Full-Time

Residence Director 1

Posted on 10/3/2025

Deadline 11/18/26
Seven Hills Foundation

Seven Hills Foundation

1,001-5,000 employees

Delivers integrated clinical, educational services

Compensation Overview

$60.6k/yr

+ Sign on bonus

Webster, MA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • Proven record of conscientious, responsible behavior.
  • Ability to work as part of a multidisciplinary team.
  • Strong leadership, decision-making, and communication skills.
  • Basic computer literacy/proficiency, including experience working within electronic health records (EHRs).
  • Valid Massachusetts driver’s license and evidence of a safe driving record.
Responsibilities
  • Monitor patient recordkeeping activities for accuracy, completion and compliance with all regulations, using the Seven Hills Foundation’s electronic health record (EHR) and/or through other systems required by affiliate funders (e.g., Department of Developmental Services).
  • Participate in all pertinent SHNC meetings as needed.
  • Work with families, guardians, and community providers regarding programmatic operational needs.
  • Ensure inventory and ordering of supplies are coordinated, including personal protective equipment as needed.
  • Implement ISP/Support Plans and strategies as written and at frequency stated in the plan. Demonstrate accurate data collection procedures and consistent use of described support strategies that promote success.
  • Review data collection monthly and prepare written progress notes quarterly or at frequency stated in ISP to assist in the development of ISP assessments and attend ISP meeting.
  • Maintain current medication and treatment orders according to MAP standards.
  • Conduct periodic MAP audits to ensure safe medication administration and regulatory compliance.
  • Assist and transport participants if designated on necessary appointments as recommended by their licensed medical providers and DDS standards.
  • Respond effectively to potential safety hazards and emergencies. Maintain a clean, orderly and safe environment by being respectful of property and equipment. Follow proper maintenance and safety protocols.
  • Coordinate the involvement of each participant in all planning and decisions that will have an impact on their lives.a. Ensure they are involved with the recruitment, evaluation, and continued employment of staff who work with them.b. All planning (ISP & other) regarding the present and future interests of the participant.c. The routines of their life, work, home, vacations, meals, leisure time.d. The culture of their home regarding respect for privacy common courtesy, shared responsibilities.e. Healthcare decisions, treatment.f. Access to the support of family, guardian or an advocate to assist with potentially dangerous, costly or risky situations.
  • Coordinate meetings, communications, etc. that ensure each participant has the opportunity to develop (with their team) and Participant Service Plan (ISP) with ongoing revisions as requested by DDS, by the participant or resulting from change or progress.
  • When authorized, support participants as necessary in the management of their money.a. Ensure the person’s money is used only for their personal needs.b. Ensure people have access to their money either directly or through a finance manager / representative payee as appropriate.c. Ensure checking/savings accounts are balanced and show evidence of good budgeting procedures.d. Ensure financial skills training occurs to increase independence.e. Ensure people are supported to pay their bills in a timely manner (e.g., pharmacy, room and board, other expenses).
  • Scan all relevant information into EHR quarterly including medical appointments, financial/insurance information.
  • Supervise staff directly and act as a team leader. As team leader, facilitate innovative, constructive problem solving. Show flexibility in approaches to problems and with people.
  • Conduct formal job performance evaluations on schedule, and complete all related tasks, including follow-up actions for staff with less than satisfactory job performance.
  • Ensure staff support is provided when necessary.a. Schedules reflect the needs of the people we support.b. Staff schedules and requests for overtime hours are approved by Area Director.c. Complete staff orientation checklist with new staff prior to working unsupervised with the residents.d. Monitor staff training and professional development according to agency training program.e. Hold staff meetings every two weeks to focus team and strategize regarding accomplishments of participant and program goals, to give and obtain feedback, problem solve, etc.; Ensure all direct care staff actively participates during staff meetings.f. Accurately complete staff payroll.g. Complete and maintain supervision files (includes training records, copies of job description, evaluation, and coaching notes) and ensure they are maintained in a locked area in the residence or main office.
  • Manage and record petty cash.
  • Submit incident reports within required timelines to Area Director (who submits to DDS).
Desired Qualifications
  • Bachelor’s degree preferred.
  • Supervisory experience preferred in health and human services.
  • Familiarity with the Massachusetts Department of Public Health Medication Administration Program (MAP) preferred.
  • Certified Brain Injury Specialist preferred.
Seven Hills Foundation

