Full-Time

Procurement Manager

Delivery Hero

Delivery Hero

10,001+ employees

Global online food delivery marketplace

No salary listed

Dubai - United Arab Emirates

In Person

Category
Operations & Logistics (1)
Required Skills
SAP Products
Coupa
Oracle
Requirements
  • Bachelor’s degree in Procurement, Supply Chain, Business Administration, Finance, or a related field.
  • 7+ years of experience in procurement and project management, including at least 3 years in a leadership or team management role.
  • Minimum 4 years of procurement experience within the Middle East / MENA region, with a strong understanding of regional supplier markets, regulatory environments, and business practices across UAE, Qatar, Egypt, Bahrain, Kuwait, Iraq, Jordan, and Oman.
  • Proven experience managing multi-country procurement operations, balancing priorities across markets and ensuring consistent execution standards.
  • Strong experience in operational procurement management, including RFQs, tendering processes, commercial evaluations, contract execution, and supplier negotiations across CAPEX and OPEX categories.
  • Demonstrated ability to lead, coach, and develop procurement teams, driving performance improvement, capability development, and structured knowledge sharing.
  • Strong understanding of procurement governance, compliance, and audit requirements, ensuring disciplined application of procurement policies, approval frameworks, and documentation standards.
  • Experience working in cross-functional and fast-paced environments, collaborating with stakeholders across operations, finance, legal, and supply chain teams.
  • Proficiency with ERP and procurement systems (e.g., SAP, Oracle, Coupa, or similar), with strong ability to manage procurement data, reporting, and operational trackers.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to identify operational risks, prioritize effectively, and maintain continuity during periods of high workload or business growth.
  • Excellent communication and stakeholder management skills, with the ability to align multiple markets and functions around consistent procurement processes and ways of working.
  • Highly organized with strong attention to detail, ensuring accuracy in procurement documentation, contracts, approvals, and reporting.
Responsibilities
  • Ensure operational stability and delivery continuity across 4-5 markets by overseeing day-to-day procurement execution (CAPEX & OPEX) and supporting markets during peak workload, expansion phases, or capability gaps.
  • Balance workload and priorities across assigned markets, ensuring timely execution of procurement activities and maintaining service continuity during leave periods, high-demand cycles, or business expansions.
  • Act as the primary escalation point for operational procurement matters across assigned markets, resolving execution challenges and coordinating with Regional Category Leads where specialized support is required.
  • Ensure consistent application of procurement policies, standards, trackers, and reporting frameworks across assigned markets, proactively addressing gaps in documentation, compliance, and execution discipline.
  • Drive alignment in ways of working across markets, standardizing procurement practices to reduce inefficiencies, inconsistencies, and rework.
  • Monitor procurement delivery performance across assigned markets, identifying operational risks, supplier issues, or process gaps and implementing corrective actions to maintain business continuity.
  • Design and deliver structured training programs and cross-market knowledge sharing initiatives, accelerating procurement capability development and reducing skill gaps across markets.
  • Lead onboarding and capability development for procurement team members, strengthening local procurement maturity, knowledge sharing, and operational resilience.
  • Provide full people leadership and performance management for country procurement teams within assigned markets, including coaching, development planning, training, and ongoing performance reviews.

Delivery Hero operates a global online marketplace that connects customers with local restaurants and shops for food and grocery delivery. Users browse menus and place orders through a mobile app or website, while the company manages the logistics and delivery fleet to transport goods from the merchant to the customer's door. Unlike many competitors that focus solely on third-party restaurants, Delivery Hero integrates "quick commerce" by operating its own delivery-only supermarkets (Dmarts) to provide household items in under an hour. The company's goal is to lead the local commerce market by leveraging its massive logistics network to provide on-demand delivery for a wide variety of everyday needs.

Company Size

10,001+

Company Stage

IPO

Headquarters

Berlin, Germany

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Operational efficiencies post-Glovo integration reduced cost per order by 9.5% in 2026.
  • Taiwan operations sale for $600M in H2 2026 enhances liquidity and strategic focus.
  • Uber's $305M stake investment provides $1.25B liquidity boost and validates platform value.

What critics are saying

  • Uber's 9%+ stake creates conflict-of-interest; competitor can access operational data and undercut margins.
  • Taiwan antitrust block signals regulatory hostility to M&A in high-growth Asia-Pacific markets.
  • EU labor regulation wage floors compress quick commerce rider margins, forcing price increases.

