Full-Time

Customer Success Manager

Enterprise

Posted on 10/31/2025

Noetica

Noetica

11-50 employees

AI-powered benchmarking for corporate loan terms

Compensation Overview

$140k - $190k/yr

+ OTE Bonus + Equity Package

New York, NY, USA

In Person

Hybrid in-office schedule; on-site days required at NYC office (Bryant Park/Grand Central)

Category
Sales & Account Management
Requirements
  • 4–7 years of experience in customer success, account management, or consulting, ideally in SaaS
  • Proven success managing prestigious or global enterprise accounts with high expectations and complex requirements
  • Hands-on experience leading implementations or onboarding (SSO, integrations, data/configuration)
  • Excellent communication and executive presence; able to influence at partner/VP level
  • Strong project management skills with the ability to juggle multiple workstreams
Responsibilities
  • Lead enterprise implementations end-to-end, including SSO setup, integrations, data/configuration, and training coordination
  • Develop rollout plans tailored to practice groups, regions, or business units
  • Ensure clients are set up for long-term success with a smooth handoff from sales
  • Act as the day-to-day point of contact for senior stakeholders at top firms and institutions
  • Deliver a high-touch experience, anticipating needs and tailoring engagement to each account
  • Build trust with executive sponsors, practice leaders, and operations teams
  • Monitor usage and adoption, proactively intervening to drive engagement
  • Facilitate office hours, training sessions, and ongoing enablement
  • Translate platform usage into business outcomes through reporting, ROI insights, and success stories
  • Partner with Sales and leadership on renewal and expansion strategies
  • Identify opportunities for broader adoption across practice groups
  • Support business reviews (QBRs) and executive check-ins with data-driven updates
  • Work closely with Product and Engineering to advocate for enterprise client needs
  • Share feedback that informs roadmap prioritization and service improvements
  • Contribute to refining customer success playbooks and best practices
Desired Qualifications
  • Prior experience in legal tech, fintech, or professional services is strongly preferred
  • A "white-glove" service mentality — proactive, polished, and dependable
  • Comfort working across technical and business stakeholders
  • A consultative, outcomes-oriented approach to relationship management
  • The ability to turn adoption metrics into compelling client value stories

Noetica provides an AI-powered software platform that helps dealmakers benchmark corporate loan transactions. It builds the largest knowledge graph of public and private deal terms to deliver real-time data and analytics for corporate debt, M&A, and securities transactions. The platform analyzes complex transactional documents to guide term and pricing negotiations, offering on-demand capital markets insights to top law firms and financial institutions. Noetica differentiates itself with its expansive, continually updated knowledge graph and AI-driven insights, giving clients a clear edge in negotiating terms. The company’s goal is to give professionals a significant competitive advantage by making term benchmarking faster, more accurate, and more accessible.

Company Size

11-50

Company Stage

Series A

Total Funding

$28M

Headquarters

New York City, New York

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • Thomson Reuters acquired Noetica on February 10, 2026, integrating into CoCounsel.
  • Noetica team of AI PhDs and experts joins Thomson Reuters.
  • Follows $22M Series A in 2024 led by Lightspeed.

What critics are saying

  • Anthropic's legal assistant commoditizes Noetica's deal analysis in 3-6 months.
  • Bretton AI's $75M Series B diverts Thomson Reuters resources in 6-12 months.
  • EU AI Act fines Thomson Reuters $10M+ for data scraping in 18-24 months.

What makes Noetica unique

  • Noetica built largest knowledge graph of 1.5 billion transactional terms.
  • AI platform benchmarks corporate debt, M&A, securities deal terms.
  • Provides real-time semantic search and term-trend analysis.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

401(k) Retirement Plan

Unlimited Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Program

Commuter Benefits

Unlimited Sick Days

Company Offsites

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

-2%
Decoder.ca
Feb 10th, 2026
Thomson Reuters acquires AI deal-analysis firm Noetica after $22M Series A backing

Thomson Reuters has acquired Noetica, an AI company it previously backed in a $22 million Series A round in 2024. Financial terms were not disclosed. The Toronto-based firm will integrate Noetica's technology into its CoCounsel AI product, with Noetica's team joining Thomson Reuters. Noetica's platform analyses corporate deal terms against historical market data. The acquisition comes amid intensifying competition in legal AI, following Anthropic's launch of a legal assistant last week, which triggered a sell-off in Thomson Reuters' stock. Separately, Thomson Reuters Ventures invested in Bretton AI's $75 million Series B round.

