Full-Time
Team Manager
Tiffany & Co.
Designs and sells luxury jewelry and goods
No salary listed
Senior, Expert
London, UK
In Person
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results and cultivating relationships with a diverse client base
- Experienced sales and clienteling professional in an omnichannel luxury environment
- Experienced in deploying sales strategies and clienteling initiatives
- Passion for luxury retail
- Collaborative team player with strong interpersonal and communication skills
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
- Must have authorization to work in the United Kingdom
- Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence)
- Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients and teams' development
- Lead by example and actively coach the team on the sales floor, supporting professional growth and development
- Possess a deep market understanding, insights on competitors' practices and cultivate a strong network in respective communities to enhance the client experience
- Support store opening / closing procedures (key holders), workforce planning and ensure compliance with Tiffany & LVMH procedures
- Create an inclusive and supportive team environment, centered on the belief that People Make the Difference
- Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
- Demonstrate active listening, connect with clients and teams by asking strategic questions, and establishing lasting relationships
- Ensure Client Advisors develop a client development strategy and assess their results
- Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
- Empower team to reach their potential, exercise resilience and celebrate innovation
- Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
- Motivate and guide team to exceed goals and strategically assume new, challenging assignments
- Propose solutions to Store Leadership when facing challenges / seeing opportunities, support team adoption of new tools, systems and ways of working
- Collaborate with headquarters on testing, sharing feedback and driving new tools deployment and roll-out
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
- Proficiency in multiple languages.
Tiffany & Co. designs, manufactures, and sells luxury jewelry and other high-end goods. Its main products include diamond engagement rings, necklaces, bracelets, and earrings, along with watches, fragrances, and accessories. The company operates through a network of retail stores and online platforms, targeting affluent consumers who value quality and exclusivity. Tiffany's strong brand reputation is built on craftsmanship and premium quality, setting it apart from competitors. The goal of Tiffany & Co. is to provide exceptional luxury products that cater to the desires of its wealthy clientele.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1837
Simplify's Take
What believers are saying
- The solar-powered watch aligns with the growing trend of sustainable luxury.
- Experiential retail, like boutique-museums, enhances brand loyalty and attracts new customers.
- China's 'debut economy' offers significant market expansion opportunities for Tiffany & Co.
What critics are saying
- Increased competition from emerging luxury jewelry brands in Asia.
- Rising raw material costs could impact profit margins.
- Maintaining brand exclusivity while expanding could dilute Tiffany's luxury image.
What makes Tiffany & Co. unique
- Tiffany & Co. is renowned for its iconic blue box and luxury branding.
- The company offers exclusive high jewelry collections like the Bird on a Pearl.
- Tiffany's boutique-museums provide unique, immersive shopping experiences.
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Benefits
Flexible Work Hours
Company News
Tiffany & Co. unveils new boutique-museum in montenapoleone.
Tiffany & Co. launches solar-powered schlumberger-inspired rope watch.
Tiffany & Co. announced the launch of the 2025 Bird on a Pearl high jewellery capsule collection, a stunning reimagining of Jean Schlumberger's iconic Bird on a Rock.
Celebrities were dripping in diamonds at Tiffany & Co.'s Blue Book 2025 launch event in New York.
NEW YORK, NY - Tiffany & Co. today unveils Blue Book 2025: Sea of Wonder, an extraordinary high jewelry collection that celebrates the allure, motion and mystery of the oceans.