Pharmacy Sales Support Director

What Pharmacy Sales Support​ contributes to Cardinal Health

Pharmacy Sales Support plays a critical role in enabling sales growth and solution adoption by providing deep technical, operational, and industry expertise throughout the sales lifecycle. The function supports complex selling motions by shaping solution design, validating operational feasibility, mitigating risk, and ensuring successful transition from sale to implementation.

The Director, Pharmacy Sales Support provides strategic leadership and oversight for this function, ensuring Pharmacy solution expertise is effectively deployed to support sales execution, customer outcomes, and long‑term growth of OptiFreight® Logistics Pharmacy solutions.

This individual is responsible for leading the Pharmacy Sales Support function, including direct management of Sales Engineers. This Director will serve as the senior subject‑matter expert for pharmacy‑focused logistics solutions, while setting strategy, prioritizing effort, scaling best practices, and partnering closely with Sales, Product, IT, Implementation, Contracting, and Operations leadership.

This role balances strategic leadership with hands‑on involvement in complex opportunities, executive‑level customer engagements, and high‑risk or high‑impact deals.

Location - Fully remote, open to candidates based nationwide (with expectation of quarterly travel to our global HQ in Dublin, OH)

Responsibilities

• Establish and execute the strategy for Pharmacy Sales Support aligned with OptiFreight® growth priorities and sales objectives
• Define how Sales Engineers are deployed across opportunities to maximize impact, consistency, and scalability
• Translate pharmacy market needs, customer use cases, and operational realities into clear enablement strategies and solution positioning
• Partner with senior sales leadership to prioritize opportunities requiring advanced technical or pharmacy‑specific support
• Directly manage and coach Sales Engineer roles, ensuring clarity of expectations, performance standards, and professional development
• Provide mentorship on advanced deal support, customer engagement, and cross‑functional collaboration
• Build structure, repeatability, and best practices across the Sales Engineer function
• Assess future staffing and capability needs as Pharmacy Sales Support continues to scale
• Act as an escalation point for complex, high‑stakes, or strategic pharmacy opportunities
• Partner with Sales Engineers on executive‑level customer engagements, including: C‑suite presentations, pharmacy operations leadership discussion, risk assessments and solution validation
• Influence deal shaping, proposal development, contracting, and solution design for advanced logistics management technologies
• Ensure effective handoff from sales to implementation and ongoing operational teams
• Serve as the primary Pharmacy Sales Support liaison across: Sales & Business Development, Product & Technology, IT & Integrations, Implementation & Operations, Legal & Contracting
• Proactively identify process gaps, risks, or inefficiencies and drive improvements across functions
• Provide strategic input into product roadmap discussions based on pharmacy customer needs and field insights
• Establish metrics to assess effectiveness of Pharmacy Sales Support (e.g., adoption, deal velocity, readiness, field satisfaction)
• Recommend and implement new practices, tools, and engagement models to improve scalability and effectiveness
• Ensure commitments made during the sales process are operationally feasible and delivered consistently

Qualifications

• Ideally targeting individuals with 10+ years of pharmacy experience (technology, operations, logistics, distribution, fulfillment, etc), preferred
• Prior exposure to pharmacy management systems, integrations, and transportation management systems, a significant plus
• Demonstrated leadership experience managing experienced, customer‑facing professionals (preferred not required)
• Experience with pharmacy operations, logistics workflows, and last‑mile delivery considerations, strongly preferred
• Experience supporting or selling technology‑enabled logistics solutions, a plus
• Advanced program or project management expertise (e.g., PMP, Agile, Lean, Six Sigma), preferred
• Comfort operating at both strategic and tactical levels in fast‑moving environments

#LI-LP

#LI-Remote

Anticipated salary range: $116,500 - $161,190

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 05/31/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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