Thomson Reuters
Feb 10th, 2026
Thomson Reuters Acquires Noetica, Inc., the AI-Native Platform for Corporate Transaction Intelligence

Thomson Reuters acquires Noetica, Inc., the ai-native platform for corporate transaction intelligence. TORONTO, February 10, 2026 - Thomson Reuters Corporation ("Thomson Reuters") (TSX/Nasdaq: TRI), a global content and technology company, today announced it has acquired Noetica, Inc. Founded in 2022, the New York - based AI-native start-up transforms transaction-deal data into structured market intelligence for deal professionals. Noetica's platform provides secure, single-tenant deployments of transaction deal data. It delivers vertical AI specialization with qualitative and quantitative benchmarking, natural-language term search, term-trend analysis, and deal-level risk signals - enabling practitioners to confidently determine what's market and what's not. Aligned to its build, partner, buy strategy, Thomson Reuters intends to integrate Noetica's AI-native analytics and structured market intelligence platform across CoCounsel - it's AI technology. This will enable deal professionals to reliably benchmark key deal terms during transaction negotiations, assist with legal drafting, and offer professional's deeper transaction data analysis throughout the deal workflow. "We are delighted to welcome the Noetica team to Thomson Reuters. Noetica has built an AI-native platform that turns corporate transactional terms into structured, queryable market intelligence. Combined with CoCounsel, our AI technology, it will bring realtime market insight directly into legal work." said Raghu Ramanathan, president of Legal Professionals, Thomson Reuters. "This acquisition will result in a transformative leap forward and accelerates our strategy to deliver vertical specific, professional-grade AI to private practice and in-house deal professionals." "Noetica has pioneered a new category of term data through its AI-native analytics and structured market intelligence platform that empowers deal professionals with real-time data analysis and insights never before possible," said Dan Wertman, chief executive officer and co-founder of Noetica. "By combining our vertical AI specialization with Thomson Reuters category-defining solutions, we will provide a new generation of market-aware legal AI. As the industry evolves, I've never been more convinced that content, innovation, and trust will win the day: nobody has been better at providing that to professional services than Thomson Reuters." As part of the acquisition, Noetica brings a deep bench of AI talent - including leading AI scientists, PhDs, and seasoned legal and finance experts - further expanding Thomson Reuters vertical AI capabilities in transactional markets. Thomson Reuters Ventures - the company's enterprise technology VC fund - was an early investor in Noetica's Series A, supporting the expansion of its AI-native platform. Thomson Reuters. Thomson Reuters (TSX/Nasdaq: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com. About noetica. Noetica is an AI-powered platform designed for professionals to benchmark corporate transactional terms. The company's technology delivers secure, single-tenant deployments with real-time search and semantic analysis across over 1.5 billion terms, helping legal and financial professionals streamline transaction workflows with high accuracy. Founded in 2022, Noetica is headquartered in New York. For more information, visit noetica.ai. Special note regarding forward-looking statements, material risks and material assumptions. Certain statements in this news release are forward-looking, including but not limited to Thomson Reuters' intentions to integrate Noetica's AI-native analytics and structured market intelligence platform across CoCounsel and Thomson Reuters' expectation that this acquisition will transform how deal professionals use transaction data. The words "intends", "will" and similar expressions identify forward-looking statements. While the company believes that it has a reasonable basis for making forward-looking statements in this news release, they are not a guarantee of future performance or outcomes and there is no assurance that any of the other events described in any forward-looking statement will materialize. Forward-looking statements are subject to a number of risks, uncertainties and assumptions that could cause actual results or events to differ materially from current expectations. Many of these risks, uncertainties and assumptions are beyond our company's control and the effects of them can be difficult to predict. You are cautioned not to place undue reliance on forward-looking statements which reflect expectations only as of the date of this news release. Except as may be required by applicable law, Thomson Reuters disclaims any obligation to update or revise any forward-looking statements. Contacts Media: Jeff McCoy Communications, Legal Professionals +1.763.326.4421 [email protected]

FinSMEs
Oct 10th, 2024
Noetica AI Raises $22M in Series A Funding

Noetica AI, a NYC-based provider of an AI-powered software platform for benchmarking deal terms, raised $22M in Series A funding

Bloomberg Law
Oct 8th, 2024
Lightspeed Inks Legal Tech Fundraising With AI Startup Noetica

Lightspeed Venture Partners scored its second big legal technology funding deal this week, backing software platform Noetica Inc. in a $22 million Series A fundraising round announced Thursday.

AiThority
Dec 13th, 2023
Noetica Announces $7.8 Million in Funding to Bring AI Driven Data and Insights to the Corporate Debt Markets

Noetica AI, an AI software platform that benchmarks corporate debt transactions, announced it has raised a $6M seed round investment led by global venture capital firm Lightspeed Venture Partners, bringing its total funding to $7.8M following a pre-seed round led by Bling Capital in 2022.

INACTIVE