Full-Time

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AME Group

AME Group

11-50 employees

Product design consultancy with 3D printing

No salary listed

Indianapolis, IN, USA

In Person

Category
IT & Security (1)
Required Skills
TCP/IP
Customer Service
Requirements
  • Proven experience in a management and helpdesk or IT support role, with a strong customer service mindset.
  • Strong technical background in: DNS configuration and management
  • Network architecture and troubleshooting
  • Firewall setup and security protocols
  • Backup solutions and disaster recovery planning
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced, collaborative environment.
  • Must be able to lift up to 50 lbs.
Responsibilities
  • Hands-on leadership by being a great example when delivering exceptional customer service.
  • Technical Mentorship and guide a team of helpdesk technicians, fostering a collaborative and accountable environment.
  • Own the outcomes by ensuring timely resolution of support tickets and escalate issues when needed.
  • Drive performance through clear communication, coaching, and continuous improvement.
  • Build trust across departments by being a reliable point of contact and a proactive problem solver.
Desired Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Certifications such as CCNA, Network+, or similar.
  • Experience with cloud platforms and virtualization technologies.
  • Prior experience in a supervisory or team lead role.
  • Familiarity with IT support environments and customer service best practices.
  • Exposure to process improvement initiatives or project coordination.

AME Group, trading as AME-3D, is a UK-based product design and development consultancy that guides clients from initial concept through to low-volume production. The team covers the full product development lifecycle, from industrial design and concept work to rapid prototyping and manufacturing using in-house capabilities like 3D printing (including SLA) and vacuum casting. By offering end-to-end services, AME-3D helps architects, product designers, and engineers test ideas and bring products to life. The company operates mainly in the UK, with a facility in Sheffield, and uses a fee-for-service model to provide both expertise and manufacturing capacity directly to clients. AME-3D’s goal is to help clients develop, validate, and productionize new products efficiently, turning concepts into tangible prototypes and, when needed, small-volume runs.

Company Size

11-50

Company Stage

Grant

Total Funding

$2M

Headquarters

Rotherham, United Kingdom

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • UK 3D printing market grows at 22.1% CAGR through 2030, boosting prototyping demand.
  • Secured £750K and £500K from NPIF-Mercia for expansion and new markets.
  • HP MJF printers enable 30% faster production-grade parts by March 2025.

What critics are saying

  • Nano Dimension sold AME to Inspira in 2025, causing ownership instability.
  • Earnout ties $10.5M to performance, forcing cost-cutting in 12 months.
  • 3DPRINTUK's HP MJF expansion erodes margins in 12-18 months.

What makes AME Group unique

  • AME-3D rebranded to emphasize 3D printing, prototyping, and low-volume manufacturing expertise.
  • End-to-end product development from concept to production at Sheffield facility.
  • Specializes in SLA printing and vacuum casting for hybrid prototyping.

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Benefits

Remote Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Mercia Asset Management PLC
Jul 19th, 2023
Funding boost for product designers bringing creativity and jobs to former colliery site - Mercia

A product development consultancy which is generating new jobs on a former colliery site is set for further growth following a £100,000 loan from NPIF – Mercia Debt Finance, which is managed by Mercia Fund Managers and is part of the Northern Powerhouse Investment Fund. Sheffield-based AME Group is one of the UK’s leading independent

3D Printing Industry
Jan 30th, 2023
3DPRINTUK doubles production capacity with new HP MJF system and grows EOS print farm

Also in the UK, Yorkshire-based AME Group, a 3D printing and product development consultancy, launched a new 3D printing service bureau, AME-3D, after receiving £750,000 investment from NPIF-Mercia Equity Finance.

3D Printing Media Network
Nov 30th, 2022
AME Group raises £500,000 from NPIF – Mercia Equity Finance

According to Rotherham Business News, AME Group has raised £500,000 from NPIF – Mercia Equity Finance, which is managed by Mercia and is part of the Northern Powerhouse Investment Fund (NPIF), to help expand its 3D print production service and target new markets.

Insider Media
Nov 25th, 2022
Funding to support expansion at product design firm

A Sheffield product design company has raised £500,000 to help expand its 3D print production service and target new markets.

3D Printing Industry
Jul 13th, 2021
AME Group Ltd launches AME-3D

Yorkshire-based 3D printing and product development consultancy AME Group has launched a new 3D printing service bureau, AME-3D, off the back of a £750,000 investment from NPIF-Mercia Equity Finance.