Director – Customer Success

Posted on 5/14/2024

Komodo Health

Komodo Health

501-1,000 employees

Analyzes US healthcare system with data insights

Data & Analytics

Senior, Expert

Remote in USA

Required Skills
Data Analysis
  • 6+ years of prior experience delivering strategic consulting and analytics engagements
  • Experience managing and mentoring a high-performance team
  • Demonstrable track record in leading Customer Success or Services teams that serve life sciences or healthcare clients
  • High emotional intelligence, strong interpersonal and relationship-building skills
  • Strong understanding of the SaaS business model
  • High attention to detail
  • Driving positive business impact of your portfolio of accounts and for team performance within reporting line
  • Communicate team vision to galvanize broader team
  • Upskill team development through training and documentation of best practices
  • Effectively prioritize, select, and delegate internal initiatives to maximize productivity and impact across the team
  • Drive strategic initiatives and implement scalable solutions for the team
  • Advocate for the team across the broader Komodo organization and proactively make critical needs of the team known to leadership
  • Provide insights into and support overall team planning

At Komodo Health, employees are at the forefront of redefining healthcare analysis through the meticulous application of algorithms and clinical expertise. The company's commitment to improving patient outcomes by enhancing the precision of healthcare investments makes it a leading partner for healthcare practitioners and investors. The collaborative and expert-driven environment fosters continuous learning and innovation, making it an ideal workplace for professionals looking to impact the healthcare industry significantly.

Company Stage

Series E

Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Competitive salary & equity compensation

Full medical, dental, & vision benefits

Mobility across San Francisco & New York City Offices

Paid Family leave

Flexible working hours

Flexible PTO

Personal wellness stipend

401(k) employer match