Full-Time
Product Manager
Vice President-Digital Communication Strategy
JP Morgan Chase
10,001+ employees
Global financial services with diversified offerings
Compensation Overview
$122.5k - $201k/yr
Columbus, OH, USA + 2 more
More locations: New York, NY, USA | Wilmington, DE, USA
In Person
 Product (1) |
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- 5 + years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Deep analytical thinking and questioning mindset, with the ability to understand available data and to ideate ways to drive valuable insights
- Demonstrated ability to thrive in ambiguous environments by developing new qualitative and quantitative frameworks and metrics from the ground up, leveraging large and complex data sets to drive strategic insights
- Exceptional communication and interpersonal skills to influence, negotiate, and build strategic relationships with key stakeholders across the organization
- Passion for improving customer experiences across omni-channel experiences
- Maintains a positive, solutions-focused approach, consistently embracing challenges and coming up with creative and strategic ways to solve problems
- Advanced presentation abilities, both verbally and visually, educating and engaging diverse audiences with tailored, impactful messaging that drives alignment and action
- Demonstrates independence, motivation and a proactive approach in all aspects of their work
- Meticulous attention to detail and a proactive, results-driven approach, ensuring excellence and accountability in all deliverables
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Define meaningful customer experience (CX) metrics—such as email channel effectiveness, communication performance, and impact on customer satisfaction and engagement—by creatively leveraging diverse data sets to establish new standards for servicing communications.
- Develop governance framework for qualitative CX assessments, assessing message content in the context of broader omni-channel customer experience
- Identify and value-size opportunities to improve customer experience, in terms of business/customer outcomes
- Identify communication platform capabilities that will help value measurement and overall strategy; partner with other product managers to drive prioritization and development
- Build and maintain strong relationships with business partners to influence and drive change
- Demonstrate exceptional organizational and leadership skills to manage multiple priorities, ensuring consistent, high-quality execution of communications strategies
- Effectively connects stakeholders by identifying and engaging the appropriate teams and individuals, ensuring timely consultation and collaboration to drive optimal outcomes
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience in a similar industry or sector: Familiarity with industry-specific trends and challenges can be advantageous
- Strong visual storytelling skills, with the ability to create compelling and impactful documentation that effectively communicates complex ideas to business partners across the firm. This includes proficiency in designing visually engaging presentations, reports, and other materials that enhance understanding and drive engagement
- Proven track record of successful partner engagement and relationship-building in a large, matrixed organization
- Certification in project management or a related discipline, such as PMP or Agile methodologies
A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1959
Simplify's Take
What believers are saying
- Institutional clients migrate treasury activity to JPMorgan's blockchain infrastructure, generating recurring fees.
- AI investment of $2B annually drives operational efficiency without workforce reduction, improving margins.
- 23% return on tangible common equity with 71M digital customers supports sustained profitability growth.
What critics are saying
- Starmer's ouster triggers £9.9B London Canary Wharf project cancellation if successor government hostile.
- SEC reverses yield-bearing tokenized asset rules, forcing Kinexys platform redemption and client litigation.
- Branch expansion into low-income markets increases credit losses and fraud exposure in underserved segments.
What makes JP Morgan Chase unique
- Tokenized fund leadership on Ethereum with $32B RWA market capturing institutional treasury migration.
- Coordinated fraud prevention ecosystem through $14M philanthropic investment complementing internal AI defenses.
- Geographic branch expansion into 500 locations by 2027 targeting underserved rural communities.
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Benefits
Health Insurance
Flexible Work Hours
Paid Sick Leave
Paid Holidays
Company News
Project Prometheus, an AI laboratory co-founded by Jeff Bezos, has closed a funding round of €8.7 billion at a €33 billion valuation. Investors include JPMorgan and BlackRock. Bezos returns to an operational role alongside co-CEO Vikram Bajaj, a quantum physicist. The funding round was expanded from an initial €5.4 billion due to high demand. The company is headquartered in San Francisco with offices in London and Zürich. Unlike language-focused AI labs, Prometheus develops AI systems that understand physical laws for industrial applications, including materials research, fluid simulation and robotic manipulation. The company plans to establish a holding structure to acquire industrial companies that could benefit from its AI technology, following a Berkshire Hathaway-style model. The Zürich office positions Prometheus as a competitor for talent in the DACH region's engineering sector.
