and Program Manager is responsible for personnel administration for the Center/Institute, including hiring, organizing visiting researchers, and ensuring payments. They are also responsible for the planning and implementation of events and programs, tracking and reporting on Institute/Center activities, including grant funded projects, and providing administrative support for the preparation of grant proposals. The Operations and Program Manager will provide monthly reports to the Director of Research Development.

The Ethics Institute is an interdisciplinary unit with a focus on research and education innovation in applied ethics, including AI and data ethics, environmental ethics, social and economic justice, religion and ethics, research ethics, and bioethics. In addition to managing the Institute's day-to-day administration alongside the Director, the Operations and Program Manager will help connect Institute programs, projects, and events with partners throughout Northeastern’s global network of campuses, as well as work with student groups and programs supported by the Institute. Examples of current Institute projects and programs can be found here: https://cssh.northeastern.edu/ethics/.

The College of Social Sciences and Humanities (CSSH) combines Northeastern University’s signature approach to experiential learning with liberal arts education, interdisciplinary research, and community engagement, both locally and globally. The College comprises 20 academic units, including two schools, eight departments, and ten interdisciplinary programs, as well as 15 research centers and institutes. Our faculty connects liberal arts education with the challenges of our time, and fosters ethical reasoning and critical thought, with attention to the enduring significance of history, literature, and culture.  CSSH promotes inquiry with global perspectives across interdisciplinary clusters of expertise including: Resilience, Sustainability, Health, and Equity; Cultural studies, Governance, and Globalization; and Network Science, Computational Social Science, Digital Humanities, and Data Ethics.

At the College of Social Sciences and Humanities, we believe that a culture of belonging, where every faculty member, staff member, and student feels empowered, respected, and connected, strengthens our shared pursuit of knowledge.

Key Responsibilities and Accountabilities

• Operations and Project Implementation: Supports Institute operations and project implementation. This includes working with the Director and Associate Director on Institute operations, including scheduling of projects and programs, maintaining records, organizing meetings, assisting with the preparation of reports and providing additional support as needed. It also involves working closely with the Director and project leaders on project implementation including around event planning and execution, contracts with vendors, travel and lodging arrangements for Institute members and project participants, and providing additional logistical support as needed.

• Budget: Manages the budget for the Institute and for individual programs, projects, and events. This includes tracking expenses and liabilities, reconciling the budget, ensuring timely payment of vendors and consultants, and assisting the Director and project leads in budgeting processes. It also involves providing analytic support and support on financial reporting to funders and to the university.

• Personnel: Assists the Institute Director, Associate Directors and project leaders with personnel matters. This includes hiring personnel for projects, making arrangements for visiting researchers, ensuring timely payment of personnel and consultants, providing logistical support for the Center/Institute’s coop and work-study programs, and helping to on board visitors and participants in the Institute’s residential programs.

• Development: Supports the Institute Director, Associate Directors, and project leaders in all aspects of development. This includes preliminary budget preparation and administrative support for grant proposals to federal agencies, proposals to foundations, and fundraising activities, as well as for fee for service and other contracts. Works closely with the Director of Research Development to identify source of potential funding and ensure Director/Associate Directors are aware of requirements associated with funding. Assists in the preparation of materials for submission.

• Cross-Function Communication and other duties as needed: Coordinates with the budget and research finance teams to ensure that center/institute budgets and projects align with MOUs and meet the needs of the Institute/Center. Coordinates with the marketing and communications team to plan and implement strategies to make Institute programs, projects and successes more visible. Assists with annual report preparation. Supports the communications team and project leaders on communications and marketing for individual projects and programs.

Minimum Qualifications

• Bachelor's degree required with a minimum of two years of administrative and project management experience, preferably in an academic environment. Master’s degree preferred.

• Experience working with budgets is required.

• Experience organizing and running events is desirable.

• The Operations and Program Manager must be a quick learner, clear and competent writer, detail-oriented, collaborative, and capable of innovative problem solving.

• Must have technical skills and background experience with Microsoft Suite.

• Must have excellent interpersonal skills and be able to communicate effectively with students, faculty, vendors, and administrative contacts throughout the university.

• Must be flexible and highly organized, with the ability to work iteratively and with competing demands.

• Ability to create and coordinate events, meeting and event timelines, maintain accessible files, and manage multiple events, programs, and projects at once.

Applicants should attach the following documents with the application:
 

1. Resume/CV

2. Cover letter

The University is unable to work sponsor for this role, now or in the future.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

107S

Expected Hiring Range:

$53,615.00 - $75,728.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.