Full-Time

Guest Services

Posted on 7/13/2024

Live Nation Entertainment

Live Nation Entertainment

10,001+ employees

Organizes and promotes live entertainment events

No salary listed

Entry

Company Historically Provides H1B Sponsorship

Saratoga Springs, NY, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Communications
Customer Service
Connection
Connection
Connection
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Requirements
  • Customer Service and communications experience is a plus!
  • Strong strategic thinking and creative problem solving skills
  • Excellent verbal and interpersonal communication skills
  • A strong-sense of teamwork and ability to execute programs
  • Excellent verbal and written communication skills
  • Position requires frequent walking and standing.
Responsibilities
  • Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations.
  • Show CARE by participating in venue recycling efforts before, during and after the show.
  • Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
  • Other tasks as assigned by the Guest Services Manager
  • Refer unresolved customer grievances to designated departments for further investigation
  • Assist guest with any questions or needs within the Venue.
Live Nation Entertainment

Live Nation Entertainment

View

Live Nation Middle East organizes and promotes a variety of live events, including concerts, comedy shows, and family entertainment, catering to a wide audience in the region. The company operates by leveraging its extensive network to bring well-known artists and performers to the Middle East, generating revenue primarily through ticket sales, sponsorships, and merchandise. What sets Live Nation Middle East apart from its competitors is its commitment to sustainability and environmental responsibility, ensuring that events are not only enjoyable but also mindful of their impact. The goal of the company is to provide memorable entertainment experiences while promoting responsible practices in the live events industry.

Company Size

10,001+

Company Stage

IPO

Headquarters

Beverly Hills, California

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for hybrid events boosts Live Nation's Veeps platform.
  • Acquisition of The Paramount strengthens regional market presence in Long Island.
  • Expansion into Malta promises bigger shows and more international artists.

What critics are saying

  • Rising competition in the Middle East may impact market share.
  • Economic instability in the Middle East could affect consumer spending on entertainment.
  • Stringent environmental regulations may increase operational costs for events.

What makes Live Nation Entertainment unique

  • Live Nation's acquisition of Timeline expands its reach into influencer management.
  • The company's commitment to sustainability attracts eco-conscious consumers.
  • Live Nation's entry into the Maltese market diversifies its geographical presence.

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Benefits

Paid Vacation

Professional Development Budget

Hybrid Work Options

Company News

Colitco
Apr 15th, 2025
Resona Invests $6.05M in Live Nation Entertainment

Resona Asset Management acquires 46,625 shares in Live Nation worth $6.05M, joining other major institutional investors.

Lovin Malta
Apr 8th, 2025
Live Nation Acquires Stake in 356 Entertainment

Live Nation has acquired a stake in Malta's 356 Entertainment Group, enhancing their partnership responsible for bringing international acts like Take That and Liam Gallagher to Malta in 2024. This move marks Live Nation's entry into the Maltese market, aiming to boost the local music scene. In 2023, 356 Group's festivals attracted 56,000 visitors and generated €52 million in economic impact. The deal promises bigger shows and more international artists for Malta.

Variety
Dec 3rd, 2024
Live Nation Acquires Stake in Timeline

Live Nation has acquired a majority stake in Timeline, an influencer management firm representing over 25 creators. This partnership will leverage Live Nation's resources to expand Timeline's branding, touring, and production services. Alexis Fisher, CEO of Timeline, aims to innovate in the creator economy. Veteran manager Larry Rudolph will be a strategic partner. This move highlights Live Nation's growth into influencer management.

JamBase
Oct 3rd, 2024
Live Nation Acquires Long Island Venue The Paramount

Live Nation has acquired Long Island venue The Paramount located in Huntington, New York.

Benzinga
Jun 13th, 2024
FUZE Technology Secures $11.5M in Series A Funding to Propel Global Expansion of IoT Hardware and Software

LOS ANGELES, June 13, 2024 (GLOBE NEWSWIRE) -- FUZE Technology ("FUZE"), the pioneering IoT company behind chargeFUZE, the premier pay-per-use mobile charging solution, announces the close of the company's Series A

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