Full-Time
Lift Operations Lead
Crystal Mountain
Mountain resort and outdoor recreation
Compensation Overview
$22 - $23.50/hr
Enumclaw, WA, USA
In Person
Category
 Retail (2) |
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Required Skills
Customer Service
Requirements
- The employee must be at least 18 years old.
- Leadership and/or lift lead experience is required.
- Skiing or snowboarding experience is required, and the employee must be comfortable riding in all weather conditions.
- The employee must have clear and concise verbal and written communication skills.
- The employee must have excellent customer service skills.
- The employee must be self-motivated and able to maximize the use of time and resources.
- The employee must work early mornings, evenings, weekends, holidays, and long hours.
- The employee must be able to work flexible schedules.
- The employee must be able to lift, carry, or otherwise move a minimum of 50 pounds occasionally.
- The employee must perform repetitive tasks.
- The employee must be able to stand, bend, reach, speak, and sit for extended periods on a constant basis.
- The employee must work outside in extreme cold, rain, and changing weather conditions for long periods.
- The employee must be comfortable riding all chairlifts and working at heights.
Responsibilities
- Perform all duties of a lift operator.
- Assist guests of all ages and abilities with loading and unloading chairlifts.
- Interact enthusiastically with guests while providing a high-quality customer experience.
- Set up, run, and break down multiple lifts every day and develop working knowledge of the lifts and work area.
- Lead and assist the team of lift operators with assigned tasks and projects.
- Adhere to company and department policies and procedures and set an example for others.
- Assist in training new employees.
- Ensure all breaks are completed in accordance with Department of Labor policies.
- Maintain the overall appearance of assigned lift stations and staff, and audit station supplies and lift documentation.
- Assist with physically demanding tasks.
- Perform and manage crowd control at lift lines.
- Maintain a professional appearance and demeanor.
- Treat all employees and guests respectfully.
- Maintain dependable and reliable attendance.
- Encourage a safe work environment.
Crystal Mountain is a year-round mountain resort in Washington's Cascade Range and part of Alterra Mountain Company. It operates skiing and snowboarding terrain, lifts, lessons, rentals, dining and guest services during winter, with sightseeing and mountain activities extending the destination beyond the ski season. Resort employees work across mountain operations, hospitality, safety, food service and facilities. Crystal Mountain is distinct from similarly named resorts in other states, with its identity anchored to the Mount Rainier region.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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