Food & Beverage Supervisor

Job Description

Join the team delivering premium hospitality within the Qantas Lounges at Sydney Airport. As a Full Time - Food & Beverage Supervisor, you’ll lead day‑to‑day operations to ensure an exceptional guest experience while supporting your team, maintaining service quality, and enhancing productivity.

Your day to day

• Lead and support the team to deliver high‑quality Food & Beverage service aligned with Qantas and Accor brand standards.
• Maintain strong knowledge of Qantas service expectations and ensure delivery matches consistently.
• Act as a point of contact for guest feedback, operational challenges, and daily communication needs.
• Run briefings and deliver daily training sessions to build team capability.
• Ensure the lounge is always service‑ready: grooming standards met, equipment clean and organised, and glassware polished.
• Uphold all health, safety, compliance, and brand standards, ensuring policies and procedures are consistently followed.

Qualifications

• Unrestricted Australian working rights (no sponsorship available).
• 1–2 years’ supervisory experience in a hotel restaurant or high‑quality dining environment.
• Experience working across rotational shifts in busy, all‑day dining or à la carte operations.
• Familiarity with restaurant Point-of-Sale systems.
• Physically capable of being on your feet for extended periods, with frequent bending/kneeling and the ability to lift up to 20kg.
• Flexibility to work weekends and public holidays as required.
• Strong organisational ability with skills in managing multiple priorities and tight deadlines.
• Meets all local food handling and alcohol service regulations, including being above the legal serving age and fluent in local language.
• Confident, warm, and engaging communicator who builds rapport easily.
• NSW Responsible Service of Alcohol (RSA) certification.

Additional Information

Employee Benefits for your hard work! 

• Work with two iconic businesses and experience the buzz of the working in the Aviation industry
• Great Staff Travel Benefits (T&C Apply)
• Access to staff duty-free store
• Free meal and coffee on shifts
• Hotel discounts (staff rates) at over 3000 hotels globally
• Partnership discounts with companies such as Europcar, Google, and more..

You will be engaged to work under the Hospitality Industry (General) Award [MA000009]

Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.

If you would like to be a part of our team, please apply now. 

Compensation: 31.3 to N/A (AUD) (HOURLY)