Full-Time

Fountain Worker

Posted on 4/15/2025

MGM Resorts International

MGM Resorts International

10,001+ employees

Operates luxury resorts and casinos globally

Compensation Overview

$16.31/hr

Junior

Las Vegas, NV, USA

Category
Customer Experience & Support
Customer Support
Required Skills
Customer Service
Requirements
  • One (1)+ years of previous guest service/customer service experience
  • One (1)+ years of previous food handling experience in a fast paced environment
  • Food Handler’s card and Alcohol Awareness card
  • Must be able to work various shifts, including weekends and all holidays
Responsibilities
  • Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
  • Collect money, while following all proper cash handling and comp procedures
  • Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
  • Pack and complete order as per guests' preference with any necessary condiments
  • Properly label and date products per safety and sanitation procedures
  • Perform opening and closing duties based upon shift assignment
  • Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
  • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
MGM Resorts International

MGM Resorts International

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MGM Resorts International operates a range of luxury destination resorts, including well-known brands like Bellagio, MGM Grand, Mandalay Bay, and The Mirage. The company caters to various customers, from leisure travelers to business professionals and high-stakes gamblers. Its services encompass hotel stays, casino gaming, live entertainment, dining options, and retail experiences. Revenue is generated through room bookings, casino activities, food and beverage sales, and ticket sales for entertainment events. A key feature of MGM Resorts is its M Rewards loyalty program, which encourages customer retention and repeat visits. The company also organizes special events and conferences, offering customized packages for corporate clients and large groups. The goal of MGM Resorts is to provide exceptional experiences through high-quality service and a diverse range of offerings.

Company Size

10,001+

Company Stage

IPO

Headquarters

Paradise, Nevada

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • MGM's focus on experiential travel aligns with the rise of immersive travel experiences.
  • The expansion of loyalty programs helps retain customers and increase brand loyalty.
  • The integration of AI in customer service enhances guest experiences and streamlines operations.

What critics are saying

  • Increased competition from Resorts World Las Vegas could attract MGM's clientele.
  • The $8.5M fine for money laundering may damage MGM's reputation and lead to scrutiny.
  • Layoffs in the contact center could decrease customer service quality and satisfaction.

What makes MGM Resorts International unique

  • MGM Resorts offers a diverse portfolio of luxury destination resort brands.
  • The company leverages its M Rewards loyalty program to enhance customer retention.
  • MGM Resorts hosts unique events like the Bellagio Fountain Club for Formula 1 races.

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Benefits

Wellness Program

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Professional Development Budget

Company News

Missoula Current
Apr 18th, 2025
MGM agrees to pay $8.5M fine for money laundering violation

MGM agrees to pay $8.5M fine for money laundering violation.

Vegas Slots Online
Apr 14th, 2025
MGM Resorts Laying Off 200+ Contact Center Workers, Reports Suggest

MGM Resorts will reportedly be laying off about 200 workers in its contact center in the coming weeks.

Yogonet
Apr 14th, 2025
MGM announces return of Bellagio Fountain Club for Formula 1 Heineken Las Vegas Grand Prix 2025

MGM Resorts International announced that tickets are now available for the Bellagio Fountain Club, "one of the most coveted Formula 1 Heineken Las Vegas Grand Prix 2025 race-watching and dining destinations."

Goldfaden Benson
Apr 11th, 2025
California Woman Awarded $15M in Slip-and-Fall Case Against MGM Resorts

Deborah Fenton, a resident of Bakersfield, California, filed a lawsuit against MGM Resorts International following a slip-and-fall incident at The Cosmopolitan's Chandelier Bar in Las Vegas, Nevada.

Babta
Apr 9th, 2025
Travel News from PR Newswire

Additional details on MGM Resorts' events and activations surrounding the FORMULA 1 HEINEKEN LAS VEGAS GRAND PRIX 2025 will be announced over the coming months.

INACTIVE