What makes Delivery Hero unique

  • Herogen AI agent autonomously handles 9% of code merges, equivalent to 130 engineers.
  • Quick commerce segment grew 30% Q1 2026, now 18% of group GMV with sub-one-hour delivery.
  • Operates 65+ countries across Asia, Europe, MENA, Latin America with 500,000+ restaurant partners.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Commuter Benefits

Meal Benefits

Legal Services

Employee Discounts

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Delivery Hero
Apr 24th, 2026
Delivery Hero unveils Herogen - Autonomous AI agent unlocks 130-person engineering output.

Delivery Hero unveils Herogen - Autonomous AI agent unlocks 130-person engineering output. * Herogen, an autonomous software delivery agent, has added the capacity of a 130-person virtual engineering department to Delivery Hero's workforce and its capacity is expanding rapidly. * With the roll-out across Delivery Hero's technology teams at 18% completion, Herogen is already responsible for handling 9% of all code change requests across the company. * Engineers can delegate their coding work to Herogen to be able to focus on the big picture and feature ideation, accelerating Delivery Hero's transition into a global Everyday App. Berlin, April 24, 2026 - Delivery Hero, the world's leading local delivery company, today unveiled Herogen, an advanced autonomous software delivery agent that was first introduced to the company's product and engineering teams in February. Built in-house on industry-leading Large Language Models (LLMs), Herogen delivers an annual coding output equivalent to 130 senior engineers already today, and its capacity is expanding rapidly. Autonomous Security and Quality: The "Council of Agents" While previous generations of AI coding assistants required constant manual oversight and revisions, Herogen operates autonomously. Delivery Hero's product and engineering teams assign tasks in natural language and Herogen then writes, tests, and iterates on the code, before submitting the result as a proposal. A "council of agents" - built on a number of leading LLMs from different providers - reviews the code from various perspectives before a human does a final check. Using multiple models reduces the chance that blind spots in any single model's training data slip through. Currently, Herogen demonstrates an 85% success rate, measured as the ratio between merged and rejected pull requests. The vast majority of tasks require zero or one interaction with the human in the loop, with built-in safeguards enabling intervention when needed. By autonomously merging over 100 code change requests per day, Herogen has effectively freed up an estimated 250,000 hours of manual coding annually. Although currently adopted by only 18% of the company's developers, Herogen is already responsible for 9% of all code change requests across Delivery Hero. The company plans to continue expanding Herogen's reach, with a goal of having it handle 20% of all code change requests by year's end. Benjamin Mann, Chief Technology Officer at Delivery Hero, said: As Delivery Hero build the 'Everyday App' for its customers, Herogen allows Delivery Hero to deliver much bigger output with the same elite team. It changes how its engineers spend their days, but it does not move them away from their craft. As the tool takes on mundane tasks and repetitive toil, its people regain the time to solve the hardest problems, to build strong systems on a global scale and find new ways to keep Delivery Hero in the lead. As the software engineering profession changes, Herogen enables engineers to have more impact in a shorter time than ever before. Rodrigue Schäfer, Vice President Platform at Delivery Hero, said: Herogen marks a fundamental shift in the interface between humans and machines, moving from complex programming languages to natural language. By describing intent rather than coping with syntax, its engineers are freed to focus on what they do best: creative exploration and complex problem solving. Reclaiming Human Creativity: From Coding to System Architecture Unlike traditional automation, which seeks to replace roles, Herogen is shifting the human-machine interface from programming language to natural language. This makes Herogen a tool for job evolution, not job elimination - it allows engineers to reach their goals faster, accelerating the pace of innovation and enabling Delivery Hero to reclaim human creativity without the constraints of computer code. The company's strategy focuses on elevating developers from programmers to software architects, mirroring the change in daily tasks that comes with reaching higher seniority as a developer. About Delivery Hero Delivery Hero is the world's leading local delivery platform, operating its service in around 65 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. For more information, please visit www.deliveryhero.com Media contact Disclaimer This release may contain forward looking statements, estimates, opinions and projections with respect to anticipated future performance of Delivery Hero SE ("forward-looking statements"). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms "believes," "estimates," "anticipates," "expects," "intends," "may," "will" or "should" or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations and assumptions of the management of Delivery Hero SE and involve significant known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Forward-looking statements should not be read as guarantees of future performance or results and will not necessarily be accurate indications of whether or not such results will be achieved. Any forward-looking statements included herein only speak as at the date of this release. Delivery Hero undertake no obligation, and do not expect to publicly update, or publicly revise, any of the information, forward-looking statements or the conclusions contained herein or to reflect new events or circumstances or to correct any inaccuracies which may become apparent subsequent to the date hereof, whether as a result of new information, future events or otherwise. Delivery Hero accept no liability whatsoever in respect of the achievement of such forward-looking statements and assumptions.

