IT Operations Manager

Are you ready to build America’s clean energy future with the team that will deliver? Form Energy is an American energy technology and manufacturing company. We are pioneering a new class of iron-air batteries to enable our electric grid to run on renewable, reliable, and affordable energy, every day of the year. 

Form Energy has been recognized by TIME as “One of the Best Inventions of 2023” for its battery technology and by MIT Technology Review as a “Top Climate Tech Company to Watch”. We are making rapid progress on our mission of delivering energy storage for a better world, and are growing just as rapidly to meet demand. Our team has more than doubled in size in the past year, and continues to expand every day. We have signed contracts with leading electric utilities across the United States. Pilot production of our iron-air batteries has already begun, and later this year, production will take off to high volumes at our new factory in West Virginia. 

Working for Form Energy is more than just a job, it’s a chance to be part of something extraordinary. And right now might be the most exciting moment in the company’s history to join. We are assembling a team of some of the most talented and motivated individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better.

Feeling energized to make a meaningful impact on the world? Then keep reading - you’ve come to the right place.

Role Description

IT Operations Manager, you will be crucial in managing the daily operations of our organization’s IT infrastructure and you will work closely with the Director of IT to ensure the seamless operation of our IT systems, networks, and services and ensure that they align with company goals and IT strategic objectives.  You will need a mix of technical proficiency, strategic vision, and leadership to guide your team and foster ongoing improvements.  This is an exciting opportunity to help shape and be part of the growth of a fast-moving company with breakthrough technology and an incredible mission!

This role is hybrid and will require 3 days a week onsite at our Somerville, MA office.

What you’ll do:

• Oversee the daily operations of the System and Network Administration team, including infrastructure, systems and network management. 

• Lead IT projects, including upgrades and infrastructure improvements, with the ability to take on the role of solutions architect when appropriate.

• Monitor performance and availability of systems, prepare and present reports on IT Operations performance and improvement initiatives.

• Manage and resolve IT incidents and problem escalations, ensuring a timely resolution and minimal impact on business operations 

• Develop and maintain the IT Operations budget and participate in the IT procurement process.

• Provide leadership, mentorship and guidance to IT Operations staff, fostering a culture or collaboration, accountability and continuous learning.

What you’ll bring:

• 5-7 years of experience as an IT Operations Manager or equivalent role managing a team of IT professionals

• Strong Technical knowledge of IT Systems, platforms and technologies, including but not limited to Windows Operating systems, virtualization, cloud computing, network protocols and security principles.  Experience with Linux, Gemini and/or Copilot a plus.

• Experience with RMM Tools such as Connectwise automate or Kaseya VSA as well as other organizational tools like IT Glue, MyITProcess, and Addigy.  

• Strong Working knowledge of Microsoft technologies such as Active Directory, Azure, Intune and Sharepoint.  Exposure to Google workspace is a plus. 

• Ability to work effectively under pressure, prioritize tasks and adapt to changing priorities in a fast-paced environment

• Willingness and ability to dive in as a player/coach and be hands on with technology as projects require.

• Excellent communication and organizational skills

#LI-Hybrid

#LI-AD1

Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. 

When it comes to you and your family’s health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed. 

To build a clean and equitable energy future, we need everyone at the table. We strive to form a team as diverse as the communities we will serve with our technology, and are committed to maintaining an inclusive environment for all employees. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs.