Verification Product Manager

About the Role

Pagaya sits at the intersection of lenders, consumers and investors in the consumer credit ecosystem. We are looking for an experienced fraud & verification lead to be a pioneer in building out innovative products and solutions that add value to all. In this role, you will focus on leading all the fraud and verification functions to deliver growth and minimize losses across our product verticals. This hire will partner closely with our Product Engineering and Risk teams to help build out a roadmap and launch novel solutions that will expand and enhance our current fraud and verification capabilities.

Responsibilities

• Drive development for Pagaya’s core product verticals including personal loan, auto loan and point-of-sale business, building and launching new fraud and verification capabilities that advance our business objectives.
• Handle the end-to-end fraud and verification processes from inception to launch and beyond including opportunity sizing, strategy design, data enrichment, performance evaluation and enhancements. 
• Lead the development and execution of the fraud and verification roadmap
• Collaborate cross-functionally  with various teams and internal stakeholders across our business to inform planning, defining and prioritizing technical requirements, addressing risk and compliance requirements and delivering creative and innovative solutions. 
• Define KPIs and metrics to measure the success, regularly monitoring performance and making data-driven decisions to optimize fraud and verification rules and improving return on investments.
• Stay abreast of industry trends, regulatory changes, and competitive developments in the consumer lending space, translating data into actionable strategies to maintain our competitive edge.

Requirements

• A proven track record of working on verification programs like income and employment verification and know-your-customer requirement in fintech/consumer credit. Additionally familiarity with identity fraud including 1st party, third party fraud & synthetic identity fraud
• 4-8  years of experience, focused on owning performance KPIs related to fraud and verification such as fraud losses, new customer conversions, operational expenses and delivering high-quality outcomes
• Proven consumer lending expertise, with a deep understanding of the competitive landscape, risk management principles, and industry best practices.
• Robust technical and analytical skills, with the ability to interpret complex data, identify trends, and make data-driven decisions to optimize fraud and verification performance. Prior experience in managing operation functions like customer onboarding or fraud a plus
• Business-first approach, with the ability to dive into the details of how a business works, identifying how to make it better, and building product solutions that deliver significant value
• Proven ability to build strong relationships, effectively collaborating with cross-functional teams and influencing stakeholders