Pakistan signals return to global capital markets after four years. MG News | April 16, 2026 at 09:33 AM GMT+05:00 April 16, 2026 (MLN): Pakistan signaled its intention to return to international capital markets after a gap of around four years, with plans to issue rupee-linked, dollar-denominated instruments under its Global Medium-Term Note (GMTN) programme. The move comes as part of broader efforts to strengthen external financing, alongside preparations for the country's first Panda Bond issuance supported by agreements with multilateral lenders, according to a press release issued. Federal Minister for Finance and Revenue, Senator Muhammad Aurangzeb, shared these developments during a meeting with senior representatives of JP Morgan Chase on the sidelines of the World Bank-IMF Spring Meetings in Washington, D.C. He also briefed the delegation on counter-indemnity agreements signed with the Asian Development Bank (ADB) and the Asian Infrastructure Investment Bank (AIIB), expressed appreciation for financial support from the Kingdom of Saudi Arabia, and assured that the financing proposals and market options discussed would be carefully reviewed. In a separate engagement on the sidelines of the meetings, finance minister Aurangzeb held discussions with senior leadership of Franklin Templeton, where he said Pakistan would soon initiate requests for proposals (RFPs) to appoint lead managers for potential issuances under the GMTN programme. He emphasized that any return to global markets would be "selective" in pricing and timing, reflecting sensitivity to global interest rate trends and investor sentiment. The finance minister described the planned market re-entry as a potential turning point in Pakistan's external financing strategy, aimed at rebuilding investor confidence after a prolonged period of economic strain and reliance on bilateral and multilateral support. A successful issuance, he noted, could help diversify funding sources and signal improving macroeconomic stability. He also outlined progress on a broad privatization agenda, stating that nearly 30 state-owned enterprises have been transferred to the Privatization Commission. The government is advancing plans to outsource major airports, including those in Islamabad, Karachi, and Sialkot, and is exploring the sale of electricity distribution companies to improve efficiency and reduce fiscal pressures. Highlighting a shift in policy on digital assets, the minister confirmed the establishment of the Pakistan Virtual Assets Regulatory Authority (PVARA) and the issuance of No Objection Certificates to global platforms such as Binance. He added that the State Bank of Pakistan has withdrawn its 2018 restrictions on the use of banking channels for cryptocurrency transactions, indicating a more accommodative regulatory approach. The finance minister also expressed interest in collaborating with Franklin Templeton on capacity-building initiatives, including structured training programmes for officials from the Ministry of Finance and the State Bank of Pakistan, as part of efforts to strengthen institutional expertise in managing modern financial markets.
JPMorgan has reported strong first-quarter results, with earnings of $5.94 per share beating expectations and revenue reaching $50.5 billion, up nearly 10% year-on-year. The bank demonstrated balanced growth across its operations. Net interest income rose 9% to $25.5 billion, whilst noninterest revenue, including fees and trading, increased 11% to $25.1 billion. Credit quality remains solid, with provisions for losses at $2.5 billion, lower than the previous year, and charge-offs remaining flat. The bank recorded a small reserve build, though nothing indicating significant stress. Shares rose in premarket trading following the announcement.
America's largest banks reported strong first-quarter profits driven by robust investment banking activity and a resilient economy, though executives warned about mounting risks from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a profit of $16.49 billion, up 13% year-on-year, whilst Wells Fargo earned $5.25 billion and Citigroup reported $5.79 billion. Investment banking fees surged, with JPMorgan seeing a 30% jump and Citigroup a 12% increase in advisory fees, fuelled by market volatility and corporate dealmaking. However, JPMorgan CEO Jamie Dimon cautioned about "an increasingly complex set of risks", including wars, energy prices and trade tensions. Wells Fargo noted customers allocating more spending to petrol whilst cutting discretionary purchases, signalling potential downstream economic impacts from elevated oil prices.
America's largest banks reported strong first-quarter profits driven by investment banking activity and a resilient economy, but executives warned about emerging economic headwinds from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a 13% profit increase to $16.49 billion, with investment banking fees jumping 30%. Wells Fargo earned $5.25 billion whilst Citigroup reported $5.79 billion in profits. The gains came amid market volatility and increased merger activity. However, JPMorgan CEO Jamie Dimon cited "an increasingly complex set of risks" including wars, energy prices and trade tensions. Wells Fargo's CFO noted consumers allocating more spending towards petrol whilst reducing discretionary purchases. Dimon warned that higher oil prices' impact "will likely take some time to materialise" if they persist.