Job Description
The qualified candidate should possess and be able to complete the following:
• Understand and assist with implementing the network infrastructure solutions designed by the Architects and Senior Consultants
• Provide onsite and ongoing technical service and support during and after project rollout
• Troubleshoot, triage, and resolve escalations/issues
• Support existing and new deployments
• Demonstrate strong support and customer service orientation
• Deliver technology solutions for clients on time and on budget
• Gain in-depth understanding of client’s business processes, gather data requirements, and work with the Senior Consultants and Architects to develop technology solution to solve the business issues
• Develop and maintain system documentation
• Look for opportunities to improve the client’s productivity and efficiencies through technology
• Ask questions and seek to develop a deeper understanding of the client’s business and how IT can be used to assist the achievement their business strategy and goals
• Document internal processes and procedures related to duties and responsibilities
• Other responsibilities as assigned
Key Competencies
• Ability to work independently and can remain calm under pressure
• Excellent verbal and written communication skills
• Comfort interfacing with clients on a regular basis
• Enjoys problem solving and
• Results oriented
• Strong time management skills
Qualifications
Minimum Requirements and Qualifications:
• Minimum 5 years of consulting/industry experience with a Bachelors degree
• Knowledge of Cisco router/switches and implementations
• Active CCNA (Cisco Certified Network Associate), Active/current or working towards Cisco CCNP certifications
• Knowledge of routers, gateways, switches, and Wan protocols
• Experience with Juniper network devices, administration and integration with alternative solutions
• Ability to travel, have routine multi-day onsite assignments and work long hours when needed
Ideal Requirements and Qualifications:
• Experience with alternative firewall solutions such as SonicWALL
• Experience with Juniper network devices, administration and integration with alternative solutions
• Knowledge of routers, gateways, switches, and WAN protocols
• Working knowledge of Cisco wireless: autonomous and lightweight Access points, Wireless LAN Controllers
• Active CCNP
• Experience with:
- Checkpoint firewalls
- Nexus
- Juniper routing and switches
- Cisco Call Manager
Additional Information
Cisco certifications strongly preferred.
Healthcare industry experience is a plus
Great customer/client skills
Visa Requirements: U.S. Citizens / Green Card Holder