Hi, we’re Oscar. We’re hiring a Analyst,Government Affairs to join our Regulatory/Gov Affairs team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Analyst, Government Affairs is a contributor and navigator who coordinates Gov/Regulatory Affairs work. The Analyst, Government Affairs tracks and resolves Regulatory complaints. The Analyst, Government Affairs supports the Gov/Regulatory Affairs (i.e. Regulatory Complaints function) by serving as a resource on Oscar processes and systems, and identifies risks and issues.

You will report to the Regulatory Leader

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $30.38- $35.89 per hour. Base pay for this role in all other locations is: $27.35-$36.89 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 10 days per year.

Responsibilities

• Support research, tracking, and intake in Gov/Regulatory Affairs (i.e.Regulatory Complaints)
• Coordinate case assignment
• Supports identification of escalated issues by using Oscar systems and processes
• Researches and resolves low risk complaints
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 2+ years of experience in health insurance customer service, claims, appeals, or Regulatory team
• 2+ years experience with JIRA, ROSCO, Appian or similar systems
• 2+ years of experience using Westlaw, legislative tracking software, and Google Workspace.

Bonus Points

• Familiarity with health insurance claims and appeals
• Experience with the individual market health insurance plans
• Experience working with attorneys and internal stakeholders.
• Experience working with regulators