Full-Time
Healthcare Coordinator
Deadline 1/19/27
PDS Health
Compensation Overview
$18 - $25.50/hr
Murrieta, CA, USA
In Person
Travel between offices may be required.
Category
 Operations & Logistics (1) |
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Required Skills
Data Analysis
Requirements
- High School Diploma or General Educational Development certificate
- Travel might be required between offices
- Knowledge of office practices, technology applications and patient insurances
- Results oriented; an energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily activities to achieve results
- Patient advocate; flexible and empathetic; passionate and ethical
- Process oriented operator; data-driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient
- Financial acumen; understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members, staff and clinicians; understands local market drivers and competition
- Influencer; active listener/observer of behavior; creates a win/win need for change
- Self-motivated, reliable and capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extremely confidential patient records
- Organized, detail-oriented and able to work in a fast-paced environment
Responsibilities
- Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
- Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
- Executes the HC Handoff in partnership with each clinician on every exam patient
- Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
- Professionally overcome common patient objections to starting treatment
- Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
- Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
- Active participant in daily morning huddles, monthly team meetings and any other meetings as required
- Thorough understanding of business imperatives and how the role directly impacts metrics and results
- Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
- Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
- Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
- Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
- Other duties and responsibilities as assigned
Desired Qualifications
- Prior course work or on-the-job training in the fields of dentistry, insurance, or business