Internship

International Ops Internship

London

Confirmed live in the last 24 hours

Indie Campers

Indie Campers

201-500 employees

Campervan and RV rental services

Automotive & Transportation
Consumer Goods

London, UK

Located in our Depot in Feltham - London.

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Customer Service
Requirements
  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
Responsibilities
  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Indie Campers specializes in renting campervans and RVs for travelers looking for unique road trip experiences in the United States and Europe. Customers can easily book their desired vehicle through an online platform, which offers a variety of options including campervans, motorhomes, and converted vans. The company operates in over 40 locations across 14 countries, providing a straightforward booking process where rental fees are paid in full 15 days before the trip. Indie Campers differentiates itself by offering free cancellations and flexible booking options, which are attractive to travelers. Additionally, they provide personalized road trip guides and 24/7 customer support to enhance the travel experience. The goal of Indie Campers is to ensure customer satisfaction and loyalty by offering flexible and personalized travel options for adventure enthusiasts, families, and groups.

Company Stage

N/A

Total Funding

$47.2M

Headquarters

Lisbon, Portugal

Founded

2013

Growth & Insights
Headcount

6 month growth

8%

1 year growth

22%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • The successful €35 million funding round positions Indie Campers for significant growth and expansion, particularly in the US market.
  • Winning the EMEA Travel Innovator of the Year Award highlights their industry recognition and potential for continued innovation.
  • The launch of a peer-to-peer rental platform in the UK opens new revenue streams and enhances customer engagement.

What critics are saying

  • The competitive landscape in the travel and tourism sector could pressure Indie Campers to continuously innovate to maintain its market position.
  • Expansion into new markets like the US involves logistical challenges and significant investment, which could strain resources.

What makes Indie Campers unique

  • Indie Campers offers free cancellations and flexible booking options, which are particularly appealing in the current travel climate.
  • Their user-friendly online platform and personalized road trip guides enhance the overall travel experience, setting them apart from traditional rental services.
  • The recent €35 million funding round from Indico Capital Partners, Cedrus, and GED Ventures reinforces their leadership and ability to innovate in the RV rental market.

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