Seven Hills Foundation

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Seven Hills Foundation provides integrated clinical, educational, and community-based supports for children and adults with disabilities and other life challenges across 160 locations in Massachusetts and Rhode Island, employing more than 3,600 professionals. Its services are delivered by a professional team through a network of sites and eleven affiliates, offering a continuum of care coordinated by ongoing strategic planning led by the President & CEO. The organization differentiates itself through its scale and seamless integration across multiple locations and affiliates, a focus on empowerment and professional service models, and active public policy advocacy. Its goal is to empower individuals toward the highest level of personal well-being and independence while identifying unmet community needs and promoting dignified public policies.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$70K

Headquarters

Worcester, Massachusetts

Founded

1951

Simplify Jobs

Simplify's Take

What believers are saying

  • Launched $1.1M Family Childcare Success Project incubator in Worcester April 2026.
  • Acquired Crotched Mountain School January 2026 expanding educational services.
  • Kathleen Jordan assumes leadership July 2026 ensuring management continuity.

What critics are saying

  • Crotched Mountain integration fails within 12 months creating service silos.
  • Health Foundation cuts $1.1M grant in 12 months halting incubator.
  • Medicaid rate cuts in 2026 slash $466M revenue forcing layoffs.

What makes Seven Hills Foundation unique

  • Operates 160 locations across Massachusetts, Rhode Island, New Hampshire serving 28,000 clients.
  • Integrates 11 affiliates like Aspire!, Open Door Arts, You Inc. for seamless services.
  • Leads strategic planning every two years under Dr. David A. Jordan's guidance.

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Benefits

Health Insurance

401(k) Company Match

Student Loan Assistance

Tuition Assistance

Home Mortgage Initiative

Unlimited Paid Time Off

Paid Holidays

Paid Sick Leave

Company News

Worcester Business Journal
Apr 7th, 2026
Worcester nonprofits team up to launch $1.1M child care business incubator.

Worcester nonprofits team up to launch $1.1M child care business incubator. April 7, 2026 Seven Hills Foundation and Affiliates, the Guild of St. Agnes, and The Health Foundation of Central Massachusetts have partnered to launch a new $1.1-million incubator space in Worcester designed to help child care providers launch their own businesses. The Family Childcare Success Project incubator is the first of its kind in Central Massachusetts, according to the three Worcester-based nonprofits. The incubator aims to provide resources and training for those interested in launching their own child care businesses while providing on-site care for area families, with a capacity of 20 children. Participants will have up to two years to build their businesses while operating from the space while they develop their client base and work toward establishing a permanent location. The incubator will operate from two classroom spaces at an existing child care center operated by the Guild at 129 Granite St. The project was launched with $1.1 million from The Health Foundation's Synergy Initiative, which provides funding for projects targeting community-identified health issues in Central Massachusetts. Seven Hills Foundation and Affiliates is the largest human services nonprofit in Central Massachusetts, with $466 million in revenue and 1,923 local employees, according to information provided to the WBJ Research Department. The Health Foundation is the seventh largest grant-making foundation and nonprofit in the region, with $88.25 million in assets. The Guild of St. Agnes generates $33 million in annual and has $17 million in assets, according to nonprofit financial tracker Guidestar. Eric Casey is the managing editor at Worcester Business Journal, who primarily covers the real estate and banking & finance industries. - Digital Partners -

The Sentinel-Source
Jan 31st, 2024
Crotched Mountain School continues revamping a year into new ownership

Seven Hills Foundation, a Massachusetts-based nonprofit, officially bought the school last January from Gersch Autism.

Shields Health
Jul 17th, 2023
UMass Memorial, Shields grant $1.4M to 18 Central Mass. nonprofits - Shields Health

  Worcester, MA (July, 2023) – Eighteen Central Massachusetts nonprofits have been granted a combined $1.4 million from Worcester-based UMass Memorial Health in partnership with Shields Health in Quincy. The grants are allocated as part of the Massachusetts Department of Public Health’s Determination of Need program and are given to organizations improving overall health in … Continued

Seven Hills Foundation
Jan 9th, 2023
A Message from Dr. David A. Jordan

Secondly, as many of you are aware, Seven Hills Foundation, Inc. has just acquired its newest program, Crotched Mountain School, a program of its newest affiliate, Seven Hills New Hampshire.

Worcester Business Journal
Jan 6th, 2023
Kathleen Jordan to take over leadership of Seven Hills | Worcester Business Journal

Worcester-based Seven Hills Foundation on Friday announced Kathleen Jordan, executive vice president and CEO of the organization, would take on leadership of the organization following President David Jordan’s retirement on July 1.

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