Director of Network Relations & Compliance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director of Network Relations & ComplianceOverview:
The Director of Network Relations & Compliance will manage multiple Payment Networks, utilizing deep industry knowledge of both Domestic US and International Payment Networks. This role requires availability throughout the networks working hours. The Director will be responsible for overseeing Third-Party Provider (TPP) relationships, analyzing operating rules, product offerings, and release details to improve switching capabilities and ensure compliance. The position also involves working closely with the product team and customer-facing staff to develop new products, implement releases, and evaluate the impact of network mandates on internal systems, processes, and external processors interacting with the platforms.

Role:
• Manage overall relationships with US Regional and National Payment Networks, including issues, projects, contracts, mandates, and operational efficiencies.
• Provide consultation and serve as subject matter expert to internal and external partners for all internal applications, including dispute processing, settlement, billing, reconciliation and testing.
• Work in close partnership with Network Engineering to ensure compliance with payment network mandated requirements, including conducting in-depth analysis and developing business requirements and other key information.
• Lead initial reviews and participate in technical projects and network-related queries, project support, and testing.
• Direct and engage in off-release internal and external network related projects, providing support for questions, project progress, and testing.
• Collaborate with the technical writing team to create internal and external communications that inform the appropriate personnel and customers of upcoming changes related to product, process and mandatory updates.
• Host internal webinars to address the impact of payment network mandates on clients.
• Identify opportunities for product and service enhancements that can be developed and marketed to customers, utilizing business case principles.
• Develop processes to consistently provide the product strategy team with updates on new payment network product offerings.
• Partner with global and regional teams to support development needs, execution plans, and business case assessments for incremental Networks.

All about you:
• Deep experience in a compliance role at a US payment network or processor, gateway, financial institution or large merchant
• Proven ability to be creative, execution oriented and collaborative with cross-functional teams
• Existing business or working contacts with major global and US based debit networks desired
• Ability to translate knowledge into concepts and opportunities for commercialization
• Familiarity with regulatory compliance
• Excellent communication skills, both written and verbal
• Some travel requiredMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $148,000 - $237,000 USD