PYMNTS
Mar 19th, 2026
Klarna sees 4 senior staff departures since January.

Klarna sees 4 senior staff departures since January. By PYMNTS | March 19, 2026 Klarna has lost four senior staff members since January, Bloomberg reported Thursday (March 19), citing updates in LinkedIn profiles. Andrea Ferraz Estrada, head of investor relations and M&A, who worked at Klarna for six years and seven months, left the company in March to become vice president of investor relations and corporate communications at Delivery Hero, according to her profile on the social media site. Andrew Pietro, global head of litigation, who was with Klarna for three years, left Klarna in March to become associate general counsel and head of litigation at Greystar. Yuri Gusev, engineering director, who was with Klarna for eight years, left the company in February to become chief technology officer at Encube Technologies. Please add us to your preferred sources list so our news, data and interviews show up in your feed. Thanks! Joao Tonon, head of AI and automation, operations, who was with Klarna for three years and 11 months, left in January to join Zalando as head of product. Reached by PYMNTS, Klarna declined to comment on the report. The Bloomberg report said shares in Klarna have fallen about 66% since its September 2025 initial public offering. The report added that among companies that joined the stock market on U.S. exchanges between September and November, there has been a weighted-average decline of 15% from their IPO price. According to a U.S. Bureau of Labor Statistics survey dated January 2024, the median years of tenure with a current employer in the finance industry was 4.9 years and that in the professional and technical services industry was 3.7 years. Klarna reported Feb. 19 that during the fourth quarter, its revenue increased 38% year over year to reach $1.082 billion (marking the company's first $1 billion quarter), its gross merchandise volume (GMV) increase 32% year over year to reach $38.7 billion, its number of active customers rise 28% to 118 million and its number of merchants increase 42% to 966,000. The Wall Street Journal reported that day that Klarna's shares fell 15% in pre-market trading as the firm reported a net loss of $26 million for the quarter. The Financial Times highlighted Klarna's $273 million net loss for the year and said the firm's shares dropped a quarter that day have fallen 66% since its September IPO.

MarketScreener
Mar 17th, 2026
Delivery Hero secures $1.4B Term Loan B facility to repay convertible bonds

Delivery Hero has successfully allocated a $1.4 billion senior secured Term Loan B facility, maturing in June 2032 with an annual interest rate of Term SOFR plus 500 basis points. The world's leading local delivery platform reduced the facility from an originally planned $1.5 billion due to heightened market volatility from geopolitical uncertainty. The company will use proceeds to repay convertible bonds due in April 2026 and repurchase bonds maturing in January 2027. Remaining funds will provide financial flexibility for general corporate purposes and potential future bond repurchases. J.P. Morgan served as lead left bookrunner, with Apollo, First Abu Dhabi Bank, Goldman Sachs, ING, Morgan Stanley, Standard Chartered Bank and UniCredit as joint bookrunners. The transaction demonstrates Delivery Hero's continued market access despite volatile credit market conditions.

Memesita
Mar 5th, 2026
Delivery Hero secures $1.5B credit line to refinance convertible bonds

Delivery Hero has secured a $1.5 billion credit line to address upcoming convertible bond maturities, sending shares up 1.2%. The German food delivery company plans to fully repay €56 million in bonds maturing in April and will offer to buy back €540 million in bonds due January 2027, subject to board approval and market conditions. The stock also benefited from news that OpenAI is scaling back ChatGPT shopping plans, easing AI disruption concerns across the tech sector. However, JPMorgan analyst Marcus Diebel warns the sector remains vulnerable to AI-related shocks and may require significant investment to stay competitive. The credit line will strengthen liquidity and support potential further buybacks, though specific allocation remains unconfirmed. The move represents proactive debt management amid higher interest rates.

Yahoo Finance
Feb 27th, 2026
Delivery Hero's profit surges to $1B as quick commerce GMV jumps 30%

German local delivery platform Delivery Hero reported adjusted EBITDA of over €900 million ($1.06 billion) for full-year 2025, up from €692.5 million the previous year. Total segment revenues increased to €14.8 billion from €12.8 billion, whilst gross merchandise value reached €49.2 billion, up from €48.75 billion. The company achieved a significant milestone as its integrated verticals reached full-year adjusted EBITDA break-even. Quick Commerce GMV surged over 30% during the year, driven by expansion of own-delivery, subscription models and its AdTech business. Fourth-quarter gross profit margin expanded to 8.3%, though GMV declined to €12.4 billion from €12.82 billion year-on-year. Delivery Hero expects Quick Commerce GMV to approach €10 billion in fiscal 2026.