Hotel Driver

Job Description

The Hotel Driver is responsible for providing safe, reliable, and professional transportation services to hotel guests, management, and colleagues. The driver represents the hotel at all times and is expected to deliver a high standard of luxury hospitality while ensuring guest comfort, safety, and satisfaction.

Key Responsibilities

• Safely transport hotel guests, VIPs, executives, and colleagues to and from the hotel, airport, and other designated locations.
• Provide airport transfers and hotel transportation services in a professional and courteous manner.
• Welcome and assist guests with luggage and personal belongings when required.
• Maintain a high standard of guest service and create a positive first and last impression of the hotel.
• Drive hotel vehicles safely and responsibly while complying with UAE traffic laws and hotel safety policies.
• Maintain complete knowledge of Abu Dhabi, major attractions, shopping malls, business districts, airports, and other important locations.
• Check assigned vehicles before and after each shift to ensure they are clean, safe, and in good working condition.
• Ensure hotel vehicles are kept clean, presentable, fueled, and properly maintained.
• Report any vehicle defects, accidents, maintenance requirements, or safety concerns immediately to the relevant department.
• Maintain accurate records of vehicle usage, mileage, fuel consumption, and guest transportation where required.
• Assist the Concierge and Front Office teams with guest transportation arrangements.
• Handle guest requests and inquiries professionally and refer issues to the appropriate department when necessary.
• Maintain confidentiality regarding hotel guests, VIPs, management, and hotel operations.
• Follow all hotel policies, procedures, and standards related to safety, security, grooming, and guest service.
• Perform additional transportation or hotel-related duties as assigned by management.

Qualifications

• Valid UAE driving license.
• Previous experience as a hotel driver, chauffeur, limousine driver, or similar role, preferably within a luxury hotel.
• Good knowledge of Abu Dhabi roads and surrounding areas.
• Excellent driving record and strong knowledge of UAE traffic regulations.
• Good communication skills in English; additional languages are an advantage.
• Professional appearance, positive attitude, and excellent customer-service skills.
• Ability to communicate politely and confidently with guests from different nationalities and cultures.
• Ability to work flexible shifts, including weekends, public holidays, early mornings, and late nights.
• Physically fit and able to assist guests with luggage when required.
• Previous experience with VIP guests or luxury hospitality is highly desirable.

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding