Full-Time

Head of Employee Communications

Posted on 1/11/2025

Verizon Communications

Verizon Communications

10,001+ employees

Telecommunications services including wireless and broadband

Enterprise Software
Consumer Goods

Compensation Overview

$108k - $201kAnnually

+ Incentive based compensation

Senior

Palatine, IL, USA

Hybrid role with a minimum of eight assigned office days per month.

Category
Content Strategy
Editing & Proofreading
Content & Writing
Copywriting
Required Skills
Communications
Adobe Creative Suite
Canva
Journalism
Video Editing
Graphic Design
Data Analysis
Requirements
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Six or more years in internal communications, employee engagement, or related fields.
  • Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
  • Exceptional written, visual, and verbal communication abilities, with a talent for crafting messages that resonate with diverse employee audiences.
  • Demonstrated willingness to develop innovative internal campaigns and content that drive engagement and support company culture.
  • Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
  • Exceptional writing skills, creativity, and the ability to connect with employees at all levels to foster a strong organizational culture.
  • Experience with internal communication tools and platforms, including intranet systems, email marketing software, and creative AI platforms for visual content.
  • Strong relationship-building skills with the willingness to collaborate effectively with team members, leadership, and cross-functional partners.
  • Willingness to align internal communications with broader business goals and adapt strategies based on feedback and metrics.
  • Native Spanish language proficiency.
  • Experience in shooting and editing video content, including proficiency in using smartphones, wireless microphones, and basic video editing software.
  • Familiarity with graphic design tools (e.g., Adobe Creative Suite, Canva) to create visually engaging communication materials.
  • Proficiency in using creative AI platforms to generate assets and enhance communication materials.
  • Knowledge of best practices in communicating organizational changes and managing employee communications during transitions.
  • Experience in measuring employee engagement and using data to inform and improve communication strategies.
Responsibilities
  • Creating compelling content, managing internal communication channels, and coordinating employee programs and events.
  • Developing and distributing engaging content across various channels—including email, text messaging, Workvivo (employee communications platform), intranet, videos, and more —to keep employees informed and aligned with company goals.
  • Writing and editing internal communications materials, which could include graphics or videos, ensuring clarity, consistency, and alignment with Verizon's messaging and brand voice.
  • Coordinating and executing programs that foster a positive workplace culture.
  • Assisting the Market President and senior leaders in crafting internal messages that effectively communicate key initiatives and updates.
  • Introducing creative approaches to internal communications, utilizing multimedia content, storytelling techniques, and emerging technologies to engage employees.
  • Utilizing a smartphone and wireless microphone to craft engaging internal videos, capturing events, interviews, and messages that resonate with employees.
  • Monitoring and reporting on the effectiveness of internal communications efforts, using metrics and employee feedback to inform strategies and improve outcomes.
  • Executing internal communication plans during crises or significant organizational changes to ensure timely and accurate information is communicated to employees.
  • Managing and optimizing internal communication platforms and tools, leveraging technology—including creative AI platforms—to enhance communication efficiency and reach.
Verizon Communications

Verizon Communications

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Verizon Communications provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. The company offers subscription-based plans for mobile phone services, home internet, and digital TV, allowing customers to select options that suit their needs. Verizon is recognized for its reliable network coverage and advanced technology, including the rollout of 5G, which enhances internet speed and connectivity. Unlike many competitors, Verizon focuses on personalized customer experiences through programs like "myPlan," which tailors deals to individual preferences. The company's goal is to deliver essential communication services while continuously improving customer satisfaction and expanding its technological offerings.

Company Stage

IPO

Total Funding

$11.9M

Headquarters

New York City, New York

Founded

1983

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for private 5G networks offers Verizon new enterprise opportunities.
  • AI-driven network management tools can optimize Verizon's network performance and reduce costs.
  • Expansion of IoT devices allows Verizon to offer integrated solutions, diversifying its portfolio.

What critics are saying

  • T-Mobile's aggressive 5G expansion threatens Verizon's market share.
  • Rising interest rates may impact Verizon's investment in network infrastructure.
  • Cord-cutting trends could reduce demand for Verizon's digital TV services.

What makes Verizon Communications unique

  • Verizon's 5G deployment for the U.S. Air Force enhances its reputation for reliability.
  • Partnership with Nvidia integrates AI with 5G, showcasing cutting-edge technological innovation.
  • Verizon Frontline's solutions for public safety highlight its commitment to mission-critical communications.

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Benefits

Hybrid Work Options

401(k) Company Match

Paid Vacation

Parental Leave

Adoption Assistance

Tuition Reimbursement