Solution Architect
Confirmed live in the last 24 hours
Locations
Oakland, CA, USA • Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- You are an experienced solution architect / IT services professional who can define both product requirements and custom integration needs
- You have excellent interpersonal and communication skills
- You have worked in fluid and fast-paced environments, whether in startups, industry consulting or elsewhere. In particular, you are flexible enough to take on the most urgent tasks as they arise
- You expect to work with people of different backgrounds and areas of expertise on a daily basis and can effortlessly switch context between technical, non-technical and executive audiences
- You have an insatiable appetite for learning and motivation to become the expert - on products, clients, and industry trends
- You are attentive to detail and are practiced at translating client needs into engineering requirements
- 5+ years of full-time experience working in IT services, SaaS solutions, or related areas
- Experience providing product demos to senior executives
- Experience in enterprise software integration planning and execution
- Excellent written and oral communication skills with ability to translate needs for diverse set of stakeholders
- Proficiency in modern software tools (Gsuite, MS Office, Atlassian, Figma, CRMs, etc.)
- Advanced degree in engineering, business, or analytical sciences
- Experience across both productized and IT services
- Electric mobility
- Power systems
- Demand Response
- Enterprise software systems
- Experience in market analysis, writing proposals and grants, and contract and policy law
- Fluency in data science concepts and data visualization tools
- Fluency in utility data standards (IEEE, IEC, OpenADR)
- Fluency in enterprise cloud software architecture and security
Responsibilities
- Primary: Support new business development in a Solution Architect / Sales Engineer capacity
- Support development of presentations, demos, proposals, and contract SoWs
- Support development of go-to-market materials including sales playbook, demo script, case studies, example RFPs, etc
- Collect current and future technical requirements from clients and coordinate with product, engineering, and data science teams to assess value, feasibility, and schedule
- Be the voice of customer requirements internally and the product roadmap externally
- Support various sales objectives as defined by company OKRs
- Secondary: Support successful implementation of projects
- Support and/or serve as project implementation manager for utility client post contract execution
- Assist with configuration and testing of designed solutions
- Provide utility customer training and support
- Engage clients to build joint program growth roadmaps
- Tertiary: Serve as subject matter expert on utility systems and requirements to inform product development initiatives
- Provide input on generic platform requirements (security, scalability, etc) and data integration requirements
- Specific integrations with CIS, GIS, A/DMS, DERMS, Historians, etc
- Serve as a point of contact for industry working groups
- Special projects and other duties as designated by your manager or assigned designee