Full-Time

Senior User Researcher II

Confirmed live in the last 24 hours

Wrapbook

Wrapbook

201-500 employees

Digital payroll and production management platform

Consumer Software
Entertainment

Senior

Remote in USA + 1 more

More locations: Remote in Canada

Open to applicants in the USA and Canada; can work fully remotely or from one of the offices.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Figma
Requirements
  • At least 8 years of experience researching digital products
  • A reputation as an expert in many core research protocols
  • Experience working with a high level of ambiguity and partnering with stakeholders to understand research requirements
  • Proven skills and techniques that build consensus and influence the product design direction through research
  • An extensive background in iterative design processes
  • Knowledge in Figma and other relevant design & research tools
Responsibilities
  • Collaborate with other researchers, designers, developers and product managers to help create elegant solutions to Wrapbook customer problems
  • Lead large-sized projects that directly impact the customer experience with significant autonomy
  • Produce simple and intuitive research reports that document customer jobs and pain points and provide innovative recommendations, next steps, and ownership
  • Understand and engage with Wrapbook customers continually, influencing the product experience on behalf of the customer, understanding and anticipating customer needs
  • Influence and elevate the customer experience, closing the loop on research findings, and highlighting success and failures to drive change
  • Develop and drive customer and experience metrics using qualitative and quantitative data that help inform product and design decisions

Wrapbook offers a digital payroll and production management platform tailored for the entertainment industry, helping clients like film and TV production companies manage payroll efficiently. The platform allows users to collect timecards through an app, generating smart timecards based on pay rates and overtime, while also enabling document storage for cast, crew, and vendor information. Unlike competitors, Wrapbook integrates with accounting software like QuickBooks, streamlining financial management and reducing administrative tasks. The company's goal is to provide a fast and secure way for entertainment professionals to handle payroll and production needs, saving time and ensuring compliance.

Company Stage

Late Stage VC

Total Funding

$146.3M

Headquarters

Toronto, Canada

Founded

2018

Growth & Insights
Headcount

6 month growth

9%

1 year growth

17%

2 year growth

19%
Simplify Jobs

Simplify's Take

What believers are saying

  • Wrapbook's recent $20M funding will enhance its payroll and accounting solutions.
  • The platform's eco-friendly digital approach aligns with industry trends towards sustainability.
  • Increased demand for remote work solutions boosts Wrapbook's digital platform adoption.

What critics are saying

  • Competition from established players like Cast & Crew threatens Wrapbook's market share.
  • Rapid technological advancements may strain Wrapbook's resources for continuous updates.

What makes Wrapbook unique

  • Wrapbook offers a unified platform for payroll and production management in entertainment.
  • The platform integrates with major accounting software like QuickBooks and Oracle Netsuite.
  • Wrapbook provides built-in union compliance, reducing complexity for entertainment industry clients.

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